What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Apr 2014

Customer rating:


although I registered all details online beforehand. had to use the main desk as the self service kiosk would not accept my American Express card. had to endure the usual attempts to sell me additional services, which I did not require. It gets a bit irritating after a while. I pity people who don't travel often and are easy targets for the car hire agents.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 19 Apr 2014

Customer rating:


We had great help and were driving off in our minibus a short time after claiming our baggage. The quick system on line is definately worth doing. The minibus was excellent and there was a quick turnaround when we dropped it off at the airport. Will definately recommend you.

7 Seater Passenger Van (MVAR)

Philadelphia Airport (PHL) on 19 Apr 2014

Customer rating:


All staff were really friendly and helpful. Lady bus driver helped to load the bags on at the terminal without it appearing to be a hassle, staff at rental office were efficient. All went very smooth without issue. Will be using for my next trip there

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Apr 2014

Customer rating:


Overall positive experience, only issue is there is no direct dial-in from the US. The numbers on the site are for the UK only and do not go through. I prefer to be able to speak with someone live when I have a questions versus sending an email and waiting overnight for a response.

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 19 Apr 2014

Customer rating:


Lack of choice at the airport. Could do with more choice. Very long line for Alamo but we did manage to use the automated check in

Compact 2 Door (CCAR)

Miami - South Miami Beach on 19 Apr 2014

Customer rating:


USACar Hire makes the whole car rental proces al lot easier, thanks.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


The car we received had not been properly valeted and as such had a smell of dog/something animal like about it. Q. Why did we accept it? Answer: It was the only car in the row that was truely fullsize and we'd left the garage before we really noticed it. An additional problem was the method of locking the car. Only the drivers door would lock with the key. Inorder to lock all doors I had to click an internal button on the door and shut the driver's door thus locking all the doors. Again we didn't notice this until we came to lock the car at our accommodation. I think most people would agree that a lock out situation could have easily happened. I've driven a lot of rental vehicles and have never had to resort to such a method. They're usually central locking either on the key or clicker. Then to top it off we made the mistake of returning the vehicle a few minutes late only to be automatically charged for an extra hour. I guess it 's a case of buyer (renter) beware.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


The vehicle was excellent and the service prompt and efficient. I have used US Car Hire previously and will certainly do so again. I will also recommend you without reservation.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


Great service and real value for money, faultless

Compact 2 Door (CCAR)

Sanford International Airport (SFB) on 18 Apr 2014

Customer rating:


There were no compact cars available so we were given a mid size at no cost.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


Amazing experience

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


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Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


Everything was great. Helpfull and great service

Standard Convertible (STAR)

Orlando International Airport (MCO) on 18 Apr 2014

Customer rating:


Fantastic service, perfect car and great value!

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 18 Apr 2014

Customer rating:


The mini-van was ok. However the rental via Alamo kiosk did not go smooth. At the end of the transaction the system bumped me out. I had to go to Customer service for help.