What Do Our Customers Say?

Compact 4 Door (CDAR)

Miami International Airport (MIA) on 11 Jul 2014

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.

7 Seater Passenger Van

Los Angeles International Airport (LAX) on 10 Jul 2014

Customer rating:


Good & quick service. Very comfortable car.

7 Seater Passenger Van (MVAR)

Baltimore International Airport (BWI) on 10 Jul 2014

Customer rating:


Everything was great. The clerk of Alamo was very insistent to me to change my reservation to another category (upgrade of car) but I did'nt. The minivan was perfect. If you accept the upgrade the cost will be very high ¡¡¡¡¡ Don't do it ¡¡

Luxury 4 Door (LDAR)

Tampa Airport (TPA) on 10 Jul 2014

Customer rating:


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Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


I have booked cars from Alamo through uscarhire.com on 3 occasions now as it is cheaper than going through Alamo directly. I have also used both Sanford and Orlando International airports. The pick up point was very easy to find and once my paperwork had been checked I was shown a line of cars in the band I had booked. All were fully fuelled with keys in them so it was a case of choosing the one you liked the look of. Upon departing the car park, the car is checked over in your presence for any damage then you are on your way. Returning the car is also easy with road signs from the airport boundary. A team of staff were waiting and the car was given a once over then parked up. I would recommend.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


Excellent service

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


As always: perfect

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


Great service , answered my queries promptly and provided all info I requested.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 10 Jul 2014

Customer rating:


Perfect!

7 Seater Passenger Van (MVAR)

San Diego International Airport (SAN) on 09 Jul 2014

Customer rating:


Very quick pick-up from airport to Alamo depot - no longer than 5 minute wait. Staff at Alamo helpful and courteous. Car was in extremely good condition and quite new (15000 mile only). Drop off was very fast and efficient. No problems whatsoever - would definitely use US Car Hire on next trip to USA

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 09 Jul 2014

Customer rating:


We have used USA Car Hire for over 7 years and collected cars from various locations and suppliers. The level of service and value for money mean we never have to compare prices with other suppliers. I recommend USA Car Hire to all my friends without hesitation.

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 09 Jul 2014

Customer rating:


Rental pick-up as well as return were smooth, no problem at all. The Chrysler Town & Country is a spacious and extremely practical vehicle that accommodated our party of 5 and luggage without problems. Space for 2 front and second row passengers is generous, the back bench is less so. The middle seat in the back however allows plenty of leg space as the 2nd row has 2 separate seats. Only negative comment is about the leather seats; comfy but very sweaty in the California summer. Cloth cover would be even better. Other comments: - Despite reading up on the "kiosk" procedure and having all the required paperwork I ended up going to an agent as the machine failed to retrieve our reservation. it wasn't busy so no issue here. - The Alamo agent was exceedingly pushy in trying to convince us we needed a bigger car, better airco, etc, etc. He needed repeated rejection and then some more before giving up.

Intermediate SUV (IFAR)

Sanford International Airport (SFB) on 09 Jul 2014

Customer rating:


Everything went very smoothly, no up selling from Alamo and could choose the car we wanted.

Fullsize 4 Door (FDAR)

San Francisco International Airport (SFO) on 09 Jul 2014

Customer rating:


all went smooth. Alamo had all details despite only booking a few hours before pickup

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 08 Jul 2014

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.