What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Anaheim - Disney - West Katella on 06 Sep 2013

Customer rating:


We had an unexpected incident. A rock kicked up by a truck smashed one of the rear passenger windows. Luckily no one was hurt. We contacted Alamo and were immediately directed to the closest location to exchange the car. It was handled efficiently and professionally.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


apart from having to wait due to there machines being down first class and vehicle was top class gentleman had it waiting for us when we got to pick up point will use again. Thanks William

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


all went smoothly. We had to change our dates and the customer service which we recieved was excellent. thankyou

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


No issues.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 06 Sep 2013

Customer rating:


Everything went great!

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


Very reliable.

Intermediate SUV (IFAR)

Sanford International Airport (SFB) on 06 Sep 2013

Customer rating:


I have used USCARHIRE for a number of years and I have found them competative on price and their site is easy to use. This was the first time I have flown into Sanford Airport for a number of years and although the process of booking in with Alamo was easy it then went down hill fast. The car section I had only had three cars to pick from the first car we picked and put our luggage in would not start a flat battery was the problem so we unloaded the car. The other two cars were not very clean so we picked the least unclean car and set off. Due to the heavy rain on arrival we had to use the de-misters when driving to our location and because the windows were dirty the windows did not clear very well. The day after we found sand in the rear of the car on the floor and on the back seat. We decided we had to go and get some cleaning material for the windows and the dash interior I was very disappointed on this occassion. I did complain on returning the car but they said they had a new crew cleaning the cars did I believe them NO.Next year we are flying into Orlando International were I have never had any problems.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


been using you guys for a few years now and have had no problems at all. this year we used National and we thought we had to take car back full and that there would be no charge for the fuel but we where charged for the full tank of fuel and took it back empty. Other than that all was very very good and we will be back

Compact 2 Door (CCAR)

Tampa Airport (TPA) on 06 Sep 2013

Customer rating:


excellent as usual . my third time and everything was perfect

8 Seater Passenger Van (SVAR)

Sanford International Airport (SFB) on 06 Sep 2013

Customer rating:


On arrival found vehicle type too small for the amount of luggage we had with us. Forced to upgrade to larger model at whatever price quoted. (After 9hr flight and 3hr delay in no mood to argue.)

Mini Passenger Van (MVAR)

Buffalo Airport (BUF) on 06 Sep 2013

Customer rating:


Great overall experience

Standard SUV (SFAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


Pleased I used uscarhire, choice was good on booking. Used the Alamo self service kiosk for picking up rental car, missed the queues and was easy to use. Again with alamo just walk through to the pick up area, choose any car in your class and off you go. Really easy and trouble free.

7 Seater Fullsize SUV (FFAR)

Phoenix Sky Harbor International Airport (PHX) on 05 Sep 2013

Customer rating:


Easy to book and easy pick up and drop off. No problems whatsoever, will definitely use next time

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 05 Sep 2013

Customer rating:


The clerk behind the desk was quite rude in the way he tried to get us to upgrade, telling us the SUV wouldn't be big enough for 2 adults and infant and 2 bags! It was more than big enough. He then told us petrol was more expensive outside the airport and we were silly to not return it empty but if that's what we wanted to do, he reluctantly would give us the paperwork. Finally he kept our credit card and didn't return it to us which we didn't realise til we arrived at our hotel and when we phoned and left a message, no-one called us back at all.

Intermediate SUV (IFAR)

Los Angeles International Airport (LAX) on 05 Sep 2013

Customer rating:


Very easy to deal with from booking online to going through process of collecting car from rental place (including use of the Kiosks at Alamo) Would definitely use again.