What Do Our Customers Say?

12 / 15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 04 Sep 2012

Customer rating:


Todo acorde a lo que habiamos solicitado, siempre recibimos respuesta rapida, ejemplo cuando solicitamos incluir el gps. La parte de devolver el carro estuvo muuy bien, todo bien coordinado con maleteros disponibles que te llevan el equipaje hasta la linea aerea.

Intermediate SUV (IFAR)

Baltimore International Airport (BWI) on 03 Sep 2012

Customer rating:


Smooth as always

Intermediate 4 Door (IDAR)

Tampa Airport (TPA) on 03 Sep 2012

Customer rating:


I have used this site for several years when travelling to Florida. Reserving a car is easy and the voucher always appears promptly. When we arrived at the Alamo desk we were thanked for having used them several times in the past(a first I must admit). We were told they would give us an upgrade as appreciation and we were allocated a Ford Taurus with only a few hundred miles on the clock. As it was quiet a member of staff said they would bring the car round to the exit for us. A lovely car to drive with a smooth comfortable ride.

Economy 2 Door (ECAR)

Los Angeles International Airport (LAX) on 02 Sep 2012

Customer rating:


Good experience. Everything was very accurate.

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 02 Sep 2012

Customer rating:


Car hire was great, pre registering with Alamo was beneficial, we went straight to the kiosk and within five minutes were off to pick up the car.

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 02 Sep 2012

Customer rating:


I preregisteted before leaving for my holiday but the machines at Orlando international airport were not working and the man at the desk insisted on trying to upgrade me and looked down on me when I stated I was the main driver if I wanted an upgrade I would have done this before I left for my holiday I do not like being pushed to upgrade when I have spent what I want on my car hire

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 02 Sep 2012

Customer rating:


From choosing the vehicle we required the level of service received from yourselves was excellent, the car rental desk was easy to find in Orlando International Airport and the vehicles were just across the road from there and within 10 minutes we were on our way to our villa. The vehicle had been fully valeted and was spotlessly clean. We will certainly be using you for our next trip without a doubt.

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 02 Sep 2012

Customer rating:


Easy to use pick up and drop off. Friendly staff. Couple of initial blips, but then everything else was okay. No info given about fuel. British website advertises all cars as diesel, and if I hadn't gone into the garage to purchase other stuff, I would have filled up with diesel at the pump, which is a completely different fuel in America. The petrol cap does give a number,the garage explained, but none of the pumps had this so just use the next grade up. Although I selected the silver option, which says pick up and return full, the cashier at Alamo would not let me do that and insisted I return the car empty, and charged $85 to my credit card for the fuel, which I only found out about when I asked! Also, website tells you to input drivers licence numbers for quick pickup using the kiosks. This does not work with British driving licences though. Car was lovely and clean and plenty luggage space for 5 adults and 2 large children. Went with 6 good sized cases came back with 7. Bit of a squash on way back to the airport, but manageable for 1 hour drive. Would definitely use Alamo again.

Premium 4 Door (PDAR)

Miami International Airport (MIA) on 02 Sep 2012

Customer rating:


everything was great!

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 02 Sep 2012

Customer rating:


Had a good selection of vehicles to choose from. Was disappointed with being unable to contact Alamo using the telephone numbers provided which were all discontinued, because our car had a broken ariel, so could not listen to the radio through out the holiday

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 02 Sep 2012

Customer rating:


The whole experience was excellent. I would like to comment that I had only two car models to choose from, but I was pleased with the model chosen.

Standard SUV (SFAR)

Fort Lauderdale International Airport (FLL) on 02 Sep 2012

Customer rating:


car was ok. fed up with your rental desk trying to upsell every time.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 01 Sep 2012

Customer rating:


Was unable to use the kiosk system on arrival, but as there was only one person in the queue at the desk, this was not an issue. No attempt was made to persuade me to upgrade. Extremely pleasant agent was quick and efficient and we were quickly on our way.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 01 Sep 2012

Customer rating:


Found advertised kiosk machines at Orlando were switched off, still don't know if they were useable with National as well as Alamo, as queuing for a human was only service available. Car supplied had a manual key with no lock buttons. I asked for another key and was told it was unavailable. Locking all doors on the car was awkward.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 01 Sep 2012

Customer rating:


Excellent hassle free car rental