What Do Our Customers Say?

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 26 Jun 2012

Customer rating:


US car hire was very easy to use and very clear with its policy which is the number one thing when renting a car. We ordered an economy and the only cars they had were compacts, so effectively 'upgraded' straight away (for free of course). However, the guy sorting us out at the desk asked if we wanted to upgrade to a compact. I could have easily said yes, at an extra price, then gone to get my car to find out there weren't any economy cars anyway. That I thought was very cheeky, as the guy on the desk must have known they had no economy cars anyway. Apart from that, very easy to deal with, no hassle, car was clean enough, very few scuffs/scratches. Returning was easy too. Would give 5/5 except for the guy trying to sell us an upgrade knowing full well they have to do it for free (economy cars didnt exist!). Will definitely use US car hire again and Alamo.

Intermediate 4 Door (IDAR)

Kansas City Airport (MCI) on 26 Jun 2012

Customer rating:


THE CAR WAS VIRTUALLY BRAND NEW, NICE AND CLEAN INSIDE AND OUTSIDE , REASONABLY GOOD FUEL ECONOMY GIVEN SIZE OF CAR TRUNK SIZE GOOD FOR TWO LARGE CASES AND ONE SMALL HAND CASE

Intermediate SUV (IFAR)

Tampa Airport (TPA) on 25 Jun 2012

Customer rating:


Used uscarhire.com for many years and have always booked Alamo Gold. Very reasonable, excellent service and have never had any problems. Alamo staff very pleasant and helpful.

Intermediate 2 Door (ICAR)

Vancouver International Airport (YVR) on 25 Jun 2012

Customer rating:


Both times gave new car with 100 over km mileage. Had good usage of cars and service was prompt.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 24 Jun 2012

Customer rating:


Great experience. Price was excellent for all-in gold option and the whole process was extremely smooth. Would definitely use US Car Hire again and would have no hesitation in recommending it to friends and family

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 24 Jun 2012

Customer rating:


We had a great experience. Everything was included, as promised. Pickup and drop off were both super easy. Thanks so much.

Compact 2 Door (CCAR)

Sanford International Airport (SFB) on 23 Jun 2012

Customer rating:


As usual, no problems, no queues and no compact cars! No problem with this as we just got a free upgrade again :) Just paid the extra gas.

Compact 2 Door (CCAR)

Sanford International Airport (SFB) on 23 Jun 2012

Customer rating:


No queue at all at Alamo but being as we were off of the plane and through customs and baggage reclaim in less than half an hour the cars being returned had not been valeted. The guy at Alamo was very apologetic and told us to take any car we wanted. There were a lot of SUV's and as there were only 2 of us it seemed pointless to take one of these so found a very nice BMW with just less than 3000 miles on the clock and incredibly clean. I have to say that the Alamo staff at Sanford do seem to be much friendlier than at Orlando International!

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 23 Jun 2012

Customer rating:


from the payment , which was fast & easy process, to the top notch customer service , swift return process, thoroughly excellent service well done

Intermediate SUV (IFAR)

Dallas - Fort Worth Airport (DFW) on 22 Jun 2012

Customer rating:


This is the second time I've booked with you and I've very happy with the ease of booking and price. We chose a Jeep Compass SUV at DFW and it was a pleasure to drive. The agent at DFW did charge us for Roadside Assistance when we have pre-booked through this website. This was sorted out and we were refunded when we returned the car. I'd happilly recommend you to anyone as a hassle free way to arrange car hire in the US at a good price.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 22 Jun 2012

Customer rating:


Very spacious , comfortable car lovely to drive no issues at all. Kids particularly enjoyed the fact that it had a tv we went to Walmart and bought some cheep DVDs and kids were always happy when we were out and about driving. Will def use this company again .

Intermediate 4 Door (IDAR)

Sanford International Airport (SFB) on 22 Jun 2012

Customer rating:


Everything from start to finish was excellent, we really enjoyed our holiday was great and the car was great to, so thank you for everthing.

Economy 4 Door (EDAR)

Miami International Airport (MIA) on 21 Jun 2012

Customer rating:


I will now always use US Carhire for all future rentals. I need cars with hand controls, and this was no problem to set up. It was for no added cost which was an extra bonus.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 21 Jun 2012

Customer rating:


Ordered under 25 package. Got to the airport and the women upgraded our class to a better SUV. Had no problems even with 3 of us under 25.

Fullsize 4 Door (FDAR)

Fort Myers Southwest Florida International Airport (RSW) on 20 Jun 2012

Customer rating:


We regularly book our hire cars with US Car Hire - it's very convenient and the prices are competitive. They have also responded quickly and helpfully to our emailed questions.