Florida Car Hire, California Car Hire and all US Car Hire

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Feedback from some of our existing car hire customers - Page 1

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Very good to deal with and efficient and effective service especially from Carolyn Parry.
Peter Oliver
Added on: 14 Aug 2019
Great response, fast & efficient

Tks
Alfonso Zabaleta
Added on: 10 Aug 2019
I have needed assistance with some bookings recently and I cannot say enough about the professional and helpful way your staff have dealt with my queries, especially Carolyn in your USA office. Combined with the very competitive pricing and all the value extras included as standard, I congratulate you on your business model and customer service. It is so refreshing to be able to give positive feedback to a Company who are doing everything right.

Kind regards

Geoff Fell
Geoffrey Fell
Added on: 04 Aug 2019
Thank you for helping with my amendments. Also a plus point for the quick service. A pleasure to work with US car hire.
Ramjatan S
Added on: 26 Jul 2019
Thank you for helping with my amendments. Also a plus point for the quick service. A pleasure to work with US car hire.
Ramjatan S
Added on: 26 Jul 2019
I have used US Car Hire on My last two trips to Florida & on this occasion I made a booking error with the pick up date.

Contacted US Car Hire via mail & a young lady by the name of Carolyn Parry had it all sorted within 12 Hours.

Great service & would highly recommend US Car Hire to anyone from Ireland looking for a great Car Hire Company.

Looking forward to booking again next year.



John Kelly

Dublin (IRL)
John kelly
Added on: 25 Jul 2019
Hi Everyone



A lady by the name of Carolyn helped me out recently and she has the be the best person ever!



I was sending such confusing emails and updates but I’m so happy she was able to help me through it all.



My mom and I have been using US Car Hire for at least 4 years or more now and have never had an issue.



I will continue to use this website as I feel like it’s the best way to book cars in the US.



Thank you Carolyn and US Car Hire!!



Jodie
Jodie Smith
Added on: 16 Jun 2019
Superb service from US Car Hire! Would highly recommend.
Phil Tyler
Added on: 08 Jun 2019
Outstanding customer service as always, special thank you must go to Carolyn Parry who answered every one of my queries pretty much immediately. This was our 10th year in a row booking with USCARHIRE.COM & we have no plans to look elsewhere for future bookings. In fact Carolyn has already started helping us sort our 11th booking for later this year. I‚d recommend this company to anyone. Thanks again.
David G (Scotland)
Added on: 22 May 2019
Outstanding customer service as always, special thank you must go to Carolyn Parry who answered every one of my queries pretty much immediately. This was our 10th year in a row booking with USCARHIRE.COM & we have no plans to look elsewhere for future bookings. In fact Carolyn has already started helping us sort our 11th booking for later this year. I‚d recommend this company to anyone. Thanks again.
David G (Scotland)
Added on: 22 May 2019
It was our first time hiring a car in America we used us car hire and could not be more pleased with the service they gave us. Everything went smoothly and I will definitely be using us car hire in the future.
Keith Richardson
Added on: 16 May 2019
Thanks for your prompt response to my question Carolyn. I always have a good experience with any query from the team at US Car Hire.
Peter Jones
Added on: 11 May 2019
I‚ve only just booked US car hire for this summer, but have already had quick and helpful assistance from Carolyn.

Great service so far.
Ian Hammond
Added on: 02 May 2019
More of an afterthought, I asked if a transponder was fitted to the hire car I will be picking up in Florida and I was told, after a very short time, that transponders are not fitted to hire vehicles. ANPR is used to bill the hire company and it is taken from your credit card.

Thank you very much Carolyn Parry.
Peter Jones
Added on: 02 May 2019
This company has won all my future business.

The prices are fair, the customer service is excellent, Cannot fault them.

Carolyn you are fantastic and can only thankyou for sorting out my booking, will be booking for my florida car rental from the UK again
Charlotte
Added on: 26 Apr 2019
What more can I say !! The service has been top quality, I thoroughly recommend US Car Hire . Excellent prompt service, always ready to help, especially Carolyn. Thank You All so much
Alan Ingram. ( Wales. UK. )
Added on: 26 Apr 2019
Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram
Added on: 22 Apr 2019
Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram
Added on: 22 Apr 2019
Excellent Service ! I thoroughly recommend this company. I would also like to include in this Excellence a brilliant Lady. Carolyn Parry

Carolyn has been outstanding in her efforts to assist me. She is the perfect ambassador to your Company.

Thank you so much Carolyn
Alan Ingram
Added on: 22 Apr 2019
I can not fault this company been using them for many years very professional Carolyn is so helpful prices are always fair with no nasty surprises . When I am visiting florida from the uk I wouldn’t use any other company .they are the best .
Linda
Added on: 20 Apr 2019
I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon
Added on: 12 Apr 2019
I have been very fortunate to have Carolyn Parry help me on several

Occasions with my car hire bookings. Carolyn always responds promptly to my queries, in a very professional and helpful way. Her advice and solutions are very valued, and the high level of customer service is an example to anyone. Thank you very much for all your help Carolyn, it is greatly appreciated, and I hope your employers value your efforts as much as I do, thank you.
Martin Cannon
Added on: 12 Apr 2019
Excellent service. I will be booking with you, and I’ll recommend you to all family and friends when visiting the USA, Thank you so much for your swift response to my query
Alan Ingram
Added on: 08 Apr 2019
I couldn‚t have wished for a friendlier voice than Karens, she talked me through the procedure and reassured me along the way. I have never booked with US Car Hire before, I didn‚t know of them as we have always booked with another company but this time I shopped around and was very satisfied with the price and of course the service. Carolyn was also a great help confirming everything when our initial attempt to pay failed, very pleased with everything. I‚ll remember them for next year!!!
Shirley walker
Added on: 03 Apr 2019
I find this company to be exemplary in their communication processes. A breadth of fresh air compared to industry rivals!
Philip Fitzsimons
Added on: 13 Mar 2019
Thank you for your help and quick response will be booking again this year
karen underwood
Added on: 03 Mar 2019
I have hired vehicles from this company for many years now & everything is made clear about the hire & therefore goes seamless from the hire Company.
For Florida Car rental this site is difficult to beat, when you take into account additional drivers, which are included in many of the options.
Matthew Piears
Added on: 27 Feb 2019
I‚ve been using US Car Hire since my first trip to Florida which was well over 10 years ago.



The prices are fair and there‚s no hidden extras. I really can‚t fault the service. I‚ve just had to extend a booking by a couple of days as we‚ve changed our flights home and it‚s all been dealt with by email in a couple of hours.



Won‚t go anywhere else! 10/10
Mark Priest
Added on: 22 Feb 2019
So far so good. The process has been easy and quick and the prices are very good.
GLYN JOHNSON
Added on: 17 Feb 2019
Great service from Carolyn to my query .



David Powell


David Powell
Added on: 07 Feb 2019

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