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US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 15

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

I was under the impression there was an error with my booking but it was my mistake. Each time I have spoken or emailed US Car Hire, I have had a quick and efficient response. Very happy the service
Wendy Graham/Robert Graham

Added on: 23 Jun 2016

Hi,

I would just like to say that I was very happy with the prompt helpful reply I received from your agent Carolyn Parry.
Archie Smith

Added on: 07 Jun 2016

Hi,

I would just like to say that I was very happy with the prompt helpful reply I received from your agent Carolyn Parry.
Archie Smith

Added on: 07 Jun 2016

would just like to say that Carolyn and her collegues at us carhire have been absolutely super to deal with. we use them every time we go to the states and have never had a problem, even if you need to change your booking requirements. Thanks again for everything.
anne savage

Added on: 06 Jun 2016

Carolyn parry at the uk office was really helful when my booking on line failed twice.Prompt relies and assurance with offers to help were first class. great company with real deals well done everyone
trevor beddowes

Added on: 04 Jun 2016

Carolyn is absolutely amazing - I will never ever use any other car hire company again!!!! Thank you for my changes xx
Ehab Elkaffass

Added on: 31 May 2016

I would like to thank you (Carolyn) for your prompt and courteous service regarding me altering my bookings at Orlando Airport. No additional cost either ( brilliant ).Thanks again David Robinson Cleethorpes UK
David Robinson

Added on: 26 May 2016

I would like to thank you (Carolyn) for your prompt and courteous service regarding me altering my bookings at Orlando Airport. No additional cost either ( brilliant ).Thanks again David Robinson Cleethorpes UK
David Robinson

Added on: 26 May 2016

This is the 3rd year we have rented through uscarhire and as usual everything was perfect . We upgraded at Miami airport which was easy and had a great SUV . We will use you guys again
Colin Ellard

Added on: 26 May 2016

We were very pleased with everything ,the pick up was very easy no queues, we used the self service, will use again next time we go.
Best Regards
Elaine Curtis.
Elaine Curtis

Added on: 21 May 2016

On line chat service was excellent, prompt and detailed.

It helped to sort things out before booking a vehicle.

Thanks very much US Car Hire.
andrew withers

Added on: 20 May 2016

Simple, direct, no nonsense car hire at a great price. A refreshing change.
John Aitken

Added on: 14 May 2016

Just booked my car using Alamo Silver inclusive. Customer services were great when confirming a question regarding extra drivers. Excellent service so far! Looking forward to picking up the car in July!
Paul Marples

Added on: 09 May 2016

Always competitive rates and good service. We recommend uscarhire to our guests
Raymond Borrell

Added on: 07 May 2016

Everything went very smoothly I collected the car and was on my way within 30 Minutes
Denis Lawless

Added on: 05 May 2016

Have dealt with your firm on all my US holidays with no problems. This time, I had to make last minute changes to my booking, and couldn‚t be happier with the help and efficient service I receive.
Stephen Davies

Added on: 04 May 2016

Everything went very smoothly I collected the car and was on my way within 30 Minutes
Denis Lawless

Added on: 04 May 2016

Thank you for your very prompt service in our booking and making amendments to it. We would definitely use you again.
Lynda

Added on: 04 May 2016

Thank you for your very prompt service in our booking and making amendments to it. We would definitely use you again.
Lynda

Added on: 04 May 2016

Brilliant site, great staff needed some info and got a reply within 3 minutes by mail. Top marks.



Oh the price is very good as well.
John

Added on: 03 May 2016

Brilliant site, great staff needed some info and got a reply within 3 minutes by mail. Top marks.



Oh the price is very good as well.
John

Added on: 03 May 2016

I booked an Economy car for a 1 week stay for collection and drop off from Fort Lauderdale Int‚l, my destination, Port St Lucie and West Palm Beach. The pick up service was excellent, the young man who handed me the car ensured I was Ok with all the signals etc and keyed my destination in the GPS for me. Drop off was much the same, the young lady was very courteous and polite and the young man who I originally saw came over to enquire if I enjoyed my holiday. Other than an query for an additional cost I will definitely be using this company again and would highly recommend them. Excellent attentive service from Alamo
Lorraine Jones

Added on: 03 May 2016

I have booked directly with Hertz for over 10 years, but there price this time for an Escalade was ridiculous, After having an email conversation with Carolyn , she convinced me to try US car hire, Ive booked a Luxury SUV, for 5 weeks in September, Ill let you know how I get on with pick up, BUT her customer service has been way beyond anything I have ever had from Hertz, Well Done Carloyn
Allan

Added on: 19 Apr 2016

I have booked directly with Hertz for over 10 years, but there price this time for an Escalade was ridiculous, After having an email conversation with Carolyn , she convinced me to try US car hire, Ive booked a Luxury SUV, for 5 weeks in September, Ill let you know how I get on with pick up, BUT her customer service has been way beyond anything I have ever had from Hertz, Well Done Carloyn
Allan

Added on: 19 Apr 2016

Was very impressed with the quick response and professional handling of my queries. I feel very reassured with all the inclusions as I would not like to be surprised with hidden costs. Thank you very much.
Frances Reyes

Added on: 18 Apr 2016

sent an e-mail about a couple of questions the response was very prompt with the answers and pointing me in the right direction
ROBIN

Added on: 04 Apr 2016

Have used US car hire many times for car hire & park tickets always received fantastic prices and customer service, always helpful with any changes or cancellations. I have recommended their services many times to friends & family. Thanks uscarhire for you fantastic service !!
Michelle Silcock

Added on: 03 Apr 2016

Perfect car hire at Washington Dulles. Everything needed was sorted when I booked.
robert anderson

Added on: 27 Mar 2016

Perfect and immediate assistance, thank you!
Vittorio Casolo

Added on: 22 Mar 2016

Excellent service which is second to none. They are the best company to go with with any bookings especially in the US.
Kiron

Added on: 16 Mar 2016

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