What Do Our Customers Say?

Standard SUV (SFAR)

New York - John F. Kennedy Airport (JFK) on 05 Oct 2013

Customer rating:


All went smooth and as expected. At JFK the only minus is that Alamo is located away from the other rental suppliers, and you therefor need a shuttle.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 05 Oct 2013

Customer rating:


mycket prisvärt och bra bemötande

Standard Convertible (STAR)

Las Vegas International Airport (LAS) on 05 Oct 2013

Customer rating:


Brilliant rental experience, amazing car..

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Oct 2013

Customer rating:


SO EASY TO GET YOUR CAR WITH THE NEW KIOSK, NO HARD SELL AND NO WAITING IN A QUE FOR YOUR CAR. REALLY GOOD EXPERIENCE. DROVE AWAY WITHIN 10 MINS

Standard Convertible (STAR)

San Francisco International Airport (SFO) on 04 Oct 2013

Customer rating:


Prior to our departure we asked if Mustangs were available at SF Airport and were assured there would be. When we arrived, only two convertibles were available - A Chrysler and a Camarro. "We never get Mustangs" was the response from the guy at the desk. It also took quite some time for them to find the two convertibles that were available. Not a great start after an 11 hour flight.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 04 Oct 2013

Customer rating:


Great service hassle free with the online booking service would recommend to everyone.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Oct 2013

Customer rating:


The vehicle was good and performed very well. The only problem we had was trying to book in with the computer booking stations, when we tried this we got to the end of entering our details and it reported an error, We then were told to see an attendant at the desk, this cost us some extra time and the attendant said the system didn't work with foreign licences. Other than this the process was smooth.

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 04 Oct 2013

Customer rating:


All went smooth and no problems. Will use again :-)

7 Seater Passenger Van (MVAR)

Boston International Airport (BOS) on 04 Oct 2013

Customer rating:


Excellent service as always from US Car Hire. Very easy process at Boston airport and lovely vehicle. Thanks very much.

Luxury 4 Door (LDAR)

Washington Dulles International Airport (IAD) on 04 Oct 2013

Customer rating:


Everything went exactly as planned, I am very pleased. This was not my first time using USCar Hire and I can guarantee it was not the last.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 04 Oct 2013

Customer rating:


Although any modification you may want to do there is no online way, us car hire staf is easily available, by email, to serve in whatever modifications you want. I had two modifications to be done, and it was all right.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 03 Oct 2013

Customer rating:


I have used US Car Hire on a number of occasions and once again very good service Car from Dollar clean and tidy I would use both again

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 03 Oct 2013

Customer rating:


Excelente todo estuvo de maravilla

Intermediate 2 Door (ICAR)

Fort Lauderdale International Airport (FLL) on 03 Oct 2013

Customer rating:


A lot of pushing on buying fuel at alamo

Intermediate 2 Door (ICAR)

Boston International Airport (BOS) on 02 Oct 2013

Customer rating:


Very pleased with the service from uscarhire but not so pleased with Alamo. We had booked an intermediate size (Toyota Corolla or similar). On arrival the desk clerk tried to persuade us to take a larger, less economical car for a 'small' additional cost. We declined but when we got to the vehicle collection area there weren't any intermediate size cars there. I thought I was going to be offered a choice of vehicles as has happened in the past. The attendant had to go to find a car from the preparation area. There was no choice! I took this car because I wanted to get on my way. I didn't realise until I'd left the site that there was a feint smell of cigarette smoke in the car, despite there being no smoking stickers on the dashboard. It was only a slight smell, otherwise I would have taken the car back again, but it has affected my rating of the experience.