What Do Our Customers Say?

12 / 15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 13 Feb 2013

Customer rating:


Everything went like clockwork. arrived at the Alamo collection area. I had completed the quick collect and just used one of the machines ( never spoke to anyone!). Completed the few questions ( about 2 minutes)received the paperwork and went to the area where the big cars were. Loaded the car, drove off. showed the chap on the gate my paperwork and driving licence and off I went. Very simple. Highly recommended. any concerns I had prior to my holiday, US Carhire answered pretty much straight away. Thankyou very much

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 13 Feb 2013

Customer rating:


Very happy with how we were looked after.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 13 Feb 2013

Customer rating:


No issues whatsoever regarding my car hire. The usual high standard of service being received from the US car hire team. Unfortunately, due to some issues with the Alamo web site I was unable to register for the expedited collection, but luckily there was no queue at the desk.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 13 Feb 2013

Customer rating:


It was great! Easy, fast, cheap and awesome!!!

Standard SUV (SFAR)

Orlando International Airport (MCO) on 11 Feb 2013

Customer rating:


The employees are very nice. It is fast and convinient to check-in and check-out. And prices are good as well. I will come back if I will rent a car.

12 Seater Passenger Van (FVAR)

Los Angeles International Airport (LAX) on 11 Feb 2013

Customer rating:


It is a pleasure to report my experience with the rental car, a Chevrolet Express, and ALAMO. Strange that the reception desk of the Alamo, without my request, the clerk offered me the rent of a Chevrolet Suburban. To do so would have an additional cost per day of $ 50. not accepted. When I remove my Chevrolet Express 15 seats, I asked the clerk of the court of parking, which gave the car to remove the last bank, since we were 6 people in the rent and the goal was to have this VAN luggage space. This request, even with a polite insistence, I was denied. This made our trip of 16 days and uncomfortable back pain because the weight of the luggage made ??it difficult to put the bags on the seats. Do they want to force me to rent a more expensive vehicle?? During the journey I noticed that I realized that there was clearly an unwillingness attendant who delivered the car to help me. I emphasize that it was during my trip this was the only experience of an American not offer help. During our stay in California always had a great aid people. Unfortunately with this attendant Alamo did not have a good experience. I also want to point out that others attendants the Alamo were very appropriate, whether in transport on the way to the airport and return the car. Victor Mardini

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 11 Feb 2013

Customer rating:


Just perfect

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 11 Feb 2013

Customer rating:


First rent through the site and it went very well. Best price and excellent service. I recommend. Flavio - Brazil

Intermediate SUV (IFAR)

Los Angeles International Airport (LAX) on 10 Feb 2013

Customer rating:


Great experience, the guy at the counter did not got mad when I turned him down for aditional services, also the car was full equiped.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Feb 2013

Customer rating:


Excelent, service.

Premium 4 Door (PDAR)

Miami International Airport (MIA) on 10 Feb 2013

Customer rating:


All was great as always. Many thanks

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 10 Feb 2013

Customer rating:


Excellent service.

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 10 Feb 2013

Customer rating:


The kiosk did not work for us but luckily there was no line so it was no problem. The Alamo guy said he had set it up so that for our next rental we could just pick the car up and drive out but we did not try that.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 09 Feb 2013

Customer rating:


I am satisfied with UScarhire. No problems to book a car online and I had no problems at the counter on Orlando int. airport. I could choose which model we wanted in the hired class. The Alamo kiosk didn't work but that wasn't a problem

7 Seater Fullsize SUV (FFAR)

Los Angeles International Airport (LAX) on 09 Feb 2013

Customer rating:


My complaint is about the Alamo, since withdrawal request in a bigger car and was charged over U $ 180.00 by the exchange. Being that the car was rented an SUV and a Dodge Caravan was removed. Also the car was in terrible condition maintenance.