What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 08 Jul 2015

Customer rating:


Easy website to use, good rates. & communications. Alamo kiosk at Orlando worked well. Decent choice of cars. Ours was clean and performed very well over three weeks, 2300 miles. Third time I have used US Car Hire and I can fully recommend them.

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 08 Jul 2015

Customer rating:


we always get a fantastic service from Us carhire(Roulla) as well as from Alamo. If there is a problem, it's solved to our satisfaction! I have no complains at all!

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 08 Jul 2015

Customer rating:


Everything went smoothly.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 07 Jul 2015

Customer rating:


I always book through Alamo as they provide an amazing customer experience. I registered to use the automatic check-in kiosks this year which worked extremely well, as my flight was delayed 3.5 hrs arriving from the UK there was quite a queue at the Alamo desks so using the kiosks really did speed things up. Roulla Dicarlo was extremely helpful when I had a query with my booking before confirming. Please pass on my thanks to him

Standard SUV (SFAR)

Orlando International Airport (MCO) on 07 Jul 2015

Customer rating:


Very easy to use your website and to make a booking.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Jul 2015

Customer rating:


Excellent car and package. Only slight problem was that the Alamo self-service kiosk couldn't actually scan the form I had got from them after inputting license details etc. in the UK. Had to put them all in again for 2 drivers turning what should have been 30 second procedure into 15 minute annoyance. Alamo assistant was very apologetic and was as unhappy as we were about it.

7 Seater Fullsize SUV (FFAR)

Fort Lauderdale International Airport (FLL) on 06 Jul 2015

Customer rating:


Great car. With nav without asking or paying for it. Tried this time to deliver car with empty fuel tank. That was expensive... 75USD

7 Seater Fullsize SUV (FFAR)

Los Angeles International Airport (LAX) on 06 Jul 2015

Customer rating:


Can really recommend Us carhire. Easy and good prices.

Fullsize 2 Door (FCAR)

Tampa Airport (TPA) on 06 Jul 2015

Customer rating:


Very good experience, no pressure at the rental desk. We were given a choice of an upgrade which I don't normally do. However the cost was very acceptable and we rented a 2015 Mustang Convertible for 3 weeks

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 06 Jul 2015

Customer rating:


I don't know why more people aren't using you for car hire. Your price cannot be beaten, & you kept me informed throughout. I've been vacationing in Orlando for 20 years & this is the first time I have not been pressurised by any car hire facility to buy "extras". I will certainly use you again next year. Thank you.

Fullsize 4 Door (FDAR)

Seattle Downtown on 06 Jul 2015

Customer rating:


There have been many bad things written about the Alamo car hire facility in Downtown Seattle on Alamo's own website. My experience has been the opposite. Very courteous staff for both picking up and dropping off the car. My only complaint is that I booked a 'Gold Inclusive' car which includes a prepaid full tank of fuel so it can be returned empty. The car I was given only had 3/8ths of a tank, this meant I had to put some fuel into it to get it back to the Alamo facility. I didn't put much mileage on the car so if it was full (like it should have been) then it would have been returned with about half a tank left in it. I don't blame the staff for this, there is no way of fuelling cars at the downtown parking garage where they are located. I suppose they rely on previous users returning cars full of fuel. Maybe Alamo shouldn't offer 'Gold Inclusive' at downtown facilities where there are no fuel stations in the vicinity.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 06 Jul 2015

Customer rating:


Was pleased to get the Mustang convertible.Fantastic time driving this great car.

Premium 4 Door (PDAR)

Miami International Airport (MIA) on 06 Jul 2015

Customer rating:


T was very easy to rent trough you guys. I went to the kiosk of alamo and in less than 5 minutes i was done..

Economy 4 Door (EDAR)

Miami International Airport (MIA) on 06 Jul 2015

Customer rating:


You guys are the best. I tell everyone about you. Great prices and everything is included. The whole process is easy. Thank you! Thank you! Thank you!

Fullsize 2 Door (FCAR)

San Francisco International Airport (SFO) on 06 Jul 2015

Customer rating:


Outstanding