What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 23 Jul 2015

Customer rating:


Very easy collection and drop off. Good choice of vehicles within our category. Car was not particularly clean inside from the previous customer.

Standard SUV (SFAR)

Miami International Airport (MIA) on 23 Jul 2015

Customer rating:


Wonderful service provided yet again by www. uscarhire.com. No questions asked at the rentals desk in Miami as all was in order. A very quick process. Great car rental at great prices! Fantastic way to start a vacation

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 23 Jul 2015

Customer rating:


There were only 3 cars to choose from one with no keys one not cleaned and the one we had to select as it was getting late. There was initial pressure to take out extra insurance. Worst car hire in the last 20 years. Rule would be don't get a late flight as choice is limited

7 Seater Passenger Van (MVAR)

Fort Myers Southwest Florida International Airport (RSW) on 23 Jul 2015

Customer rating:


Windscreen wiper blades worn. Front wheel wobble at 60-70 mph. Front wheel rotors spongy feel when braking. Interior not very clean when picked up

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Jul 2015

Customer rating:


Everything was easy and smooth thankyou

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 23 Jul 2015

Customer rating:


The clerk of Alamo was very persuasive for me to buy a higher class car because the full size would be to small for 3 person and 4 language. I’ve told him that on US car Hire site a full size at Alamo is 5 person and 5 language so, I've said no. He wasn't very happy about it. He told me that US Care Hire don't know the type of cars they have. I've told him this was not the first time I've book with US Car Hire and i was always satisfied even with Alamo, so I trust them. I've get a Chrysler 200 4 door as a full size car. And it was excellent.

Compact 4 Door (CDAR)

Miami International Airport (MIA) on 23 Jul 2015

Customer rating:


Excelente servicio. La mejor página para reservas de vehículos de las tantas que he usado.

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 23 Jul 2015

Customer rating:


Excellent service,car was great, absolutely no issues ,will definitely use again!

Fullsize 4 Door (FDAR)

Los Angeles International Airport (LAX) on 23 Jul 2015

Customer rating:


Everything worked perfect! Got a flat tire but had the extra insurance so we got a new car without any problem! I will use USCar Hire next time and can absolutely recommend them!!

7 Seater Passenger Van (MVAR)

Tampa Airport (TPA) on 22 Jul 2015

Customer rating:


Couldn't be happier with service and car. Will definitely use again.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 22 Jul 2015

Customer rating:


Pretty good overall. Used an electronic booth to check in which saved lots of time and form filling.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 22 Jul 2015

Customer rating:


The car was clean and comfortable. It was great to be able to choose the vehicle from those in the same category. Registering in advance meant we did not have to queue which was fabulous after a long flight; although the instructions as to his to get the car were not clear. Very easy process to return car at orlando international airport.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 22 Jul 2015

Customer rating:


Only real issue was confusion on exit of car hire all other good

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 22 Jul 2015

Customer rating:


Very good generally. Efficient at the desk. The vehicle was clean and ready for collection immediately. We had it filled up with fuel for our ease which was a good idea. Easy to bring back and drop off.

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 22 Jul 2015

Customer rating:


When we collected the car the Clerk at the Tampa Alamo desk showed two of our party their screen and advised them that we did not have Enhanced Roadside assistance so we paid Alamo an extra $69 plus tax. We had infact prebooked this service via your site for $35. I only realised this error when we returned from our hols and have sent an E Mail to Alamo to try and get a refund but don't hold out much hope. Also we had a Chevrolet Tahoe which was meant to seat 7 however the legroom in the rear seat was so tight that no adult could comfortably sit there and as we had two teenage boys with us who are nearly 6ft tall we had to take turns sitting in the rear seat with our legs along to cushions rather than on the floor. If the car is advertised for 7 adults then it should comfortably seat 7 adults not 5 adults and two midgets.