What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 07 Nov 2013

Customer rating:


We ended up ordering two vehicles through US Car Hire, as we wanted flexibility for our party of 8. We had intended to get an economy vehicle as our second vehicle, but US Car HIre's pricing was very competitive so we ended up booking an intermediate SUV (for around the same price as an economy vehicle with other sites) We had a problem at the Alamo fast track kiosk and ended up having to queue anyway but it was a short queue and didnt cause much hassle. The vehicle itself was brand new and a joy to drive. The process of selecting a vehicle couldnt be easier and the return process was very easy. US Car HIre pricing was extremely competitive and the service and vehicles we received from Alamo were both excellent. We would definitely use US Car Hire again.

8 Seater Passenger Van (SVAR)

Orlando International Airport (MCO) on 07 Nov 2013

Customer rating:


The entire process worked very smoothly through US Car Hire and I would definitely use them again. Their price on the model we chose was hugely cheaper than anyone else and the 'Gold Inclusive' product suited us perfectly. We had to add another driver the next day (as they were on a different flight to us) and this was no problem. The only thing to note is that we used the fast track Alamo kiosk for this and another vehicle rental and it didnt work. We went through the entire process at the kiosks and then got an error message telling us we had to go to a representative. We therefore had to join the queue and start all over again! Overall, it was an excellent service, there were no attempts to up-sell and the vehicle was spotless and had only a small number of miles on the clock. Return of the vehicle was also equally easy.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 07 Nov 2013

Customer rating:


Wasn't happy at being charged overr $86 for having the minibus 1hr 40 minutes longer than 7 days. Only reason for this was we had a problem on the way to the airport.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 07 Nov 2013

Customer rating:


I arrived at the Alamo desk to find no one waiting and went straight to the desk. The Agent as usual tried to get me to upgrade but was not persistent when I politely declined. In a matter of minutes we were over in the garage with quite a few Intermediate SUV's to choose from and selected a low mileage Jeep Compass. Overall I'd say a painless experience and I'd always book my car with US Car Hire.

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 06 Nov 2013

Customer rating:


It was a good rental

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 06 Nov 2013

Customer rating:


Good SUV does not eat the petrol and has an ipod jack

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 06 Nov 2013

Customer rating:


The booking procedure with US Car hire is excellent no problems this trip to the USA we did not have to much of a wait to pick the car up at the airport

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 05 Nov 2013

Customer rating:


I use this site a lot. I have found them very helpful. Lately Alamo has been our choice. Only confusion seems to be constant reference to using the Alamo kiosks that are shown. We have never used them; just go straight to the car, chhose one, then drive to the exit and the paperwork is sorted at the exit check out desk. Must register with Alamo fast check out system each time but if you are already registed your details are saved already.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 05 Nov 2013

Customer rating:


Customer service great - as always. We got a free sat nav which was a nice bonus. Love the fact you can use the kiosk so don't have to queue. We also like the Alamo toll option where you don't need to sign up in advance as we like to use it when on days when we drive further but pay in cash on days when we don't use many tolls.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 05 Nov 2013

Customer rating:


had a puncture "glass" rang alamo great response and sorted quickley

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 05 Nov 2013

Customer rating:


we had no problem with the booking but had a problem with Alamo which was sorted out immediately. we would book with you again next time we go.

Intermediate 2/4 Door (IDAR)

Los Angeles International Airport (LAX) on 05 Nov 2013

Customer rating:


All was good the customer service was outstanding with National @ Las Angeles. The car was presented clean and in good condition. We travelled 728 miles in 3 days without incident. Thank You uscarhire & National. Please also see my feedback on reservation no 149665342 very important.

Intermediate 2/4 Door (IDAR)

Los Angeles International Airport (LAX) on 05 Nov 2013

Customer rating:


Collecting the Car from Los Angeles Alamo was a breeze. Pleasant Staff on arrival and all was checked out and away within 10 minutes. We got lost for a bit on the way out but soon on track for a fantastic Holiday. Thank You Alamo and USCarhire.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 04 Nov 2013

Customer rating:


We would recomend Alamo to our friends and any one else who are thinking about car rental as we have nothing negative to say,from the ease of booking online, to pick up and drop off, the service they provided was first class

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Nov 2013

Customer rating:


We have used us car hire now for several years with no problems whatsoever.