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Feedback from some of our existing car hire customers - Page 17

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

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I must compliment your Company, with reference to emails some companies take forever. I can now say that after recieving the email I will shortly be booking the car required.
Michael Severn
Added on: 16 Apr 2009
Very helpful, quick and efficient service, thanks
Noel G
Added on: 16 Apr 2009
Very Very good service, each email i sent regarding booking, change of vehicle, and questions in general were dealt with immediately. I would highly recommend this company for car hire and theme park tickets, for service and cheapest prices on the net. Thanks again!
David O‚Malley
Added on: 14 Apr 2009
Fantastic site it does what it says on the web site. No hidden charges or false promises. Roger and his team have amended many bookings for me without any problems and always without charge, the service is 200% the cars are great I will never use another company for car hire in the U.S. I have and will always recommend US car hire to anyone who wants to hire a car. Thanks again Roger and the team cant wait for our holiday in September 2009. The dollar maybe weak but I know that the car hire is reliable as always.
Craig Barlow
Added on: 13 Apr 2009
Have used them several times now and bookings have always gone smoothly. I am very impressed by their customer service - they are extremely prompt in responding to emails/enquiries - I would definitely recommend them to others and will be using them for any future hire car requirements.
Sara Hughes
Added on: 12 Apr 2009
Have been using US Car Hire for a few years now. Cannot fault the service in any way. Quick, efficient, friendly, helpful and honest. Always just an email away (regardless of the time of day!). Thank you and we will keep coming back.
Debbie Bray
Added on: 02 Apr 2009
Happy with the service, is quite simply an understatement!! and i have not even been on holiday yet, but the level of service and help i have had from Roger & co has been perfect. thank you
Moira Pulford
Added on: 30 Mar 2009
Excellent service very quick response to questions will definately use them again. Will recommend them whole heartedly.
Jeannette Joiner
Added on: 28 Mar 2009
I WOULD LIKE TO SAY THANKS FOR THE OUTSTANDING SERVICE WE HAVE RECEIVED OVER THE YEARS, AND U ALWAYS GIVE US A QUICK RESPONSE ROGER,WE ARE GOING AWAY IN JUNE 09, AND WE WILL BE COMING BACK TO YOU FOR DEFINATE, U ARE A CREDIT TO THE INTERNET, CHEERS DEBBIE FROM EASTBOURNE
DEB SAUNDERS
Added on: 28 Mar 2009
Thankyou very much for changing our booking after our flight was cancelled. You changed the arrival airport and arrival times for us all within 3 hours of contacting you. That is fantastic service. A+++++++++
mark purvis
Added on: 26 Mar 2009
I have been impressed by your rapid response to my query with regard to the full extent of insurance cover provided for car hire in Florida.
Keith Edmondson
Added on: 26 Mar 2009
Many thanks for all your help in altering our hire car, you were fast and efficient, definately will be using your services again.
Colin Renwick
Added on: 26 Mar 2009
I would like to thank you for your prompt service after my father was dianosed with lung cancer. It was only 9 days prior to departure and e-mails were answered and returned quickly and a full refund was given. The level of service was amazing and i can not thank you enough. I will recommend you to my friends and use you in the future.
Phillip Paddock
Added on: 25 Mar 2009
We have been using uscarhire for a few years now and are very happy with the service and cars which have been provided to us. Will certainly be recommending your Car Hire company to my friends.
Lesley Becker
Added on: 25 Mar 2009
Hi, just back from Los Angeles/Las Vegas, Dollar rent a car - superb and the GPS was a godsend! All at a competetive price. Thank you for everything. Will certainly recommend your site to friends/family.
Mary & David Cooper
Added on: 25 Mar 2009
Have just returned from Florida. Delighted with service from Budget, so easy. Asked for a free upgrade and got a BIG Mercury with 4.6L V8. GREAT FUN!!!
Richard Bastin
Added on: 25 Mar 2009
We have just returned from our holiday in Florida,the car was perfect. Our flights were delayed and we arrived late at night, very tired but we put in home on your sat nav and it took us right to the front door,it was an absolute godsend. Thank you so much, we will definately use you again.
Martin Johnson
Added on: 23 Mar 2009
I would recommend US Car Hire to everyone. The pick up and drop off of our car could not have been easier and the customer service with your company was exceptional as well. Thank you we will be using you again for our next vacation.
Wendy
Added on: 20 Mar 2009
Excellent service. Hired a car via us carhire hire with Alamo over the 2 week xmas 2009 holidays, with competitive rates and good, hassle free service. I‚ve already recommended your car hire services to colleagues, and one of them has now booked through you for the easter holidays.
Amar Mandal
Added on: 11 Jan 2009
We thought the service , price and car we got in florida was excellent. We have recommended you to all our friends and acquaintances travelling to florida.
Fiona Mc Geady
Added on: 22 Nov 2008
Great service, will contact you for futures hires, no doubt about that.
Raymi Mejia
Added on: 05 Oct 2008
Great service and very good communication, I have booked again for next November. Dont book anywhere else they are the cheapest and most efficient with a superb web site.
John Charlton
Added on: 09 Mar 2008
Just to say thanks. Everything went smoothly and the car was exactly as advertised on your site. I'll pass on your web address to any friends who are travelling to the states.
Tom Duke
Having now returned from our holiday in US and taken up your car hire for the above dates, I would just like to congratulate you on your no fuss hire. No hard sell on taxes, no hard sell on upgrades - you did exactly what it says on the can!
Heather Seager
I‚ll have no hesitation in recommending you to any friends/family that are travelling to Florida in the future. Thanks again.
D Craig
you are the best priced bunch on the net - well done!!
L Mapals
I was in Florida in April and used your rental with Dollar. Have to say that we were very pleased and found everything absolutely trouble free
N Hand
We will DEFINATELY be using you guys in the future!
P Mapals
I have just booked a car for the final 3 days of my stay here in the States . I would like to thank you for an excellent service throughout, definately good value and user friendly method of booking...I got to know the staff at Dollar very well, always helpful and friendly. I hope to do business with you again in the near future.
D Anderson
Many thanks for the swift voucher response it was much appreciated.
P Boyle

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