What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando - Walt Disney Dolphin Resort on 15 May 2016

Customer rating:


Seemless x

Economy 2 Door (ECAR)

Los Angeles International Airport (LAX) on 15 May 2016

Customer rating:


Excellent service. I always use US Car Hire.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 14 May 2016

Customer rating:


Great service everything was easy. Would go to them again for Orlando car hire. Checked in with Alamo online went straight to garage at MCO and picked a car.

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 14 May 2016

Customer rating:


Using US Car Hire is a breeze. I highly recommend it. We had an Alamo vehicle and even though it was a large 15 seater we were still allowed to choose which vehicle we preferred from the line. Great Service and vehicle. We had no problems whatsoever. So thank you US Car Hire and Alamo.

Standard SUV (SFAR)

Kona Airport (KOA) on 13 May 2016

Customer rating:


Site experiance: The price was much cheaper than booking direct so i was a little sceptical at first but needn't have been. Booking prcess was easy and really liked the ability to pay off in installments as really helped budget for the trip. Alamo staff were pleasant to deal with and although ased the usual upgrade questions wernt pushy or bad tempered when i declined.. We got a car to our request, although we given free reign to select which one we wanted out of the 4 they had left, this gave us 2 make choices GMC and hyundai so chose the GMC as i can driven Korean xars here in the uk. Car was realtivly new with plenty of power to get us moving in comfort ( as coming from uk aways underestimare the extra engibe size required when using an Auto box) andhad no issues during our rental. Would i recomend either UScarhire or Alamo, yes on both counts. Very happy with experiance

Premium 4 Door (PDAR)

San Francisco International Airport (SFO) on 13 May 2016

Customer rating:


Great website making it very easy to rent a car.

7 Seater Passenger Van (MVAR)

Atlanta International Airport (ATL) on 12 May 2016

Customer rating:


Check in was great. I requested an upgrade from a van to a Durango or similar and received a Expedition at a modest premium. Whole check in and return process and staff were very very good. Car of course worked perfectly. Very competitive pricing. Recommended.

7 Seater Passenger Van (MVAR)

New York - John F. Kennedy Airport (JFK) on 11 May 2016

Customer rating:


Great experience to hire a car through. Hassle free and as we had booked the Gold Inclusive option it was literally all inclusive (no need to pay for anything else when you arrive) Visited New York from the UK and saved approx £160 by using US Car Hire, instead of going direct through Alamo at JFK Airport. Ended up with a Toyota Sienna - this MPV was fantastic and certainly catered for 5 adults for 7 days. Would highly recommend using US Car Hire and will definitely use if visiting the USA again.

Economy 2 Door (ECAR)

Sanford International Airport (SFB) on 11 May 2016

Customer rating:


Really happy with the service as usual - collecting from Sanford is so quick - no queue at all!

Compact 4 Door (CDMR)

Oslo Gardermoen International Airport (OSL) on 11 May 2016

Customer rating:


The billing by Europcar was not clear. The rental agreement included a charge for a 'basic insurance' policy (which had already been paid for before collection). Some of the agreement was in English, but not the part dealing with charges. I called the firm's office several times the same evening to ask about this but got no reply. I sent an email to Norway head office which nearly two weeks later has neither been acknowledged nor replied to. I queried the 'charge' when I returned the car and was told it would not be billed and they were often asked about this. An unnecessary and easily avoided inconvenience all round. Other than this, it was satisfactory. Your firm's service was as good as ever.

7 Seater Passenger Van (MVAR)

Newark Airport (EWR) on 09 May 2016

Customer rating:


Good service, everything done very professionally. Will use again

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 09 May 2016

Customer rating:


Used booths, and entire rental process went well. Good choice of cars, and could even have taken a larger car if wanted as offered a free upgrade to any car in row, including those of size ordered. Was out of garage within half an hour, and this included time selecting my car, and checking for any defects. Car was large enough for me and boot took 2 full size suitcases and 2 smaller bags. When I return to USA will definitely use you again.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 09 May 2016

Customer rating:


The Dodge SUV which had to be exchanged due to the engine management light coming on the third day was not a comfortable vehicle. The brakes were very sharp, it had terrible blind spots on both sides and we appreciated the upgrade to a Chrysler Town and Country which was much smoother and a great deal more comfortable with minimal blind spots. This in turn increased the enjoyment of our holiday.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 09 May 2016

Customer rating:


This is the 6th or 7th time I have used USCar Hire. As usual everything was seamless, from booking to collection.I would recommend you to anyone. The only small complaint I have re this booking was the pushiness of the Alamo Representative in trying to talk me into an unwanted upgrade at the hire desk. The vehicle I had ordered and paid for was fine and in excellent condition apart from smelling of cigarette smoke from the previous renter.

Luxury 4 Door (LDAR)

Orlando International Airport (MCO) on 09 May 2016

Customer rating:


Being able to Use the kiosk is great