Standard SUV (SFAR)
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Standard SUV (SFAR)
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Intermediate SUV (IFAR)
Orlando International Airport (MCO) on 29 Oct 2013
Customer rating: 
Customer name: Name withheld by request
Vehicle supplied: Suzuke Grand Vitara
The car hire experience went smoothly however Alamo staff stated that there was no option to return the vehicle with a full tank of fuel and their choice of vehicles was poor. I ordered an intermediate SUV. The sales staff tried to get me to upgrade to a BMW X3. This was declined. the only choice of vehicles was a Suzuki Grand Vitara or a Mini van. I have been using Alamo for 20 years and this was the worst selection I have ever had.US Carhire system is good, Alamo are now disappointing.
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7 Seater Fullsize SUV (FFAR)
San Francisco International Airport (SFO) on 28 Oct 2013
Customer rating:
Customer name: Name withheld by request
Vehicle supplied: Chevrolet Tahoe
I was a little disappointed to not get to choose the car, as is standard for Alamo at major locations; we were assigned the keys. That said, there wasn't a lot of stock around that I could see (I don't imagine 7-seat SUVs are heavily stocked at SFO, unlike our dropoff location of DEN), and the assigned car was great: spacious, comfortable, and good to drive, with leather (or similar), a rear DVD/TV for the kids, and a beautiful gleaming black paintjob. Pickup and dropoff were quick and painless. Additional charges at time of rental (two child seats, one-way fee, and attendant taxes) were all as advised in advance.
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Fullsize 4 Door (FDAR)
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Fullsize 4 Door (FDAR)
Orlando International Airport (MCO) on 28 Oct 2013
Customer rating:
Customer name: Name withheld by request
Vehicle supplied: Nissan Almira
I have had excellent service from US car hire, I have used them for years, renting some years for 5 months of the year. This year, I was annoyed to find that, National, had charged me $69.46, on the 18th Nov for fuel, when I had filled up the tank, at Junction 8 on the Bee Line, just before the Airport entrance. I pointed this out to the attendant, who was processing the return of the car, he handed me a receipt, about a minute later ,when I was dealing with the porter, and luggage, he said everything in order, your good to go. It was only today when I was checking my credit card statement, that I found the charge for Fuel. I think I may look for alternative car hire in the future. Found the car under powered for a full size, and the limited selection of full size cars at that time were all high mileage, (high twenties)
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Fullsize 4 Door (FDAR)
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Intermediate 2 Door (ICAR)
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7 Seater Fullsize SUV (FFAR)
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Intermediate SUV (IFAR)
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7 Seater Fullsize SUV (FFAR)
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7 Seater Passenger Van (MVAR)
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