Feedback from some of our existing car hire customers - Page 4

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Great service at booking stage and continues after the holiday is over
Roy Rogers

Great company to work with very competitive prices
stephen Fraser

I really appreciate how quickly my questions have been answered and adjustments made to my booking have proved very easy.
Helen Stables

Hi Carolyn.
Arrived back from Los Angeles yesterday and wanted to say thanks and let you know how smoothly our rental was at LAX.
After using the shuttle we were in and out of Alamo in a jiffy, having successfully used the kiosk without need for assistance from the staff on hand, the fact that it was pre-paid and all inclusive gave me peace of mind.
It is three years since I last rented in the US (with Avis) and this was a much better experience.
So all in all a good experience and I look forward to using your service for my next trip.
Michael

US Car Hire, and in particular Carolyn Parry, are fantastic for helping and for arranging the best deals available when hiring cars in the US.

Nothing is too much trouble for them, even when you need to make multiple changes to your booking!

Thank you for providing me with the very best car hire deal for my September Holiday!
Paul Gale

The customer service is excellent they deal with requests immediately and efficiently
Dave Dresser

Carolyn has been really helpful during the booking process. Not only was US car hire the best value for my needs on first booking, Carolyn was very flexible and accommodating in allowing me to cancel and rebook when the price went down.... yes the price went down!!
Tracey Wilson

I have rented in Florida with US Car Hire for several years. The service is second to none with the most competitive prices. Carolyn is fantastic. Replies to enquiries promptly and efficiently.
I wouldn’t rent with anyone else
Emrys John

I have rented in Florida with US Car Hire for several years. The service is second to none with the most competitive prices. Carolyn is fantastic. Replies to enquiries promptly and efficiently.
I wouldn’t rent with anyone else
Emrys John

I have had to contact you with regard to help with cancellation of one hire rebooking and help with ERA policy.
Carolyn Parry helped me with all this. She made things easy and simple for me, great employee.
David Purves

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Carolyn Parry possibly the best customer service advisor in the world!!
David pilkington

Carolyn Parry possibly the best customer service advisor in the world!!
David pilkington

Amazing customer service from Carolyn Parry!!
David pilkington

Amazing customer service!!!
David pilkington

Absolutely amazing. The price, the ease of booking, the rapid response to queries. Why book anywhere else? I certainly won‚t be.
Neil K

Carolyn was very helpful in organising quotes to match our specific requests. Have use UScarhire for all of our trips to the US and wouldn’t go anywhere else.
Robert Milton

Great communication, quick replys and easy to contact.
Alison Fox

Another faultless car hire and Carolyn has been terrific as usual. I look forward to booking for 2023 soon


Peter Henley

Extremely helpful customer service, very impressed so far
Gary Furness

Great service from the uscarhire.com team from initially getting me a better quote than I could find on the web page through to getting a refund when I had to cancel at short notice due to a family emergency.

Couldn’t ask for better service and I will be sure to use again in the future.
Gerard Travers

I can totally recommend US Car hire. We have hired cars from them in the past and everything has been fine. They were so helpful when we had to cancel twice due to the COVID situation. Carolyn responded to my email the same day and transferred our breakdown cover to our new booking. So helpful. Looking forward to our next trip!
Michelle Agombar

Have always used UScarhire.com over the last 15 years or so for trips all over USA as they consistently provide the best prices with everything you need- no need to add any extra charges when you collect the car.
The customer service has always been spot on. On my recent booking, Carolyn was particularly efficient and helpful.
Frank McRae

I‚ve been using U.S. Car Hire for the last 10 years.

I‚ve always found their prices to be competitive but above all their customer service is second to none.

They are always friendly, professional and quick to respond.

I would like to say a special thank you to Carolyn for her help with this years booking which has been changed a number of times.

I hope to be using U.S. Car Hire for another 10 years (at least).
Alan

Would recommend highly to anyone from the UK and Ireland. Excellent customer service and great value.
Stephen Doherty

Sent query to company regarding drivers and insurance. I received swift and very clear response from Carolynn. Excellent service. Thank you.
Jimmy

First class service from Carolyn at US Carhire. Very prompt and helpful responses to all my questions.
John Hancock

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa