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US Car Hire

For all your Florida car hire, California car hire, rest of US car hire and car rental in the rest of the world. Hassle free car rental at competitive rates.


Feedback from some of our existing car hire customers - Page 12

Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.

Testimonial



‚I have visited Florida many times over last 17 years and have fairly consistently used US Car Hire to provide my cars. Not only is their pricing competitive, but their service and quick response to queries, has always left me feeling relaxed and confident that what I am signing up to is what I will get. Well done to the team at US Car Hire for maintaining this consistency of service‚.
gordon bell

Added on: 06 Sep 2017

Very quick answer to my question.

Sensible response,with clear explanation.

Very impressed.
Brian Rogers

Added on: 03 Sep 2017

Great Service...Quick to answer email queries and easy to add an extra day on before arrival. Picked up the Ford Mustang no issues, just be wary of luggage as only 2 medium sized cases will fit in the boot. After the first night the back window didn‚t close properly so just took back the next day and Alamo replaced it without any questions. Used before and will definitely use again for the next trip!
Adam

Added on: 01 Sep 2017

Great Service...Quick to answer email queries and easy to add an extra day on before arrival. Picked up the Ford Mustang no issues, just be wary of luggage as only 2 medium sized cases will fit in the boot. After the first night the back window didn‚t close properly so just took back the next day and Alamo replaced it without any questions. Used before and will definitely use again for the next trip!
Adam

Added on: 01 Sep 2017

Great Service...Quick to answer email queries and easy to add an extra day on before arrival. Picked up the Ford Mustang no issues, just be wary of luggage as only 2 medium sized cases will fit in the boot. After the first night the back window didn‚t close properly so just took back the next day and Alamo replaced it without any questions. Used before and will definitely use again for the next trip!
Adam

Added on: 01 Sep 2017

Thak you

You have a quick sevice and help me with my reservation
Maria

Added on: 30 Aug 2017

I am impressed about the short reaction time on my mails.

Well done!



I am glad to having booked all my car rentals of my US trip at uscarhire.



Thank you again for that great customer service!



Kind Regards

Dieter Popp
Dieter Popp

Added on: 23 Aug 2017

I have booked many rental cars now, I think about 13 & we have never had any problems. This is an excellent service & the addition of the extra Insurance has saved us a lot over time & we don‚t have to worry about not being covered. If you have a query or want to ask questions, you get a reply within a very short time. No complaints & I dont think you can go wrong with this company.
Denise

Added on: 21 Aug 2017

I Have booked with USCarhire 3 Times in orlando and cannot fault the service received or the fast response from my request via email. The cars supplied are faultless and on our last visit we got an instant free upgrade. .pickup and drop off so easy I recommend Gold inclusive worry free. I highly recommend USCarhire. Big Thanks.

John Blears.
John Blears

Added on: 20 Aug 2017

My husband and I had booked a car for a road trip in the northwest USA, but then had to cancel it less than 24 hours before when my mother-in-law had to go into hospital for a serious operation. Carolyn at US Car Hire was so helpful in sorting it out for us, getting us most of the money refunded. And when we were able to rebook a car (for a shorter period), she even got us a refund of the cancellation fee. She always responded very quickly to our queries and couldn‚t have been more helpful or pleasant. We were both very impressed with US Car Hire‚s rates and policies, and particularly with the excellent customer service.
Amanda Heath

Added on: 18 Aug 2017

I have used US Car Hire for many years for car hire in Florida. I have always received first class service and, most important, never had any difficulties at all when picking up the vehicle,
Lawrence Nippers

Added on: 03 Aug 2017

Just to say thank you for your speedy response in replying to my question. ??
Pat

Added on: 02 Aug 2017

Thank you for your very efficient & friendly service. I have referred your site to my brother who has also just make a reservation for Orlando. The website is excellent.
Caroline Dempsey

Added on: 28 Jul 2017

Thank you for your very efficient & friendly service. I have referred your site to my brother who has also just make a reservation for Orlando. The website is excellent.
Caroline Dempsey

Added on: 28 Jul 2017

Made quite a few cancellations and amendments to booking so appreciate its free. Staff are extremely helpful. I have booked via uscarhire several times. The only time I didn‚t I had loads of problems so won‚t make that mistake again!
Jan

Added on: 27 Jul 2017

Excellent pre-sales customer service from Carolyn. Will reserve my car for sure.
Roberto

Added on: 25 Jul 2017

Excellent pre-sales customer service from Carolyn. Will reserve my car for sure.
Roberto

Added on: 25 Jul 2017

Have used uscarhire many times & would highly recommend them. This time,I wanted to change car before making full payment & nothing was a problem for their customer service team. Dealt with very quickly & with friendly efficiency.Thank you.
Dave Stewart

Added on: 17 Jul 2017

Great service and price. Also great personal service and help from Carolyn parry!!!
Martyn

Added on: 15 Jul 2017

I‚ve been a happy, regular customer for more than 10 years and my dealings with Carolyn today reinforce once again that any problems can be solved quickly and with a customer is always right attitude!
Anthony

Added on: 13 Jul 2017

Thank you for the quick response to my query, customer service is second to none and the information regarding my rental is very good and easy to understand ,I will certainly recommend USCar Hire to friends & family
Frances

Added on: 06 Jul 2017

Hi, I made a reservation in march for a car to be used in july ,but due to circumstances my flight has been changed.

From day one, I had excellent communication through email. Very responsive. They service was excellent. Thank you...
Jurella Francisco

Added on: 29 Jun 2017

I needed to change our car rental prior to travel and Carolyn was a star - she replied to my queries in a prompt, clear and helpful manner - really a great example of excellent customer service. Thank you - this is why I come back to US Car Hire year after year.
Ian Linnett

Added on: 20 Jun 2017

thank you again for the fantastic service, i had to amend a booking after full payment and this was done with expertise, i will be recommending to family and friends.
joseph doyle

Added on: 13 Jun 2017

Very Quick response to questions about rental??
Anders

Added on: 10 Jun 2017

A big thank you to Carolyn Parry for all the help and guidance in making a multiple car booking. It was great that she owned the query from the beginning rather than other companies where any number of different agents become involved.

Have used USCarHire number of times in the past and always had great service.
DAVID HEIMERS

Added on: 01 Jun 2017

Great service today from Carolyn sorted my query out in less than 5 minutes this is the reason we continue to use US Car Hire
Graham Chafer

Added on: 24 May 2017

I‚ve used US Car Hire many times in the past and normally without any issues. However, due to a complete mess caused by my airline and changes in flight dates and then back to the original, this meant numerous emails to US Car Hire to rectify matters. I just want to say, before we fly out, that US Car Hire, and in particular Carolyn, have been superb throughout. Nothing has been to much trouble to sort and Carolyn has been a credit to the company. Thank you for all your help.
Martyn Jones

Added on: 24 May 2017

Many thanks to Carolyn Parry for the help. Really appreciate that. Her response was fast.
Angeline Neo

Added on: 24 May 2017

Very good service from uscarhire, and kiosk easy to use, choice of cars in garage
Shaun Corten

Added on: 22 May 2017

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