What Do Our Customers Say?

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 10 May 2014

Customer rating:


Overall very good .but on arrival not much choice of cars. Two full size to choose from but staff on desk were helpful and pleasant.no hard sell to take things you don,t really need

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 10 May 2014

Customer rating:


I had problems to get the car. The staff said me I had to do the upgrade. I didn't want the upgrade and the staff said me was impossible get the car I did the reservation. I had to discuss with him so he asked for anothe guy talk with me and with the another guy I hadn't problem to get the car.

Economy 2 Door (ECAR)

Orlando - Walt Disney Car Care Center on 10 May 2014

Customer rating:


Everything ok with the rental. Just as advertised in your webpage. I received a diferent type of car, a bigger one but it was ok for me. Thanks a lot.

Fullsize 4 Door (FDAR)

Boston Downtown (BOS) on 10 May 2014

Customer rating:


All acceptable.

Standard Convertible (STAR)

Miami International Airport (MIA) on 09 May 2014

Customer rating:


The work of UsCarHire was great! But the vehicle came very dirty, expect better care about it. Another detail is that I signed up to use the kiosks, but when I got in front of computer an attendant informed me it would not work, I insisted and got the contract to do the printing kiosk in perfectly. She was trying to put me in line to offer me that pile of crap that offer the-counter. Is a warning to people who make their reservations insist on using the kiosk since it is fast and easy to use it! USCarHire thank you!

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 09 May 2014

Customer rating:


Brilliant service as always and a troublefree process. By checking first on-line via reservations@goalamo.com this enabled us to go straight to the car park and select our car...without even needing to go to the kiosk...let alone the dreaded car hire desk!! So much more convenient and no queues.

Intermediate SUV (IFAR)

Sanford International Airport on 09 May 2014

Customer rating:


We were delayed by over 8 hours leaving Manchester and it was around midnight when we arrived at the Alamo desk. The agent knew we had had a long day and processed our paperwork quickly and passed us on to another guy who took is to the car lot. He asked which car I would like and recommended a Dodge Journey as it had low mileage. I think he may have even given us a full size SUV when we had booked an intermediate SUV. He then helped me load our bags into the car. The car had just over 3,000 miles on the clock and proved to be an excellent choice for the 2 weeks we had it. Overall our experience with Alamo was nothing less than excellent and both guys, despite having to work late due to our delay were brilliant. 10/10 for Alamo and I'm please that I have booked with US Car Hire & Alamo for my trip in November. Ala

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 09 May 2014

Customer rating:


Our experience if using your company is highly positive. It was very straight forward collecting our car I particularly liked the fact we could choose from the cars in the garage. The drop off was also smooth and well organised. I would not hesitate to book with you again. The only negative we found was with using the machines to access our hire agreement. We had to put in all the info that we had already done online. Surely the computer could call up all of this info from a booking reference. We debated if it would have Infact been quicker to queue and have assistance.

Mini Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 09 May 2014

Customer rating:


Everything went according to plan! The reservation was completed swiftly and the rental itself was hassle free and if good quality.

Standard 4 Door (SDAR)

San Francisco International Airport (SFO) on 08 May 2014

Customer rating:


Perfect service! I love this site for car rentals! Thank you for your business!

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 08 May 2014

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 08 May 2014

Customer rating:


I could not get the escalade cause I was my drop off was in MIA

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 08 May 2014

Customer rating:


It is the fast track option that keeps us using your car hire service and having a 'choice' of vehicle on arrival. Very fast efficient service too which is great after a long flight.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 08 May 2014

Customer rating:


Always prompt service, we use the self service unit to avoid cues, we are holiday home owners of 3 properties in the Orlando area and always recommend your service to our guests. Left back the larger vehicle to get another for the rest of our stay, again superb service.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 08 May 2014

Customer rating:


After a long flight from the uk you do not need staff trying to sell you an upgrade. I only want what I have booked