Florida Car Hire, California Car Hire and all US Car Hire

iTunes Store    Play Store    Apple Watch app

Feedback from some of our existing car hire customers - Page 5

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Select Page To View

Impressed by the speed and positivity of response to queries.
James Allister
Very professional service could not believe how prompt they were with responding to my enquiries. Searching around for the best deal was pointless as they have the best rates and the option for express car collection with either Dollar / Alamo is excellent. Would definitely recommend 10/10
Tony Ross
just like to say thank you for the very good service we have received from you .We have been using your company for at least 10 years and have always had excellent service.Jackie Smart
kenneth smart
Unusual request dealt with expeditiously - Many thanks
Mike Fisher
Great service, very helpful and good price. It is very reassuring that if in the rare event there is problems with the supplier, UScarhire will follow up, unlike some other companies

Liz Burroughs
Made an e-mail enquiry to clarify a booking option. Had a quick response which prompted me to book. First class.
Mike Thompson
Thank you so much, excellent service from start to finish.
Brigitte Knight
You are the best! Thans for your service
Jose Herrera
swift and reliable response
Peter Allum
After recommendations, I used your service to rent a car in Miami. There are many "alternative" ways on the Internet in order to get a cheaper rental (as in cost and as in unlawful), using rental codes. Of course, being someone who strives to make sure everything is right and works right, I was skeptical at first. After reading the Terms and FAQ (especially Driving Licenses and Driver Restrictions), I booked my car. Everything was smooth, no problems or issues, but it‚s good to know that someone had you covered in case lightning strikes. I‚d recommend you to anyone. Greetings from Brazil!
The service provided has been excellent, very impressed.
Have been using and recommending US car hire for several years and whilst there are others slightly cheaper you can always count on a quality booking with no hassles. Communication and service is excellent.
Dean Francis
Due to my unfortunate health circumstances I was unble to travel on email to US Car Hire an I recieved a full refund confirmed to me via email.
We have re scheduled our vacation for Jan 2012 and of course, US Car Hire will provide a vehicle for us.
Many Thanks, Gary
Gary Sheriff
I have been renting cars through UScarhire for a couple of years now and so far it has been smooth sailing keep up the good work
Eric Kharagjitsing
I found a closer drop-off location to my holiday home not currently listed and within a few days it was verified and added to the list and a new voucher issued. This will save me time and money, many thanks for the excellent service and for caring.
David Mallam
Roulla, Thank you for all your help. We had to change our flights to Orlando because of a pending Air Line Strike. We got our flights to Orlando Changed with another company which put us into Orlando 2 days earlier (2 extra Days in Orlando WOW) and put a Quick call to Roulla to get our Car Earlier. With no hesitation Roulla had our reservations fixed to suit us in no time.
Again Many Thanks
Randy Johnston
Randy Johnston
We have used US Car hire for the past 5 years and have been really impressed by the superb service and standard of car hire. We have recommended them to several friends who would never consider using any other company ever again. They make our holiday for us.

The Kerr Family, Belfast
Campbell Kerr
Thank you for your prompt response to my email (within an hour). We have used you on numerous trips to Florida and, so far, have always found your prices very competitive and service excellent.

Hello Carolyn:

I am very grateful to you for all your attention and time you spent for the return of improper charges possible.

Regardless of the money, that few people left over; few people, regardless of their work, are given the time and space in the best way possible, to follow up on an issue so personal.

People say that life does well, who acts well. I‚m sure you are a happy person. God must love you.

Thanks for all your attention, and please, if there‚s anything I can do for you in the future, it will be a pleasure. You never know.

With admiration and respect.

Edgar Alfaro.

Edgar Alfaro
I used uscarhire for my Florida trip in December 2015 and as I am going back to Philadelphia in September I had no hesitation in using the service again. In fact, I was so impressed last time that I did not even waste time comparing other sites for my next trip.
John dearden
I used uscarhire for my Florida trip in December 2015 and as I am going back to Philadelphia in September I had no hesitation in using the service again. In fact, I was so impressed last time that I did not even waste time comparing other sites for my next trip.
John dearden
Very impressed with your service and especially with Carolyn Parry. thank you.
Tim Newman
Thanks for your help very impressed with your service will tell all my friends thanks again
Anthony Murphy
Used uscarhire for the first time this June and they when brilliant, I have traveled to Orlando now almost 40 times and will be using them from now on, the kiosk in the airport was fast and easy to use and there prices are unmatched. I booked again for next June 2017 and am sure I will be the same experience.
Stephen redmond
First class service again. Nothing seems to be too much troubke for you guys. Excellent communications and response to my needs. Great job!

Dave C
Dave C
When you use uscarhire it is like having someone holding your hand all through the proccess. Customer service is second to none. Other companies should take note. Great job uscarhire.
Dave Crowther
The booking process has been excellent and the assistance I have received to amend the booking has been excellent. Haven‚t gone on my trip yet, but so far, very impressed with US car hire.
Orla Nolan
Travel to USA at least twice a year and always search for best rate for car hire - US Car Hire offered best rate for this trip. Excellent, reliable service and will certainly look to use US Car Hire again for next trip. Highly recommend.

Thank you for brilliant service.

Pauline Barnes
Pauline Barnes
You promptly answered the email I sent. I‚m really impressed, thanks.
adilson leal
We have used USCar Hire for a few years now and would never change from using this GREAT Company....
Patrick Monaghan

Send Us Your Comments