What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

San Francisco - Union Square on 27 Jun 2015

Customer rating:


Exemplary as always. Simply wouldn't go anywhere else. I've used you for bookings N,S,E&W on many occasions. Simply the best.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 26 Jun 2015

Customer rating:


As always, I rent my vehicles through US CAR HIRE when I go to Orlando (once a year). Good an reliable service! Thanks.

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 26 Jun 2015

Customer rating:


The service was pretty good, the only problem was that the car seemed to have not been cleaned. I mentioned this to the staff when I returned the car and they were very apologetic and gave me a voucher to use towards a future rental which I was very pleasantly surprises at and very grateful for.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 26 Jun 2015

Customer rating:


Brilliant experience. The staff were so helpful and efficient, there was no waiting around. The car was just right for our holiday. We will definitely use this company again.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 26 Jun 2015

Customer rating:


The car that I rented for 10 days was perfect. The service was excellent and also the car was in a perfect condition. I had no problems with the car. So excellent service!

Economy 4 Door

Alicante Airport (ALC) on 26 Jun 2015

Customer rating:


Hi yet again I was overcharged at the airport despite confirmation that there was nothing to pay at airport , apart from fuel ,I was charged 232.04 euros which I would like refunded apart from fuel . I'm especting a refund for that as well as I only used less than half a tank would appreciate you looking into this and getting back to me soon Thanks Ken

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


Good experience and happy with car. Would prefer if someone closer to cars when sent to select. A number of the cars had no keys but looked like they were available to select.

Fullsize 2 Door (FCAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


The process was very easy, and everything went very smoothly. I would definitely look to book with US car hire in the future.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


All very smooth on pick up and drop off. No hidden extras, great car

7 Seater Passenger Van (MVAR)

Newark - Liberty International Airport (New Jersey) (EWR) on 25 Jun 2015

Customer rating:


Nothing was explained about the car when we collected from the valet. They also initially tried to put us in a smaller car that we have order as there were only 6 of us. We did mentioned that we were collecting a 7th person and then had to wait whilst the car was collected and delivered to us. We were not given an overview of the controls or how anything in the vehicle worked, electronic sliding doors etc.. Appreciate that certain things are standard in all cars but control panels do differ. We never did work out how to use the Cruise Control!!! We were not even walked around the car to see if there was any damage so took photos before we moved off just in case.

Luxury 4 Door (LDAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


Very easy to book and used the automatic ticket desks to pick up the car. We also received assistance from a staff member on how to progress through the automated menu. We even had a choice of 4 different cars when we went to collect the keys. Overall very impressed by the service.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


This is the second time we have used U.S. car hire.. Such an easy process to go through when reached the U.S. An prices were excellent

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


Excellent service, will use again.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


My car experience was very good other than the fact that the gentleman on the desk kept trying to sell me additional protection roadside assistance and trying to get me to upgrade vehicle even though I kept insisting that I required nothing else.

Fullsize 2 Door (FCAR)

Houston - George Bush Intercontinental Airport (IAH) on 24 Jun 2015

Customer rating:


Excellent!!! Had a great CAR, FORD EDGE??????