Florida Car Hire, California Car Hire and all US Car Hire

iTunes Store    Play Store    Apple Watch app

Feedback from some of our existing car hire customers - Page 17

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

I haven‚t even been on my hols yet but feel compelled to do a write up on your service.

Absolutely astounded at your customer service, its second to none, I have to say organising a trip to Orlando is stressful but I had no worries with your services, because I know if I did have a problem it is dealt with straight away.

Thanks so much to the team that work very hard to put our minds at rest.
Marc Williams
Added on: 29 Apr 2009
THANK YOU FOR YOUR PATIENT ASSISTANCE
SYD BROWN
Added on: 28 Apr 2009
The service for carhire with this company is fantastic! We would never use anybody else (we visit Florida 3-4 times per year) even if they were more expensive, which they are not!
We sing your praises to anybody who will listen!
Pamela Powell
Added on: 23 Apr 2009
Excellent; Excellent & Excellent:

Excellent and fast processing of car hire order with vouchers immediately available.
Excellent Customer Services, Roger not only goes the extra mile for the client he "runs a marathon for them"
Excellent pricing; this is very important but the first two parts of the service are the most important.

I recommend this car hire company to everyone.

Richard W Mulholland
Richard Mulholland
Added on: 23 Apr 2009
Excellent, prompt response to all requests.
Roy Butler
Added on: 21 Apr 2009
Great site, excellent rates and an extremely professional service. Very prompt answer to questions raised. Will use again and recommend to family and friends. First class. Thanks
William J Edwards
Added on: 21 Apr 2009
Once again, a prompt reply and so so helpful, thanks
N Gubbins
Added on: 20 Apr 2009
Hi, Thanks for the fast response to my questions. I am impressed.
Cheryl Price
Added on: 19 Apr 2009
Fantastic service very prompt and helpful.
lynne mcdowall
Added on: 18 Apr 2009
I must compliment your Company, with reference to emails some companies take forever. I can now say that after recieving the email I will shortly be booking the car required.
Michael Severn
Added on: 16 Apr 2009
Very helpful, quick and efficient service, thanks
Noel G
Added on: 16 Apr 2009
Very Very good service, each email i sent regarding booking, change of vehicle, and questions in general were dealt with immediately. I would highly recommend this company for car hire and theme park tickets, for service and cheapest prices on the net. Thanks again!
David O‚Malley
Added on: 14 Apr 2009
Fantastic site it does what it says on the web site. No hidden charges or false promises. Roger and his team have amended many bookings for me without any problems and always without charge, the service is 200% the cars are great I will never use another company for car hire in the U.S. I have and will always recommend US car hire to anyone who wants to hire a car. Thanks again Roger and the team cant wait for our holiday in September 2009. The dollar maybe weak but I know that the car hire is reliable as always.
Craig Barlow
Added on: 13 Apr 2009
Have used them several times now and bookings have always gone smoothly. I am very impressed by their customer service - they are extremely prompt in responding to emails/enquiries - I would definitely recommend them to others and will be using them for any future hire car requirements.
Sara Hughes
Added on: 12 Apr 2009
Have been using US Car Hire for a few years now. Cannot fault the service in any way. Quick, efficient, friendly, helpful and honest. Always just an email away (regardless of the time of day!). Thank you and we will keep coming back.
Debbie Bray
Added on: 02 Apr 2009
Happy with the service, is quite simply an understatement!! and i have not even been on holiday yet, but the level of service and help i have had from Roger & co has been perfect. thank you
Moira Pulford
Added on: 30 Mar 2009
Excellent service very quick response to questions will definately use them again. Will recommend them whole heartedly.
Jeannette Joiner
Added on: 28 Mar 2009
I WOULD LIKE TO SAY THANKS FOR THE OUTSTANDING SERVICE WE HAVE RECEIVED OVER THE YEARS, AND U ALWAYS GIVE US A QUICK RESPONSE ROGER,WE ARE GOING AWAY IN JUNE 09, AND WE WILL BE COMING BACK TO YOU FOR DEFINATE, U ARE A CREDIT TO THE INTERNET, CHEERS DEBBIE FROM EASTBOURNE
DEB SAUNDERS
Added on: 28 Mar 2009
Thankyou very much for changing our booking after our flight was cancelled. You changed the arrival airport and arrival times for us all within 3 hours of contacting you. That is fantastic service. A+++++++++
mark purvis
Added on: 26 Mar 2009
I have been impressed by your rapid response to my query with regard to the full extent of insurance cover provided for car hire in Florida.
Keith Edmondson
Added on: 26 Mar 2009
Many thanks for all your help in altering our hire car, you were fast and efficient, definately will be using your services again.
Colin Renwick
Added on: 26 Mar 2009
I would like to thank you for your prompt service after my father was dianosed with lung cancer. It was only 9 days prior to departure and e-mails were answered and returned quickly and a full refund was given. The level of service was amazing and i can not thank you enough. I will recommend you to my friends and use you in the future.
Phillip Paddock
Added on: 25 Mar 2009
We have been using uscarhire for a few years now and are very happy with the service and cars which have been provided to us. Will certainly be recommending your Car Hire company to my friends.
Lesley Becker
Added on: 25 Mar 2009
Hi, just back from Los Angeles/Las Vegas, Dollar rent a car - superb and the GPS was a godsend! All at a competetive price. Thank you for everything. Will certainly recommend your site to friends/family.
Mary & David Cooper
Added on: 25 Mar 2009
Have just returned from Florida. Delighted with service from Budget, so easy. Asked for a free upgrade and got a BIG Mercury with 4.6L V8. GREAT FUN!!!
Richard Bastin
Added on: 25 Mar 2009
We have just returned from our holiday in Florida,the car was perfect. Our flights were delayed and we arrived late at night, very tired but we put in home on your sat nav and it took us right to the front door,it was an absolute godsend. Thank you so much, we will definately use you again.
Martin Johnson
Added on: 23 Mar 2009
I would recommend US Car Hire to everyone. The pick up and drop off of our car could not have been easier and the customer service with your company was exceptional as well. Thank you we will be using you again for our next vacation.
Wendy
Added on: 20 Mar 2009
Excellent service. Hired a car via us carhire hire with Alamo over the 2 week xmas 2009 holidays, with competitive rates and good, hassle free service. I‚ve already recommended your car hire services to colleagues, and one of them has now booked through you for the easter holidays.
Amar Mandal
Added on: 11 Jan 2009
We thought the service , price and car we got in florida was excellent. We have recommended you to all our friends and acquaintances travelling to florida.
Fiona Mc Geady
Added on: 22 Nov 2008
Great service, will contact you for futures hires, no doubt about that.
Raymi Mejia
Added on: 05 Oct 2008

Send Us Your Comments