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US Car Hire

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Feedback from some of our existing car hire customers - Page 9

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

There is a lot of competition out there for car rentals, but I prefer the tried and trusted companies! I've been renting with uscarhire for several years and have found them to be excellent in every department of the rental business. That's why I'm returning again for my 2017 booking with them and using Alamo for my car rental. An excellent combination indeed!
John Swann

Added on: 20 Jan 2017

Brilliant service. Thank you.
A peirson

Added on: 05 Jan 2017

Faultless car hire from start to end. Easy to use site, helpful customer services for queries. Car was immaculate and exactly as described. Will definitely use again.
Shelley Murphy

Added on: 09 Nov 2016

I just wanted to say thanks very much for all your help. You've (again) reminded me why I recommend you to all my guests. :)
Bhupinder Ghirra

Added on: 04 Nov 2016

Thank you for your prompt reply to my email.Have used your company before and will definately use you again
IVAN SCOTCHER

Added on: 31 Oct 2016

Absolutely brilliant service from beginning to end. We will use this company every time now for future bookings. ***** 5 stars from us ??
Jayne Bibby

Added on: 29 Oct 2016

Used the Alamo kiosk- easy to do but wouldn't accept the additional driver number despite details already submitted, however assistant said they would amend on the way out (which they did, no issues). Had the keys handed to me at the garage so didn't get to chose car but was happy with the GMC Yukon they gave me anyway. Bit grubby inside (floor mats, few stains) but did have 30K miles. Drove really well and enjoyed my 4 weeks. Easy to use and will use UScarhire next time.
James Tannett

Added on: 22 Oct 2016

Quick and easy service from Alamo for the 5th year running. Buick Enclave, superb value for many. Many thanks US Car Hire!
Gary Parsons

Added on: 09 Oct 2016

I have been using US Car Hire for 13 years now and have always been pleased with the speed and quality of service.
Margaret Dunn

Added on: 09 Oct 2016

Fantastic service from uscarhire used them last year and have booked again for next year would recommend them to everyone as they are very very very helpful and great value for money
Sue malyon

Added on: 17 Sep 2016

Fantastic service from uscarhire used them last year and have booked again for next year would recommend them to everyone as they are very very very helpful and great value for money
Sue malyon

Added on: 17 Sep 2016

This is the seventh time we have used your company to hire vehicles in USA. So efficient and with the Alamo company we receive the best service each time. Thankyou!
Rodney Bulmer

Added on: 15 Sep 2016

This is the seventh time we have used your company to hire vehicles in USA. So efficient and with the Alamo company we receive the best service each time. Thankyou!
Rodney Bulmer

Added on: 15 Sep 2016

I would like to thank Carolyn Parry for the excellent service she has been giving me.

These are the type of employees a company should cherish.

Thank you for the service

Eric
Eric Kharagjitsing

Added on: 12 Sep 2016

Thank you for your quick response

I am so glad that you have changed the airport so quickly

Thanks for your excellent service

Oemar Chiragally
Oemar Chiragally

Added on: 10 Sep 2016

I‚m very impressed with the courteous and prompt responses I‚ve received from US Carhire and have no hesitation in recommending them to all my friends and relatives.
Trevor Dixon

Added on: 09 Sep 2016

3rd time using US Car Hire. Great service as usual, if I'm travelling to the US I wont use any one else !
stephen fleming

Added on: 08 Sep 2016

I have dealt with Carolyn a few times just for clarification and she has always been prompt in her reply and very helpful. Wish there was more like her in every industry.
Mal Swift

Added on: 08 Sep 2016

Thank you to Carolyn for your speedy reply

My card was charged twice and Carolyn sorted it out within hours of my email

A great service from. Us care hire ??????????
Carol Hill

Added on: 30 Aug 2016

Outstanding service. Transatlantic changes in less than 2 hours. That‚s what i call service. Thanks folks

Joe Malloch.
Joe

Added on: 25 Aug 2016

A huge than you for your efficient service when we recently hired a Full size SUV through you for our Florida trip. The process was so straight forward and the helpful tips on your site were very helpful. I used the online check in you suggested. When we arrived T Orlando airport the Alamo desk was overflowing with customers. We just spoke to an Agent and sailed through passed the queue. A big thank you and we will definitely use your company again on our next visit.
Helen Powell

Added on: 23 Aug 2016

Once again the USCARHIRE team have helped me overcome a problem. I always recommend USCARHIRE to gusts who stay in my Florida Villa and they always appreciate the great value and service given. GRRR8
Errrol Malish

Added on: 21 Aug 2016

Travel to USA at least twice a year and always search for best rate for car hire - US Car Hire offered best rate for this trip. Excellent, reliable service and will certainly look to use US Car Hire again for next trip. Highly recommend.

Thank you for brilliant service.

Pauline Barnes
Pauline Barnes

Added on: 14 Aug 2016

The booking process has been excellent and the assistance I have received to amend the booking has been excellent. Haven‚t gone on my trip yet, but so far, very impressed with US car hire.
Orla Nolan

Added on: 09 Aug 2016

The booking process has been excellent and the assistance I have received to amend the booking has been excellent. Haven‚t gone on my trip yet, but so far, very impressed with US car hire.
Orla Nolan

Added on: 09 Aug 2016

hi would just like to say a big thank you to u s car hire we had a illness in the family and had to cancel our booking when we told us car hire they responded straight away saying we would get a full refund.thank you very much and would definitely be using them again
mr w kearins

Added on: 05 Aug 2016

When you use uscarhire it is like having someone holding your hand all through the proccess. Customer service is second to none. Other companies should take note. Great job uscarhire.
Dave Crowther

Added on: 04 Aug 2016

First class service again. Nothing seems to be too much troubke for you guys. Excellent communications and response to my needs. Great job!

Dave C
Dave C

Added on: 02 Aug 2016

Used uscarhire for the first time this June and they when brilliant, I have traveled to Orlando now almost 40 times and will be using them from now on, the kiosk in the airport was fast and easy to use and there prices are unmatched. I booked again for next June 2017 and am sure I will be the same experience.
Stephen redmond

Added on: 18 Jul 2016

Requested info on UK driving licences and had a reply back within half an hour. It is a pleasure to use this company and they always give me a competitive price for my annual Mustang rental
FRANK TERDREY

Added on: 17 Jul 2016

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