What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 09 Apr 2016

Customer rating:


No problem at Alamo

Fullsize 2 Door (FCAR)

Sanford International Airport (SFB) on 09 Apr 2016

Customer rating:


the transition from walking in the door to picking up the car was the fastest ever, no quibbles, no hard sell just processed and out to the car. great experience.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 09 Apr 2016

Customer rating:


We use USCar Hire every time we go to Florida and the service is great. The booking process is simple. The app means you have all your details at hand. We used one of the Alamo kiosks at the airport and it saved us queuing. The selection of cars we had was great and the car we picked was new, clean and an ideal size for us as a family. We will definitely use again.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 09 Apr 2016

Customer rating:


Extremely disappointed that when I arrived to pick up my vehicle I still had to pay a further £144 to upgrade to the vehicle I thought I had originally booked. This therefore doubled the cost of my hire car for the week. Think I will look elsewhere in future.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 09 Apr 2016

Customer rating:


We have used us car hire many a time we feel it's value for money and they are very honest but I still feel there should be a discount for repeat customers it's the only thing missing great service

7 Seater Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 09 Apr 2016

Customer rating:


The rental agents were very courteous as usual. The vehicle was clean and nice. The GPS was a great help although it did not appear to have all the latest road change updates. Overall, this was a great rental experience.

Standard SUV (SFAR)

Manhattan - West 58th St on 09 Apr 2016

Customer rating:


We originally ordered a Mustang Convertible, but were told that Alamo no longer did this model from New York, so were changed to an SUV (SFAR). However, when we got to Alamo we were offered a Mustang Convertible as an upgrade, provided we pay an extra $1000. We declined the Mustang, instead going for a better SUV for $210 extra which we were very happy with.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 09 Apr 2016

Customer rating:


Always book through US car hire, great service and all inclusive price. Our son who is 21 was added and they offer a great 21 young driver pagkage.

Standard SUV (SFAR)

Miami International Airport (MIA) on 09 Apr 2016

Customer rating:


Not much choice of cars. Car not great but we only had it for a short while so it was ok

7 Seater Passenger Van

Orlando International Airport (MCO) on 08 Apr 2016

Customer rating:


As usual this rental was smooth and the Alamo staff was helpful. I Have been using this rental for about 15 years and it just gets better every time. Thanks, Walter

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 08 Apr 2016

Customer rating:


Simple,efficient, no problems, this is the easiest part of my holiday planning. At least my 20th hire via your site. Will be back again

Premium 4 Door (PDAR)

Sanford International Airport (SFB) on 08 Apr 2016

Customer rating:


Web site of uscarhire was easy to follow but only gripe \i would have is with alamo itself. Despite having arranged everything I needed I was still pressured into taking an upgrade, taking out additional insurance for tyres etc, (which I had already taken out with uscarhire) bringing back car empty (which I had already agreed to bring back full). All this you can do without after a nine hour flight and taking into account airport waiting time and immigration clearance etc a time which is more like 15hours. Car rental return is the worst in Sanford and is the furthest away from the terminal meaning having to battle from return area with luggage against hoardes arriving to collect rental cars.

7 Seater Passenger Van (MVAR)

Raleigh-Durham Airport (RDU) on 08 Apr 2016

Customer rating:


My Daughter uses a wheelchair and the shuttle bus to the Car Hire location had a broken ramp which was out of use. This did cause a problem!

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 07 Apr 2016

Customer rating:


Excellent experience, great car.

Economy 2 Door (ECAR)

Jacksonville Airport (Florida) on 07 Apr 2016

Customer rating:


Very helpful at the Alamo desk. We got a nice four door car and were very happy with it. They don't give you any hassle and are very polite.