What Do Our Customers Say?

Compact 4 Door (CDAR)

Tampa Airport (TPA) on 06 Apr 2016

Customer rating:


Very simple and easy process. However on collection, the car, from out of State, was the only one available. It was "tired" having done over 30k miles; the interior had seen better days; noisy in terms of rattles etc. Even had no water in the washers which did not say much about the preparation ! One could say it serves you right for booking a small car, true to a degree, but we only needed a small car. Whatever the size of a car, it should not detract from the quality or the preparation. To put things in perspective, such a quality would never have been presented to or accepted by a business customer. Why should tourists be treated differently to business clients ?

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 06 Apr 2016

Customer rating:


Competitive price Ability to prepay Fully inclusive insurance (Alamo Florida rental) Ability to use Alamo website to register licence details online, self service kiosks / no need to queue at Airport

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 05 Apr 2016

Customer rating:


Easy booking with uscarhire, when we arrived at Orlando we had many cars to choice from, great service. Will use again- Thanks

Standard SUV (SFAR)

Orlando International Airport (MCO) on 05 Apr 2016

Customer rating:


Easy to book and collect. Competitive pricing.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 05 Apr 2016

Customer rating:


very good

Intermediate SUV (IFAR)

Orlando - Walt Disney Dolphin Resort on 05 Apr 2016

Customer rating:


Easy to use website. No question left unanswered! It was so easy and when I got there the lady did try to sell me more cover but I had already pre-purchased everything and knew what to check so that I wouldn't be charged any hidden fees. Thanks for letting me know the procedure. We will definitely use this site again next year and have already recommended to friends.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 04 Apr 2016

Customer rating:


Everything ok

7 Seater Fullsize SUV (FFAR)

Las Vegas Airport (LAS) on 04 Apr 2016

Customer rating:


The car was great but has a few issues. The heating did not work in the back. The boot was broken and when you opened it it would drop onto your head. The rear tyre sensor was also faulty so kept showing that it was flat. All in all a disappointing experience

Standard Convertible (STAR)

Orlando International Airport (MCO) on 03 Apr 2016

Customer rating:


order process was easy and standard of customer service was excellent

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 03 Apr 2016

Customer rating:


The Alamo Car we collected had not been Valeted the windows inside and outside had not been cleaned it was poor. The car drive wise was OK and was adequate for our needs.

Economy 4 Door (EDAR)

Raleigh-Durham Airport (RDU) on 02 Apr 2016

Customer rating:


no option for car to chose Toyota Yaris with 30000miles and poor interior condition

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 02 Apr 2016

Customer rating:


All dealings with US car hire were dealt with quickly and professionally and we will certainly use again. Everything went smooth and using the Alamo on line check in meant we went straight to the garage and picked a car and was on our way really quickly.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 Apr 2016

Customer rating:


WeI would definitely recommend US car hire, the process was easy from beginning to end. We were pleasantly surprised when we got to Orlando international airport to find that we did not have to queue, we just went straight to collect our car. We checked in on line the night before. The communication was great..

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 02 Apr 2016

Customer rating:


We always use US Carhire when going to US. Quick and very efficient chech in and check out. Nice and clean cars with no problems.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 01 Apr 2016

Customer rating:


Simple easy to use service, great price, will definitely use again.