What Do Our Customers Say?

Standard Convertible (STAR)

Sanford International Airport on 18 Jul 2015

Customer rating:


Great service and price.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 18 Jul 2015

Customer rating:


Booking process straightforward, communications prompt and succinct. Negative point the distance between the terminal and the Alamo office is too long. All of the other providers are much closer!

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Jul 2015

Customer rating:


Great site to use. Very easy to use with easy to follow instructions. Once ordered communication very good with clear instructions on picking car.best advice was online check in with Alamo. All recorded on their website and easy to use. Arrived at airport, straight to lot, picked car and away we went. Didn't even queue. Saved so much time. Overall great experience and Defoe use again.

Intermediate SUV (IFAR)

Sanford International Airport on 18 Jul 2015

Customer rating:


Good price, easy to sort and pick up really easy with kiosk. Saved loads of time at the airport. Can't fault service.

Premium 4 Door (PDAR)

Sanford International Airport on 18 Jul 2015

Customer rating:


very good service. car was fantastic.

Premium 4 Door (PDAR)

Miami International Airport (MIA) on 18 Jul 2015

Customer rating:


We are very happy about your service. One of Alamo employee helped us at the kiosk. It went very smooth. Keep up the good work. Danilo Petrona

Economy 4 Door (EDAR)

Los Angeles International Airport (LAX) on 18 Jul 2015

Customer rating:


Would recommend US Car hire. Had problems initially when our helpful credit card company locked our card because enhanced roadside assistance paid for in US dollars is obviously a dodgy looking transaction. US Car Hire very helpful in sorting things out. Liked the ability to check in online in advance and avoid the long queue to pick up the car at the airport (though it could have been clearer that adding additional drivers should be done at pick-up and not at online check-in for non-US license holders). Liked being able to choose our own car from the relevant section in the parking lot- picked one with a boot that suited our luggage size. Returning the car was also very quick and easy. Will use them again if we return to the States.

Fullsize 4 Door (FDAR)

San Francisco International Airport (SFO) on 18 Jul 2015

Customer rating:


Everything was very smooth - especially the return - a quick check of the vehicle and we were on the shuttle bus. Great value.

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 17 Jul 2015

Customer rating:


went to the Alamo office, they never had the model of car we booked. Tried to fob us of with lower class model and then change next day. After 1hr of arguing and nearly going elsewhere at 1am we got upgraded to a escalade. No issues with US CARHIRE, great booking. Alamo could improve customer service.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 17 Jul 2015

Customer rating:


As always, a pleasure to do business with. No problems in changing arrangements and being available when needed. Two one way rentals for an SUV. Good choice of vehicles but being America wanted American no Japanese brand so chose a Dodge out from Orlando to Fort Lauderdale and then GMC for post cruise return. Two separate bookings that worked perfectly and complimentary shuttle to the port was a bonus from Alamo.

Mini Passenger Van (MVAR)

Daytona Beach International Airport (DAB) on 17 Jul 2015

Customer rating:


Excellent service fantastic car will definitely book with you again

Standard SUV (SFAR)

Orlando International Airport (MCO) on 17 Jul 2015

Customer rating:


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7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 17 Jul 2015

Customer rating:


This is not the first time I have used you for my car hire, I will be back again. You make things simple and efficient.

Intermediate SUV (IFAR)

Sanford International Airport on 17 Jul 2015

Customer rating:


This was a very easy site to use. The rental voucher was emailed without a problem. The app , was great as the voucher was available on there also. In fact, Almo at Sanford did need to see it. Got the car without a hitch, returning it was very easy

7 Seater Fullsize SUV (FFAR)

Las Vegas Airport (LAS) on 17 Jul 2015

Customer rating:


Excellent service, hiring is straight forward and the use of self service works perfectly.