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US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 11

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

I have booked directly with Hertz for over 10 years, but there price this time for an Escalade was ridiculous, After having an email conversation with Carolyn , she convinced me to try US car hire, Ive booked a Luxury SUV, for 5 weeks in September, Ill let you know how I get on with pick up, BUT her customer service has been way beyond anything I have ever had from Hertz, Well Done Carloyn
Allan

Added on: 19 Apr 2016

Was very impressed with the quick response and professional handling of my queries. I feel very reassured with all the inclusions as I would not like to be surprised with hidden costs. Thank you very much.
Frances Reyes

Added on: 18 Apr 2016

sent an e-mail about a couple of questions the response was very prompt with the answers and pointing me in the right direction
ROBIN

Added on: 04 Apr 2016

Have used US car hire many times for car hire & park tickets always received fantastic prices and customer service, always helpful with any changes or cancellations. I have recommended their services many times to friends & family. Thanks uscarhire for you fantastic service !!
Michelle Silcock

Added on: 03 Apr 2016

Perfect car hire at Washington Dulles. Everything needed was sorted when I booked.
robert anderson

Added on: 27 Mar 2016

Perfect and immediate assistance, thank you!
Vittorio Casolo

Added on: 22 Mar 2016

Excellent service which is second to none. They are the best company to go with with any bookings especially in the US.
Kiron

Added on: 16 Mar 2016

Excellent service by US Car Hire, once again. Very swift response to queries and resolution of issues. Another very satisfied customer.
David Gordon Smith

Added on: 10 Mar 2016

There were IT problems on your website when l made my booking but your staff, Carolyn, did a wonderful job of promptly emailing me to assure me things were in hand. Very good service
gerry cummings

Added on: 02 Mar 2016

We had been recommended US Car Hire by a friend and we found the website easy to use and the process straight forward. Their staff have also been very supportive in helping to resolve an issue we had with Alamo. We would not hesitate to use them again.
Alan Jones

Added on: 26 Feb 2016

Excellent prompt service from both the UK & US team. We have been a customer for an number of years & will continue to be so.
Linda B

Added on: 19 Feb 2016

We have used US Car hire for the past 6+ years and never had an issue with them. Any changes we have asked for have been accommodated without question.

We would highly recommend this company for car hire.

Thank you

US Car hire team
Stuart Gardiner

Added on: 15 Feb 2016

Well once again absolutely first class service,, from the time my wife spoke to Roulla, regarding our car rental, due to long length of rental, could not fault in any way the the expert service and advise service we received absolutely first class. Also when arriving into Orlando once again found representative we saw when collecting our car our was hassle free,we were not asked or pushed to by extra insurance etc. We are just waiting for return flight dates to be published for this years 2016/2017 long trip, and will definitely be using US CAR Hire. Thank you once again for a super trouble free US Car Hire experience.
Geoff & Michelle Snook
Geoffrey David Snook

Added on: 12 Feb 2016

Book every year for 6 weeks.amazing service every time. Had car broken in to and Alamo were amazing, replaced the car no fuss, extremely quickly.
Jules

Added on: 10 Feb 2016

Fantastic service had gold inclusive and would recommend to all my friends
Sue

Added on: 06 Feb 2016

Very impressive customer service.
Darren White

Added on: 02 Feb 2016

Very good like always, you should make a program for loyal clients like me
Jose A Molina

Added on: 02 Feb 2016

Every year we rent cars at uscarhire. Every year the service is more than excellent. When you have a question, within hours it will be solved.

So, don‚t hesitate! Uscarhire is number 1.
Koos Tinga

Added on: 18 Jan 2016

Every year we rent cars at uscarhire. Every year the service is more than excellent. When you have a question, within hours it will be solved.

So, don‚t hesitate! Uscarhire is number 1.
Koos Tinga

Added on: 18 Jan 2016

Dear USCarHire
Fantastic service picked up a GMC Yukon SLT fully loaded (FRAR) with SatNav etc. Great drive and completely hassle free.
Thank you.
Nazirali Rajvani

Added on: 31 Dec 2015

Thank you so much for your rapid response to my last minute requested changes. Due to the quality of service your team always provides there is no need for any customer to consider other car rental providers in the US.

Thanks once again.
david Baker

Added on: 31 Dec 2015

Excellent service by John & Roger

Turned up at the Alamo kiosk Everything went smoothly & within 5mins we were on our way
Carol Rees

Added on: 26 Dec 2015

Excellent service!!!
Juan Carlo Jacobo Ortega

Added on: 24 Dec 2015

Prompt reply to my querey, US Car Hire always so very helpful.
Eddie Haworth

Added on: 21 Dec 2015

Prompt reply to my querey, US Car Hire always so very helpful.
Eddie Haworth

Added on: 21 Dec 2015

Just booked a 2 weeks car rental in Orlando/Tampa area.

US Car Hire provided excellent rates, service and follow up with additional requests and queries.

Thank you for a fantastic start.


Atilla Kaplan

Added on: 09 Dec 2015

Thank you for all your help, and the pre warnings of the tricks Alamo may try. You were right , they did try to charge me twice for the second driver, but I stood my ground and refused. Thank you , you saved me $98. Apart from that they were really quite good. I used the kiosk (Orlando International ) for check in. Much quicker.. I will certainly be using you again
Lesley Seymour

Added on: 04 Dec 2015

Good service, even when I made a mess of my booking, they sorted it out quickly.
Andrena Crawford

Added on: 04 Dec 2015

Excelente. El unico detalle fue q el empleado me indico un costo d gasolina y cuando entregue el vehiculo me facturaron el doble. De lo demas todo muyy buen
Remmi Dominguez

Added on: 15 Nov 2015

I have been going to Florida for 25 years, and this is the first time I have used US Car Hire.

I have just asked them to upgrade my car 6 weeks before my holiday and it was done within 5 minutes. An excellent hassle free prompt and efficient service. All done by email.
Gordon Thomson

Added on: 12 Nov 2015

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