What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 26 Apr 2015

Customer rating:


The overall experience was outstanding yet again. Used the Alamo kiosk for the first time and it was no problem.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


Again: no problem. Our voucher was accepted by Alamo without any problem. We even learn that we could return the car with an empty tank. I have just to see my credit card to check if the Sun Pass and E-Pass was billed correctly by Alamo.

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


I always use US Car Hire when I travel to the US. Absolutely heaving at the car rental desk when we arrived but I had entered my details so I was able to use the self service kiosk, much faster. Once I arrived at my choice of cars there were the usual, Nissan's, Fords, Chrysler's and one Chevrolet Camero, which I might add had only done 3 miles. Bit impracticable but where else are you going to drive one of these so it had to be done. All I can say it is was an amazing car that turns heads even in the States. I will always order a Premum car now on the off chance there is one there again. US car Hire and Alamo come up trumps again.

Fullsize 2 Door (FCAR)

Houston - Hobby Airport (HOU) on 25 Apr 2015

Customer rating:


Just Fantastic

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


1st class, excellent service all roun from picking the car up to dropping it off

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


Always book with you, no problems in past

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 25 Apr 2015

Customer rating:


Everything went very smooth. We even got a free upgrade to a minivan.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


very smooth and professional, so easy to pick up and return cars, be aware that at the car desk they will try to get you to pay for more, I had silver so we could have 2 drivers and they tried to say I didn't. always print off and take a copy of paperwork. US Carhire were brilliant

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


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Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 25 Apr 2015

Customer rating:


It was all very straightforward. We checked in before we left and were able to go directly to the garage. The car was comfortable, had a large boot and was economical. Over 40 mpg on the run to and from Fort Lauderdale.

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 25 Apr 2015

Customer rating:


After arriving at Miami, I used the quick auto machine at Alamo, which was very quick and easy. Then I went to car collection, which Alamo then upgraded me to the mini-van, which i thought was great ! Yet when I went to pick the car, there was one left, so I loaded my families luggage in, kids in and belted up.........Then to find out, that there were no keys ! So I unloaded the car and eventually found an employee, who would get some more cars. After 15 minutes, nothing ! After eventually finding another employee I got a car 10 minutes later ! So 1/2 an hour of my life I won't get back ! Then after driving away and on the Alligator Express way, I saw a message sign on the dash, when going in to it the said Oil needed NOW ! As it's not my car and not wanting to waste more of my life I continued with my journey, thankfully with no more problems. Not a great experience at Miami, yet Alamo at Orlando 2 weeks earlier was brilliant.......Luck of the draw !

Intermediate SUV (IFAR)

West Palm Beach International Airport (PBI) on 24 Apr 2015

Customer rating:


Whole experience went without any hitch and was very satisfactory..

Standard SUV (SFAR)

Orlando International Airport (MCO) on 24 Apr 2015

Customer rating:


Excellent trouble free booking and would fully recommend using the Alamo Save Time Kiosk.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 24 Apr 2015

Customer rating:


I did get my car with hand control on but the car was not clean with dirty seats ad over 21,000 n the clock

Economy 2 Door (ECAR)

Sanford International Airport on 24 Apr 2015

Customer rating:


Hello , Everything fine,but still tried to add tank of fuel after refusing it.