What Do Our Customers Say?

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 31 May 2012

Customer rating:


Very good, I changed my order and it was dealt with extremely quickly and professionally

Economy 2 Door (ECAR)

Miami International Airport (MIA) on 31 May 2012

Customer rating:


I have used us car hire several times and highly recommend them. All inclusive deals save the heavy sales pitch on arrival so no unexpected additional bills. Any questions are always answered quickly and in full. Great service and one to be trusted

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 30 May 2012

Customer rating:


You are super - everything went so smoothly, problems are sorted out so easily - used you lots of times and will again

Economy 2 Door (ECAR)

Melbourne Regional Airport (Florida) (MLB) on 29 May 2012

Customer rating:


Very pleased with everything

Luxury SUV (LFAR)

San Francisco International Airport (SFO) on 28 May 2012

Customer rating:


your staff were very helpful & pleasant thank you ,i will be using yourselves again No Hassle hassle free

Compact 2 Door (CCAR)

Orlando - Walt Disney Car Care Center on 28 May 2012

Customer rating:


Really good service, got pivked up and dropped off to get the car.....good clean car and very quick servie on pick up and drop off. Will deal with again.

Economy 2 Door (ECAR)

Providence Airport (PVD) on 28 May 2012

Customer rating:


Customer service was excellent and friendly, and evidently enjoyed his work. The car was clean and new (either well valeted or we were the first folk to use it). And amazingly, almost the same as our car back home (just a longer version).

15 Seater Passenger Van (FVAR)

Sanford International Airport (SFB) on 27 May 2012

Customer rating:


Overall the vehicle was very good but when we collected it it had not been cleaned, as we were eager to get to our hotel (4 tired kids & a baby )we did not say anything at the time and cleaned it ourselves. I told them this when we returned it and they didnt seem to care

Compact 2 Door (CCAR)

Miami International Airport (MIA) on 27 May 2012

Customer rating:


I am frequent customer for car rentals and I using this site since 5 years ago. It has the best rates, all inclusive and the employees are very friendly and helpulf with any questions. Highly recommendable to anyone renting a car in the US.

Mid Size SUV / 4x4

Tampa Airport (TPA) on 26 May 2012

Customer rating:


Really graet service from the US Car Hire team. Heavy pressure from the sales exec at the Alamo counter (Tampa) to upgrade, along with moaning about the Save-Time Kiosks as they will do them out of a job. I had registered but the Kiosk was not operating - agent told me it wouldn't work anyway for UK until next year when new Kiosks were installed (strange comment as you would just upgrade the software). Half expected the heavy sales prssure and Kiosk problem so idn't feel it necessary to raise as an issue.

12 / 15 Seater Passenger Van (FVAR)

Sanford International Airport (SFB) on 26 May 2012

Customer rating:


FIRST CLASS SERVICE FROM START TO FINISH 2 ND TIME OF USE AND WILL NOT BE THE LAST WELL DONE.

Intermediate 2 Door (ICAR)

Miami International Airport (MIA) on 26 May 2012

Customer rating:


Excellent

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 24 May 2012

Customer rating:


Very good

Standard Convertible (STAR)

Miami International Airport (MIA) on 24 May 2012

Customer rating:


Very good - straightforward and good value

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 24 May 2012

Customer rating:


Generally the experience was good. We were travelling as a family group and hired two vehicles. The van was fine but the other vehicle (convertible) offered no choice other than a Chrysler Sebring. Your site shows the Ford Mustang which was our preferred choice. At Miami airport there were only Sebrings. Alamo are advertising a choice of vehicles and should provide this. Travelling from the UK, the Ford Mustang represents the iconic American convertible and we were very disappointed there were none available. At such a large rental facility perhaps it would be a good idea to increase stocks of Mustangs or stop advertising them. Your feedback would be appreciated