What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


The experience was excellent. Booking was easy, payment, pick up and return did not had any obstacle. The price deal was excellent. Hope to get a excellent deal next year too. Thank you very much UScarhire.

Intermediate SUV (IFAR)

San Diego International Airport (SAN) on 19 Jul 2015

Customer rating:


The whole process was simple from start to finish, the pick up shuttle from the airport was easy to find and the initial confirmation process and pick up of the vehicle was completed quickly. The return and handover was no problem whatsoever. I would definitely use Alamo again.

Compact 4 Door (CDAR)

Denver Airport (DEN) on 19 Jul 2015

Customer rating:


Process went well but disappointed a little in the selection of cars. Models were all quite old and tired. However, collecting the vehicle and being smooth with little delay is what counts.

Compact 4 Door (CDAR)

Denver Airport (DEN) on 19 Jul 2015

Customer rating:


Process went well but disappointed a little in the selection of cars. Models were all quite old and tired. However, collecting the vehicle and being smooth with little delay is what counts.

7 Seater Fullsize SUV (FFAR)

Los Angeles International Airport (LAX) on 19 Jul 2015

Customer rating:


Had to que 30 mins to get agreement had to wait 1.5 hours for car everything stayed in your website re not queuing etc was untrue the Alamo staff did not allow the kiosk check or provide an alternative vehicle when booked class was not available

Luxury 4 Door

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


Took to long to collect car to few agents

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


Collection of the car was good very straight forward using the Kiosk, There was an issue with my vehicle after a few days, with the engine management light staying on, the service from the breakdown provider once i got in touch with them was excellent, even though I didn't need Recovery a replacement was sourced locally, the issues with that replacement Location and the lady on the desk where i took the vehicle to should have been addressed by now, I was compensated for the inconvenience, on returning the vehicle to the Airport at the end of my holiday, Generally the interior standard of condition of the replacement vehicle was no where near the standard of my initial vehicle, and I don't believe it was down to short notice, the car needs a good valet on the upholstery, overall Thank you the vehicles got us around perfectly

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


Straight forward from start to finish. Love Alamo as they let you pick the car you want from what is available.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


Great service,only had to pay a deposit,then balance before I left home. No credit card charge,got model I requested,definitely book again??

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


This is the 2nd time I have used this company for car rental in Florida and frankly, I will never use anyone else. The whole experience went very smoothly from start to finish. The customer service was second to none and the price was far cheaper than renting direct from Alamo. Highly recommended. (The Harvey's from UK)

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 19 Jul 2015

Customer rating:


Booking process is simple and convenient. Always use Alamo and always get good service from them. Love being able to choose from a line of vehicles when we rent a mini-van !

Standard Convertible (STAR)

Los Angeles International Airport (LAX) on 19 Jul 2015

Customer rating:


The Quick terminals did not recognise my booking, other than that no problems.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Jul 2015

Customer rating:


Good service but there have been issues with the roadside assistance cover that was purchased

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 18 Jul 2015

Customer rating:


Nice easy process - a little confusing at the airport as not entirely clear we could walk straight over to the garage to collect the car as paperwork indicated we had to scan documents in - this wasn't the case. Other than that, great!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 18 Jul 2015

Customer rating:


All good, upgraded car to larger vehicle. Given a new car, third row of seats wouldn't stow completely but not a problem to us. Completely reliable, enjoyed driving it.