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Feedback from some of our existing car hire customers - Page 5

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

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Faultless car hire from start to end. Easy to use site, helpful customer services for queries. Car was immaculate and exactly as described. Will definitely use again.
Shelley Murphy
Added on: 09 Nov 2016
I just wanted to say thanks very much for all your help. You've (again) reminded me why I recommend you to all my guests. :)
Bhupinder Ghirra
Added on: 04 Nov 2016
Thank you for your prompt reply to my email.Have used your company before and will definately use you again
IVAN SCOTCHER
Added on: 31 Oct 2016
Absolutely brilliant service from beginning to end. We will use this company every time now for future bookings. ***** 5 stars from us ??
Jayne Bibby
Added on: 29 Oct 2016
Used the Alamo kiosk- easy to do but wouldn't accept the additional driver number despite details already submitted, however assistant said they would amend on the way out (which they did, no issues). Had the keys handed to me at the garage so didn't get to chose car but was happy with the GMC Yukon they gave me anyway. Bit grubby inside (floor mats, few stains) but did have 30K miles. Drove really well and enjoyed my 4 weeks. Easy to use and will use UScarhire next time.
James Tannett
Added on: 22 Oct 2016
I have been using US Car Hire for 13 years now and have always been pleased with the speed and quality of service.
Margaret Dunn
Added on: 09 Oct 2016
Fantastic service from uscarhire used them last year and have booked again for next year would recommend them to everyone as they are very very very helpful and great value for money
Sue malyon
Added on: 17 Sep 2016
This is the seventh time we have used your company to hire vehicles in USA. So efficient and with the Alamo company we receive the best service each time. Thankyou!
Rodney Bulmer
Added on: 15 Sep 2016
I would like to thank Carolyn Parry for the excellent service she has been giving me.

These are the type of employees a company should cherish.

Thank you for the service

Eric
Eric Kharagjitsing
Added on: 12 Sep 2016
I‚m very impressed with the courteous and prompt responses I‚ve received from US Carhire and have no hesitation in recommending them to all my friends and relatives.
Trevor Dixon
Added on: 09 Sep 2016
I have dealt with Carolyn a few times just for clarification and she has always been prompt in her reply and very helpful. Wish there was more like her in every industry.
Mal Swift
Added on: 08 Sep 2016
Thank you to Carolyn for your speedy reply

My card was charged twice and Carolyn sorted it out within hours of my email

A great service from. Us care hire ??????????
Carol Hill
Added on: 30 Aug 2016
Outstanding service. Transatlantic changes in less than 2 hours. That‚s what i call service. Thanks folks

Joe Malloch.
Joe
Added on: 25 Aug 2016
A huge than you for your efficient service when we recently hired a Full size SUV through you for our Florida trip. The process was so straight forward and the helpful tips on your site were very helpful. I used the online check in you suggested. When we arrived T Orlando airport the Alamo desk was overflowing with customers. We just spoke to an Agent and sailed through passed the queue. A big thank you and we will definitely use your company again on our next visit.
Helen Powell
Added on: 23 Aug 2016
Travel to USA at least twice a year and always search for best rate for car hire - US Car Hire offered best rate for this trip. Excellent, reliable service and will certainly look to use US Car Hire again for next trip. Highly recommend.

Thank you for brilliant service.

Pauline Barnes
Pauline Barnes
Added on: 14 Aug 2016
The booking process has been excellent and the assistance I have received to amend the booking has been excellent. Haven‚t gone on my trip yet, but so far, very impressed with US car hire.
Orla Nolan
Added on: 09 Aug 2016
The booking process has been excellent and the assistance I have received to amend the booking has been excellent. Haven‚t gone on my trip yet, but so far, very impressed with US car hire.
Orla Nolan
Added on: 09 Aug 2016
hi would just like to say a big thank you to u s car hire we had a illness in the family and had to cancel our booking when we told us car hire they responded straight away saying we would get a full refund.thank you very much and would definitely be using them again
mr w kearins
Added on: 05 Aug 2016
When you use uscarhire it is like having someone holding your hand all through the proccess. Customer service is second to none. Other companies should take note. Great job uscarhire.
Dave Crowther
Added on: 04 Aug 2016
First class service again. Nothing seems to be too much troubke for you guys. Excellent communications and response to my needs. Great job!

Dave C
Dave C
Added on: 02 Aug 2016
Used uscarhire for the first time this June and they when brilliant, I have traveled to Orlando now almost 40 times and will be using them from now on, the kiosk in the airport was fast and easy to use and there prices are unmatched. I booked again for next June 2017 and am sure I will be the same experience.
Stephen redmond
Added on: 18 Jul 2016
Thanks for your help very impressed with your service will tell all my friends thanks again
Anthony Murphy
Added on: 12 Jul 2016
Very impressed with your service and especially with Carolyn Parry. thank you.
Tim Newman
Added on: 10 Jul 2016
I used uscarhire for my Florida trip in December 2015 and as I am going back to Philadelphia in September I had no hesitation in using the service again. In fact, I was so impressed last time that I did not even waste time comparing other sites for my next trip.
John dearden
Added on: 01 Jul 2016
I used uscarhire for my Florida trip in December 2015 and as I am going back to Philadelphia in September I had no hesitation in using the service again. In fact, I was so impressed last time that I did not even waste time comparing other sites for my next trip.
John dearden
Added on: 01 Jul 2016

Hello Carolyn:



I am very grateful to you for all your attention and time you spent for the return of improper charges possible.



Regardless of the money, that few people left over; few people, regardless of their work, are given the time and space in the best way possible, to follow up on an issue so personal.



People say that life does well, who acts well. I‚m sure you are a happy person. God must love you.



Thanks for all your attention, and please, if there‚s anything I can do for you in the future, it will be a pleasure. You never know.



With admiration and respect.



Edgar Alfaro.




Edgar Alfaro
Added on: 30 Jun 2016

Hello Carolyn:



I am very grateful to you for all your attention and time you spent for the return of improper charges possible.



Regardless of the money, that few people left over; few people, regardless of their work, are given the time and space in the best way possible, to follow up on an issue so personal.



People say that life does well, who acts well. I‚m sure you are a happy person. God must love you.



Thanks for all your attention, and please, if there‚s anything I can do for you in the future, it will be a pleasure. You never know.



With admiration and respect.



Edgar Alfaro.




Edgar Alfaro
Added on: 30 Jun 2016
Hi,

I would just like to say that I was very happy with the prompt helpful reply I received from your agent Carolyn Parry.
Archie Smith
Added on: 07 Jun 2016
would just like to say that Carolyn and her collegues at us carhire have been absolutely super to deal with. we use them every time we go to the states and have never had a problem, even if you need to change your booking requirements. Thanks again for everything.
anne savage
Added on: 06 Jun 2016
Carolyn parry at the uk office was really helful when my booking on line failed twice.Prompt relies and assurance with offers to help were first class. great company with real deals well done everyone
trevor beddowes
Added on: 04 Jun 2016

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