12 / 15 Seater Passenger Van (FVAR)
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Fullsize 4 Door (FDAR)
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7 Seater Fullsize SUV (FFAR)
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7 Seater Fullsize SUV (FFAR)
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Standard SUV (SFAR)
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12 Seater Passenger Van (FVAR)
Los Angeles International Airport (LAX) on 11 Feb 2013
Customer rating:   
Customer name: Name withheld by request
Vehicle supplied: CHEVROLET EXPRESS
It is a pleasure to report my experience with the rental car, a Chevrolet Express, and ALAMO. Strange that the reception desk of the Alamo, without my request, the clerk offered me the rent of a Chevrolet Suburban. To do so would have an additional cost per day of $ 50. not accepted. When I remove my Chevrolet Express 15 seats, I asked the clerk of the court of parking, which gave the car to remove the last bank, since we were 6 people in the rent and the goal was to have this VAN luggage space. This request, even with a polite insistence, I was denied. This made our trip of 16 days and uncomfortable back pain because the weight of the luggage made ??it difficult to put the bags on the seats.
Do they want to force me to rent a more expensive vehicle??
During the journey I noticed that I realized that there was clearly an unwillingness attendant who delivered the car to help me. I emphasize that it was during my trip this was the only experience of an American not offer help. During our stay in California always had a great aid people.
Unfortunately with this attendant Alamo did not have a good experience. I also want to point out that others attendants the Alamo were very appropriate, whether in transport on the way to the airport and return the car.
Victor Mardini
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Intermediate SUV (IFAR)
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7 Seater Passenger Van (MVAR)
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Intermediate SUV (IFAR)
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Mini Passenger Van (MVAR)
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Premium 4 Door (PDAR)
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Intermediate 4 Door (IDAR)
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Economy 2 Door (ECAR)
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Intermediate SUV (IFAR)
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