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Feedback from some of our existing car hire customers - Page 2

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

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I`ve booked again with US Car Hire for summer 2018, as they are the best for value and reliability. I have proven this over many years, as to the quality of their staffing in relating to customers. John S.
John Swann
Added on: 02 Mar 2018
I have used US car hire a few times now and have been very impressed

Whenever I have had a question they always help me out , especially a Carolyn Parry who has answered my queries more than once

I have told friends about them and will continue to use them , over the years have had various problems in the US with car hire company‚s but this company are great
Jackie fairminer
Added on: 28 Feb 2018
Excellet rates for Florida car hire. Very helpful with prompt replies to email queries.

Highly recommended!
Geoff Seed
Added on: 09 Feb 2018
Hi I recently was dealing with your college by the name of Carolyn Parry who was very very professional efficient and pleasant to deal with she sorted out my issue and put me at ease regarding my upcoming car hire booking I will be recommending UScarhire in the future and I look forward to dealing with US carhire again superb service thank you.
Brian W Redmond
Added on: 02 Feb 2018
Hi I recently was dealing with your college by the name of Carolyn Parry who was very very professional efficient and pleasant to deal with she sorted out my issue and put me at ease regarding my upcoming car hire booking I will be recommending UScarhire in the future and I look forward to dealing with US carhire again superb service thank you.
Brian W Redmond
Added on: 02 Feb 2018
I have used US Carhire for several years now, and their all-inclusive rates lead the industry. Not only that, their customer service has been exceptional - re-assuring when there are so many potential pitfalls in hiring a rental vehicle.
Glenn Pennington
Added on: 02 Feb 2018
Top class service thank you very much
Neil Heathcock
Added on: 30 Jan 2018
So impressed with response to our query. Speedily resolved and friendly service. Would certainly not hesitate to recommend to others.

Barbara & Dave.
barbara strudwick
Added on: 30 Jan 2018
Quick service and response on my request for cancellation of an order
Willem Hagman
Added on: 07 Jan 2018
US Car Hire are my first call when I look at car rentals in the USA. I require hand controls, and they are always helpful in sorting it out. Whenever I have emailed them with a question or a query, I am responded to quickly.
David Bromley
Added on: 05 Jan 2018
Have used this website many times and they are fantastic and would highly recommend them to everyone I know
John
Added on: 28 Dec 2017
This is the 2nd time I have used this company and they have been very helpful and nothing is too much trouble will be using them again




Jackie fairminer
Added on: 28 Dec 2017
No problems, excellent service by Alamo as I have found over several years.
Clare Reeves
Added on: 11 Dec 2017
Very quick action linked to an email I sent

Thank you and congratulations

Rgds
Demoulin
Added on: 10 Dec 2017
Great Service!!
Gerardo Nevarez Cervera
Added on: 18 Nov 2017
Had a few questions from previous experience of car hire companies which was answered clearly & promptly, I’m pleased Iv completeld my booking & looking forward to peace for my car hire
Jean
Added on: 14 Nov 2017
Thank you for you quick response to my queries & am happy, so can now book my car hire with you
Jean green
Added on: 13 Nov 2017
Fantastic service, renting a car for 70 days for our dream “American Roadtrip “ we got an outstanding price and brilliant customer service, we strongly recommend USCarHire.com
Wanda Armstrong-Bridges
Added on: 31 Oct 2017
I’ve just booked a car for summer 2018, with uscarhire. This is a company I can fully trust to provide excellent and affordable rental deals! Well done again uscarhire!!
Wilnor
Added on: 31 Oct 2017
This company are GREAT! Not only are the prices much cheaper than going direct to the car rental company itself, but their customer service when our driver took I‚ll was fantastic. I will alway use this company for future trips.
Mary Kerr
Added on: 26 Oct 2017
I am a customer for many years of uscarhire, because they are the best
Fabio
Added on: 24 Oct 2017
US Car Hire always delivers prompt replies to email inquiries and works quickly to resolve any issues you may have. They are very accommodating in ensuring that your car rental experience is a smooth and seamless one.
L Parsard-Hunter
Added on: 18 Oct 2017
US Car Hire always delivers prompt replies to email inquiries and works quickly to resolve any issues you may have. They are very accommodating in ensuring that your car rental experience is a smooth and seamless one.
L Parsard-Hunter
Added on: 18 Oct 2017
The response from US CAR HIRE to two requests for written confirmation about returning vehicle early, was nothing but EXCELLENT. I have rented vehicles from yourselves on many occasions. Keep up the great work.
Ron
Added on: 18 Oct 2017
The response from US CAR HIRE to two requests for written confirmation about returning vehicle early, was nothing but EXCELLENT. I have rented vehicles from yourselves on many occasions. Keep up the great work.
Ron
Added on: 18 Oct 2017
Recently booked a car rental through uscarhire for Omaha Nebraska and after renting cars in the USA for many years I couldn’t believe how smoothly everything went from the initial booking to collecting the car at the Alamo desk.

No pressure there after a long flight as everything I needed was included and I have always liked Alamo anyway.

The vehicle was clean and well presented and I had a choice of three vehicles.

Compared to our last visit when we rented with Avis through British Airways at Chicago O Hare when the vehicle was high mileage, dirty and they tried to charge me for things I wasn’t even offered when collecting so I will never uses them again.

This time when booking I did take the optional cover for windscreen and tyre damage for about three dollars a day which I thought was a fair price.

I can thoroughly recommend uscarhire for their honest, easy to understand charges with NO hidden costs.
Roger Smith
Added on: 16 Oct 2017
Recently booked a car rental through uscarhire for Omaha Nebraska and after renting cars in the USA for many years I couldn’t believe how smoothly everything went from the initial booking to collecting the car at the Alamo desk.

No pressure there after a long flight as everything I needed was included and I have always liked Alamo anyway.

The vehicle was clean and well presented and I had a choice of three vehicles.

Compared to our last visit when we rented with Avis through British Airways at Chicago O Hare when the vehicle was high mileage, dirty and they tried to charge me for things I wasn’t even offered when collecting so I will never uses them again.

This time when booking I did take the optional cover for windscreen and tyre damage for about three dollars a day which I thought was a fair price.

I can thoroughly recommend uscarhire for their honest, easy to understand charges with NO hidden costs.
Roger Smith
Added on: 16 Oct 2017
Hi, thank you so much for your professional approach to the problem with my 2nd booking, it has been a real pleasure dealing with you. I have no worries in recommending you to my colleagues and friends.
Nick Sarraf
Added on: 15 Oct 2017
Had a query about my booking ,it was dealt with very quickly and professionally many thanks to Carolyn for her assistance.
Robert jarvis
Added on: 03 Oct 2017
Unfortunately, we have had to cancel our holiday this year and the car hire. US Car hire dealt with my cancellation swiftly and promptly.
Mark Walker
Added on: 01 Oct 2017

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