What Do Our Customers Say?

Compact 2 Door (CCAR)

Miami International Airport (MIA) on 27 May 2012

Customer rating:


I am frequent customer for car rentals and I using this site since 5 years ago. It has the best rates, all inclusive and the employees are very friendly and helpulf with any questions. Highly recommendable to anyone renting a car in the US.

12 / 15 Seater Passenger Van (FVAR)

Sanford International Airport (SFB) on 26 May 2012

Customer rating:


FIRST CLASS SERVICE FROM START TO FINISH 2 ND TIME OF USE AND WILL NOT BE THE LAST WELL DONE.

Intermediate 2 Door (ICAR)

Miami International Airport (MIA) on 26 May 2012

Customer rating:


Excellent

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 24 May 2012

Customer rating:


Very good

Standard Convertible (STAR)

Miami International Airport (MIA) on 24 May 2012

Customer rating:


Very good - straightforward and good value

7 Seater Minivan

Orlando International Airport (MCO) on 24 May 2012

Customer rating:


Having used US Car Hire a number of times now, I cannot think that I would use any one else for cars in the future. Great service, Keep up the good work. Many thanks.

Mini Passenger Van (MVAR)

Orlando - Walt Disney Car Care Center on 24 May 2012

Customer rating:


Pick up fine - made fairly obvious that the driver wanted a tip! Pick up ok no issues

7 Seater Fullsize SUV

Orlando International Airport (MCO) on 24 May 2012

Customer rating:


Although we had pre registered to use the Alamo kiosk unfortunately on this occasion it didn't work and we had to go to the desk, however there wasn't a queue so we weren't too unhappy. There weren't any Tahoe's in the parking lot so they offered us a Suburban, we've had this model before and loved it so were quite pleased. The keys were already in the ignition of the car when we drove out and it was only when we got to the villa and parked up that we realised there was no 'zapper' for locking the car and we had to lock the car using the key, slightly inconvenient but not too much bother. But when I came to unlock the car the alarm went off - basically we discovered that you had about 5 seconds to get the key in the ignition once you'd opened the door or you were treated to an ear splitting siren. I will certainly never rent a car with this set up again and will in future always check the keys! Lesson learnt! USCH update: Alamo had some initial problems with the Kiosks for our customers, but these are now rectified and all customer with us can now use the Kiosks with no problems.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 23 May 2012

Customer rating:


Just perfect.

Seven Seater SUV / 4x4

Orlando International Airport (MCO) on 23 May 2012

Customer rating:


We have used US Car Hire a number of times now and have always had a great experience with them. Very simple and easy to website always hassle free. The car we had this year was very dirty inside though when we picked it up from the airport

Intermediate SUV (IFAR)

Atlanta International Airport (ATL) on 23 May 2012

Customer rating:


Great service as always.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 22 May 2012

Customer rating:


Good experience

Standard Convertible (STAR)

Miami International Airport (MIA) on 20 May 2012

Customer rating:


Great price and generally everything was smooth but your directions to the hire car centre were out of date - no buses anymore. There's a train that goes directly to the centre so you need to update your confirmations

Luxury 4 Door (LDAR)

Chicago - North Lasalle on 20 May 2012

Customer rating:


Everything went to plan. Alamo staff at Detriot and Chicago very helpfull. Cars very good. Chrysler in Detroit. Lincoln in Chicago. Will certaintly consider you for my next car rental.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 18 May 2012

Customer rating:


very good serviceand will recommend to others