What Do Our Customers Say?

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 31 Aug 2012

Customer rating:


Smooth pick up. Car clean and tidy. No problems during hire period. Simple return hand over. Overall very pleased. Will use Alamo again.

8 Seater Passenger Van (SVAR)

Sanford International Airport (SFB) on 31 Aug 2012

Customer rating:


Good service. Thank you

12 / 15 Seater Passenger Van (FVAR)

Miami International Airport (MIA) on 31 Aug 2012

Customer rating:


I have nothing negative to say, everything went very smooth and the service I recieved couldnt have been better. Thanks.

Compact 4 Door (CDAR)

Manhattan - West 44th St on 31 Aug 2012

Customer rating:


Good

Intermediate 4 Door (IDAR)

San Diego International Airport (SAN) on 30 Aug 2012

Customer rating:


First class service from start to finish. I needed to change my dates 3 times any each time this was done speedily and without fuss. I would definitely recommend and use again

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 30 Aug 2012

Customer rating:


Everithing was excellent!!!

Standard SUV (SFAR)

San Francisco - Bush St on 30 Aug 2012

Customer rating:


First class service, rental covered everything although the rental company tries to sell you more uscarhire tell you not too as they are all included which is true, although as usual underneath and tyres are not which is a general rule, I simply take out insurance for that, £49 per year unlimited rentals

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 29 Aug 2012

Customer rating:


Like allways perfect! We are renting with you for many years and have never had a bad experience! About the car..we have been able to chose between many many vans and models so we where thrilled! ;-)

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 29 Aug 2012

Customer rating:


Like allways perfect! We are renting with you for many years and have never had a bad experience! About the car..we have been able to chose between many many vans and models so we where thrilled! ;-)

Standard SUV (SFAR)

Portland Airport (Maine) (PWM) on 29 Aug 2012

Customer rating:


Excellent staff at both collection and drop off, vehicle in good condition with a choice of SUV on arrival. No Hard upsell by staff. The only criticism is the off site drop off, made for an extremely bad last memory of the holiday, driving for over 1.5 hours looking for drop off site only found by following a courtesy bus, impossible to find even with Sat Nav!!!!

7 Seater Premium SUV (PFAR)

Orlando International Airport (MCO) on 29 Aug 2012

Customer rating:


The booking process was very easy and quick. answers to questions came back quickly.Very smooth pick up, slight glitch in that there wasn't a SUV available for us but soon remedied with us having to walk a short distance to AVIS to pick up one there. Car a little scratched in places but everything worked just find. Hand over at the end of the rental period went very smoothly too. overall experience very good and will use the service again.

Intermediate SUV (IFAR)

Orlando - Walt Disney Car Care Center on 29 Aug 2012

Customer rating:


picking up the car was quick and easy, the alamo employee was friendly and informative, no hidden fees or unexpected surprises. We requested a midsize SUV, they only had a full size SUV available, this was too big and I was not comfortable driving it, when I told the Alamo representative he offered me a mini van (which was smaller)with no problem at all. We received excellent customer service and would not hesitate to rent through car hire or alamo again.

7 Seater Passenger Van (MVAR)

Orlando - Walt Disney Car Care Center on 28 Aug 2012

Customer rating:


We use you very regularly and everything is always very smooth and no problems. Many thanks, Carolyn

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 28 Aug 2012

Customer rating:


The overall experience was excellent, from the initial booking online which was very straight forward and quick, to the helpful staff at the airport both when arriving and departing.

Intermediate 4 Door (IDAR)

Sanford International Airport (SFB) on 28 Aug 2012

Customer rating:


I have used your service for a number of years. I recently changed from using Dollar to Alamo as I was disappointed with the Dollar vehicles but never with the service you provide. Since changing I have been extremely pleased with the vehicles as well as the service which you provide. I have been pressed to upgrade on a couple of occasions at MCO but have always refused. This was the first time I used a pick up at Sandford. Your service was as efficient as ever. Alamo had a choice of mid range and I went for a Ford Fusion. There were only 2 of us so plenty of room. I chose it just to try something different as I usually pick a Dodge. It was an easy comfortable drive and quite good on petrol. I returned it full and there was no charge .I will be using uscarhire next time I go and will recommend it to friends.