What Do Our Customers Say?

Fullsize 4 Door (FDAR)

Memphis Airport (MEM) on 06 Jan 2013

Customer rating:


Your service is great. Never had any problems. 5 stars.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 05 Jan 2013

Customer rating:


This is my fifth long term hire from US.car hire and specifically Alamo. A choice of vehicle in the full size SUV category is a bonus. Never had an issue with either US. car hire or Alamo.

Economy 4 Door (EDAR)

Fort Lauderdale International Airport (FLL) on 05 Jan 2013

Customer rating:


the car I rent, they said was very small, even though was 4 doors, so I have to pay for a bigger one. In the other hand I paid 10 dollars for extra security and they did not have nothing in their system, so I had to pay again and more for that service.!

7 Seater Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 05 Jan 2013

Customer rating:


Good service.

Compact 2 Door (CCAR)

Miami International Airport (MIA) on 05 Jan 2013

Customer rating:


I am checking my credit card, and i just notice that FLEXIBLE CARHIRE take the money for my car rental from my MasterCard, but; Alamo rent a car take the money from another Credit card that I give for guarantee when i take the car. Where can I ask for information of this doble pay?

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 04 Jan 2013

Customer rating:


Went very smoothly - simple process. Having all insurances set up before getting hard sell at counter was a real benefit. We signed up for the auto teller - but it didnt work - however desk process was quick.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 04 Jan 2013

Customer rating:


Every thing was excellent apart from the fact that we signed up for the 'Save Time' with Alamo and were told we could use the Kiosk when we arrived, but after entering all our information into the Kiosk again we were told we had to join the queue at the counter. I managed to speak to a representative with out queuing and was told because it had all been done online we didn't need to use the Kiosk or go to the counter we could go straight out to pick up a car and they just check the details at the exit if you tell them it was done online. Might be worth updating the information you give out to reflect this. Otherwise as I said really easy pick up, super fast drop off and car was brilliant. Would definitely use you again.

7 Seater Passenger Van (MVAR)

San Francisco International Airport (SFO) on 03 Jan 2013

Customer rating:


I am fully satisfied with US CarHire services and about my rental experience. I became a frequent client. All my rentals will be with US CarHire for now on. I am very thankfull by the attention and concernment. I recomend US Car Hire.

Standard SUV (SFAR)

Vail/Eagle County/Gypsum Airport (EGE) on 01 Jan 2013

Customer rating:


Our car was waiting for us even though it was very high season. Very happy

7 Seater Passenger Van (MVAR)

New York - Manhattan - W. 44Th St on 01 Jan 2013

Customer rating:


solo hay problemas cuando compras con la opcion Gold Inclusive, que en las companias de renta de auto no quieren reconocer lo del combustible.

12 Seater Passenger Van (FVAR)

Las Vegas Airport (LAS) on 01 Jan 2013

Customer rating:


Everything was ok. Pick up and all formalities very fast and easy. Good staff.

Economy 4 Door (EDAR)

Kansas City Airport (MCI) on 31 Dec 2012

Customer rating:


No problem with vehicle rental, we were offered a choice on whether to purchase a full tank of gas or bring it back full (the latter is cheaper). Only drawback is you do not get Aadvantage miles on the car hire booking this way.

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 31 Dec 2012

Customer rating:


we left a set of keys attatched to the car keys could you please post them to us our add 16 roanshead crescent easthouses dalkeith midlothian eh224nz scotland uk

Standard Convertible (STAR)

Tampa Airport (TPA) on 31 Dec 2012

Customer rating:


We had to argue to get the mustang. Although they had them available they said they were an upgrade and wanted an extra $13 a day. It did say on our booking -Ford Mustang or similar Thanks

Economy 4 Door (EDAR)

Tampa Airport (TPA) on 31 Dec 2012

Customer rating:


The service was very good, the car was first class, I would consider using US Car Hire the next time I visit the States Victor Robinson