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Fullsize 4 Door (FDAR)
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Intermediate SUV (IFAR)
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Economy 4 Door (EDAR)
Miami International Airport (MIA) on 15 Nov 2012
Customer rating:
Customer name: Name withheld by request
Vehicle supplied: Hyundai
An hour to Pick up a car. Not very good to make customers wait standing in line for that much time. O sincerely after that i will think twice before using your services again.
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Standard 2 Door (SCAR)
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Intermediate 4 Door (IDAR)
Orlando International Airport (MCO) on 14 Nov 2012
Customer rating:
Customer name: Name withheld by request
Vehicle supplied: Chevrolet Impala
Rental agreement specifically stated that no other payments/add-ons were due on collection of vehicle. However on receiving the vehicle I was informed that CDW and LDW were not included. This was not an issue with Alamo, the problem was caused by US Car Hire.
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Intermediate SUV (IFAR)
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7 Seater Passenger Van (MVAR)
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Intermediate SUV (IFAR)
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Fullsize 4 Door (FDAR)
Orlando International Airport (MCO) on 13 Nov 2012
Customer rating:  
Customer name: Name withheld by request
Vehicle supplied: GMC Acadia
We were very disappointed at first, because we wanted to a rent a full size car. There wasn't any, so they decided to give us a Grand Caravan. We wanted a nice car for our holiday, not a huge family car. The guy at the pick up station was really nice to us, he tried everything, so at the end he gave us a SUV, a GMC Acadia and free gas. We had silver insurance package, so we already paid everything. When we dropped off the car at the airport, they charged us $201. We asked that what is it, and the other guy told us, that it will be charged. We don't really understand it. So we paid more than the actual price and we would like to get it back.
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Compact 4 Door (CDAR)
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Fullsize 4 Door (FDAR)
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