7 Seater Fullsize SUV (FFAR)
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Intermediate SUV (IFAR)
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Fullsize 4 Door (FDAR)
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Premium 4 Door (PDAR)
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Fullsize 4 Door (FDAR)
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12 Seater Passenger Van (FVAR)
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7 Seater Passenger Van (MVAR)
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Economy 2 Door (ECAR)
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Compact 4 Door (CDAR)
Orlando - Hyatt Regency Hotel on 28 Mar 2013
Customer rating:   
Customer name: Name withheld by request
Vehicle supplied: VW Golf
The general experience of the renting the vehicle was very good. Any queries that I had in arranging the hire were quickly dealt with by Customer services through the website.
Hiring a car and driving abroad was
alien to me, this was the first time, so there were nerves about it all, driving on the left hand side, left hand side drive, automatic car, collecting the car, hard sell for extras.
However I found the whole experience very good. There was no hard sell for extras at collection and I where I had queries about the paperwork these were cleared with the help of the Alamo staff.
My only negative and to be honest it is not that bigger deal but I will mention it to give a full picture: is that on collecting the car I was just given the keys and GPS, there was no introduction to the car or helpful pointers. I guess that I had expected someone to go through the car controls with me, I expect they would have if I had asked.
It should be noted that I collected the vehicle from The Peabody Hotel at 9am and there were a few people collecting cars, this obviously had an impact on the time available.
Was surprised to receive a VW Golf, but to be honest probably made the driving easier as I was familiar with the car.
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Fullsize 4 Door (FDAR)
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Fullsize 4 Door (FDAR)
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7 Seater Fullsize SUV (FFAR)
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7 Seater Passenger Van (MVAR)
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12 Seater Passenger Van (FVAR)
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Fullsize 4 Door (FDAR)
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