Log on to your account and access your saved quotes and your orders.

US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 4

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

I have rented in Florida with US Car Hire for several years. The service is second to none with the most competitive prices. Carolyn is fantastic. Replies to enquiries promptly and efficiently.
I wouldn’t rent with anyone else
Emrys John

Added on: 12 Jul 2022

I have rented in Florida with US Car Hire for several years. The service is second to none with the most competitive prices. Carolyn is fantastic. Replies to enquiries promptly and efficiently.
I wouldn’t rent with anyone else
Emrys John

Added on: 12 Jul 2022

I have had to contact you with regard to help with cancellation of one hire rebooking and help with ERA policy.
Carolyn Parry helped me with all this. She made things easy and simple for me, great employee.
David Purves

Added on: 12 Jul 2022

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Added on: 07 Jul 2022

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Added on: 07 Jul 2022

Just wanted to thank Carolyn so much for all the help & prompt reply with emails etc. 1st class service, will definitely recommend & use again,
Thanks so much!
Gillian McGimpsey

Added on: 07 Jul 2022

Carolyn Parry possibly the best customer service advisor in the world!!
David pilkington

Added on: 03 Jul 2022

Carolyn Parry possibly the best customer service advisor in the world!!
David pilkington

Added on: 03 Jul 2022

Amazing customer service from Carolyn Parry!!
David pilkington

Added on: 02 Jul 2022

Amazing customer service!!!
David pilkington

Added on: 02 Jul 2022

Absolutely amazing. The price, the ease of booking, the rapid response to queries. Why book anywhere else? I certainly won‚t be.
Neil K

Added on: 29 Jun 2022

Carolyn was very helpful in organising quotes to match our specific requests. Have use UScarhire for all of our trips to the US and wouldn’t go anywhere else.
Robert Milton

Added on: 07 Jun 2022

Great communication, quick replys and easy to contact.
Alison Fox

Added on: 26 May 2022

Another faultless car hire and Carolyn has been terrific as usual. I look forward to booking for 2023 soon


Peter Henley

Added on: 15 May 2022

Extremely helpful customer service, very impressed so far
Gary Furness

Added on: 09 May 2022

Great service from the uscarhire.com team from initially getting me a better quote than I could find on the web page through to getting a refund when I had to cancel at short notice due to a family emergency.

Couldn’t ask for better service and I will be sure to use again in the future.
Gerard Travers

Added on: 04 May 2022

I can totally recommend US Car hire. We have hired cars from them in the past and everything has been fine. They were so helpful when we had to cancel twice due to the COVID situation. Carolyn responded to my email the same day and transferred our breakdown cover to our new booking. So helpful. Looking forward to our next trip!
Michelle Agombar

Added on: 04 May 2022

Have always used UScarhire.com over the last 15 years or so for trips all over USA as they consistently provide the best prices with everything you need- no need to add any extra charges when you collect the car.
The customer service has always been spot on. On my recent booking, Carolyn was particularly efficient and helpful.
Frank McRae

Added on: 01 May 2022

I‚ve been using U.S. Car Hire for the last 10 years.

I‚ve always found their prices to be competitive but above all their customer service is second to none.

They are always friendly, professional and quick to respond.

I would like to say a special thank you to Carolyn for her help with this years booking which has been changed a number of times.

I hope to be using U.S. Car Hire for another 10 years (at least).
Alan

Added on: 29 Apr 2022

Would recommend highly to anyone from the UK and Ireland. Excellent customer service and great value.
Stephen Doherty

Added on: 26 Apr 2022

Sent query to company regarding drivers and insurance. I received swift and very clear response from Carolynn. Excellent service. Thank you.
Jimmy

Added on: 22 Apr 2022

First class service from Carolyn at US Carhire. Very prompt and helpful responses to all my questions.
John Hancock

Added on: 28 Mar 2022

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Added on: 16 Mar 2022

Excellent service from Carolyn Parry - she has gone the extra mile for us! Quickly responding to my questions
Lynne wa

Added on: 15 Mar 2022

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Added on: 07 Mar 2022

Our family have been travelling to the US for the last 15 years or so and have been using Uscarhire for sometime. We are booked again this year and were really struggling with our requirements this year plus the significant increase in hire costs. A single email to the info and I was sorted, great service and reduced my costs relative to some of my other quotations. I would highly recommend for anyone looking to hire a vehicle in the US, also you don’t get pestered at the desk to upgrade your insurance when you get there.
Gavin Stewart

Added on: 07 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

Once again Carolyn came to our rescue with a last minute car hire, the service from us car hire is always top class and any questions or issues are speedily dealt with
Eric

Added on: 03 Mar 2022

I have booked hire vehicles with US Car Hire for many years. When I arrive at an airport to pick up a vehicle, there has never been any query over the voucher that they have provided with all insurances etc covered. It is also very useful to have the cost fixed and payable in GBP£.

I recently needed to cancel two bookings associated with one holiday (vacation) and their administration was first class with full refund for both received back onto my credit card within a few days. I feel very comfortable and confident booking with US Car Hire and plan to book with them again on my next trip.
Kevin Stephens

Added on: 01 Mar 2022

Send Us Your Comments