What Do Our Customers Say?

Compact 4 Door (CDAR)

Miami International Airport (MIA) on 25 Jan 2015

Customer rating:


I had good experience, and every thing was perfect.

7 Seater Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 24 Jan 2015

Customer rating:


The only issue we had was that when we tried to use the Alamo online booking in system it was very long winded and then did not work, went to the desk got asked about how many of us was there and how many bags, told that model ordered on line would not be big enough but they had one that would "fit our means" for an extra $100 a day. Refused this came down after adding the airline discount!! gave in very tired got an upgrade for an extra $40 dollars a day. Drove to hotel then returned the upgrade next day as it was too big, got a full refund and a very nice dodge caravan. I had no problem with the service you offered it was just the actual companies trying the old tricks.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 24 Jan 2015

Customer rating:


first class service from moment I made booking untill I picked up car.

Economy 4 Door (EDAR)

Tampa Airport (TPA) on 24 Jan 2015

Customer rating:


I found the whole process simple, very clear and very good value. Hurray for the full insurance package at the UK end - which even facilitated by sister, who is a USA resident, being a second driver. This was the second time we used your company and have just recommended it to our son who is going over to the States in a few months time.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 23 Jan 2015

Customer rating:


Another hassel free car rental experience. We prefer Alamo as we can register everything before we leave home avoiding the airport queue. Go to garage and pick the car that suits our travel needs.

7 Seater Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 23 Jan 2015

Customer rating:


Excellent service. :)

Compact 2 Door (CCAR)

Houston Intercontinental Airport (IAH) on 23 Jan 2015

Customer rating:


El segundo día que tuve el vehículo,lo regrese al aeropuerto por que el engine Light se encendio,perdí una cita que tenía por que el vehículo estaba mal,me dieron otro,pero no me ajustaron el tiempo que perdí en tener que regresar hasta el aeropuerto del lugar en donde estaba a más de 50 minutos de distancia,y lo que deje de hacer importante para mi.

Standard SUV (SFAR)

Salt Lake City International Airport (SLC) on 23 Jan 2015

Customer rating:


Good experience. No complaints

Economy 4 Door (EDAR)

Miami International Airport (MIA) on 23 Jan 2015

Customer rating:


Check in went (again) very fast and smooth !! And when picking up the car: I got a free upgrade :-) Excellent service .................

Standard 4 Door (SDAR)

Miami International Airport (MIA) on 23 Jan 2015

Customer rating:


Excellent service

7 Seater Fullsize SUV (FFAR)

Jacksonville Airport (Florida) on 22 Jan 2015

Customer rating:


All is perfect

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 22 Jan 2015

Customer rating:


The price for upgrade was real hi, big difference with the price you advertise for the same type of car.

Intermediate 4 Door (IDAR)

Dallas - Fort Worth Airport (DFW) on 21 Jan 2015

Customer rating:


I left my computer in the rental at ohare airport. When I called. I could not get through and no one at Alamo seems interested in trying to help.

Standard 4 Door (SDAR)

Orlando International Airport (MCO) on 21 Jan 2015

Customer rating:


It was a great experience, very easy in each process to book , and guet the car in te airport.

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 20 Jan 2015

Customer rating:


Used kiosk at Orlando, they could do with more, the Q was horrendous for counter service. I managed to find a free kiosk and although already having entered my license number etc. online, found I had to do it all again. This was not easy as there is no place to lay anything down, a table beside the machine would be handy, It's nearly impossible to haul out glasses, licenses, credit cards etc.while trying to type in on the machine while being jostled by people trying to push in behind you. The kiosks are very old technology and not user friendly. Apart from the mad half hour at the start, everything else went perfectly.