What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


GREAT DEAL EVERYTHING WAS FINE, WE DID UPGRADE AT OUR OWN CHOICE AS WE NEEDED EXTRA LUGGAGE SPACE ALAMO GAVE US A GREAT DEAL.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


perfect again second time in using this company and such a joy had to change the return time by 3 hours and they did not charge for it. only problem was we could not choose our car from the line was told a new pocily on the full size suv. had to bring it back to alamo due to an engine warning light and exchanged very easy will deffo book again for my march trip

Luxury SUV (LFAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


Excellent service. All went well. But...couldn't use the 'save time' kiosk because it did not recognise the fact that my surname is a double barrelled name, so it would not accept the 'hyphen' in my name. Perhaps the computers could be updated to allow this in the future? But all in all, very good service.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


The process was easy, save time, online check in and skip the counter was great, only disappointment was not a good range of cars available on arrival, 6 x Jeep Compass and 1 x Nissan quashqai

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


Would definitely book through US Car Hire again

Intermediate 4 Door (IDAR)

Las Vegas Airport (LAS) on 27 Jun 2015

Customer rating:


Once again US Car Hire came up trumps. This time I got a free upgrade to a larger car as Alamo were a bit short of intermediate cars when I arrived. Initially I chose a Fiat but the interior was a bit grubby so the woman at the lot said I could pick from the next size up in the National line (I think Alamo and National are owned by the same company as they seem to swap cars all the time). Result! I got a much larger car which actually worked out well as I did just under 3000 miles and it was much more comfortable. But please Alamo, it is always disappointing when the Sirius radio is not subscribed to. I'd gladly pay a bit more in the rental cost to have this feature. In conclusion, another happy and hassle free rental from US Car Hire and Alamo. I cannot recommend enough.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


Check in on line before you go straight from baggage hall to car no waiting in lines straight in and away

Standard SUV (SFAR)

Orlando International Airport (MCO) on 27 Jun 2015

Customer rating:


Check in on line before you go straight from baggage hall to car no waiting in lines straight in and away range of cars could have been a bit better apart from that very good

7 Seater Fullsize SUV (FFAR)

San Francisco - Union Square on 27 Jun 2015

Customer rating:


Exemplary as always. Simply wouldn't go anywhere else. I've used you for bookings N,S,E&W on many occasions. Simply the best.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 26 Jun 2015

Customer rating:


As always, I rent my vehicles through US CAR HIRE when I go to Orlando (once a year). Good an reliable service! Thanks.

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 26 Jun 2015

Customer rating:


The service was pretty good, the only problem was that the car seemed to have not been cleaned. I mentioned this to the staff when I returned the car and they were very apologetic and gave me a voucher to use towards a future rental which I was very pleasantly surprises at and very grateful for.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 26 Jun 2015

Customer rating:


Brilliant experience. The staff were so helpful and efficient, there was no waiting around. The car was just right for our holiday. We will definitely use this company again.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 26 Jun 2015

Customer rating:


The car that I rented for 10 days was perfect. The service was excellent and also the car was in a perfect condition. I had no problems with the car. So excellent service!

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


Good experience and happy with car. Would prefer if someone closer to cars when sent to select. A number of the cars had no keys but looked like they were available to select.

Fullsize 2 Door (FCAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


The process was very easy, and everything went very smoothly. I would definitely look to book with US car hire in the future.