What Do Our Customers Say?

Economy 4 Door (EDAR)

Miami International Airport (MIA) on 03 May 2014

Customer rating:


Again excellent service! Had to not only change date, but as well number of days which Roulla from US Car Hire fixed swiftly! Pick-up fast! As - again - I used the Kiosk at Miami International. Booked Economy size got upgrade at pick-up to Midsize. Thanks for a great experience!

Compact 2 Door (CCAR)

Miami International Airport (MIA) on 03 May 2014

Customer rating:


Everything was perfect !

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 03 May 2014

Customer rating:


It is always a pleasure to make use of US Car Hire for my rental needs. Website easy to navigate, good price.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 May 2014

Customer rating:


I've used USCar Hire many times in the past with no problems whatsoever. This was the same and I'll use them again in the future. Although the Alamo self service machine I used in the airport let me get to the end before directing me to the desk, the queue to the desk was quite short and we were away within about 20 minutes. The key to it is to register your driving licence details in advance which speeds up the process. There was a choice of about 8 Chryslers or Dodges and the Alamo guys in the car park were very helpful, even directing me to the vehicle which had a DVD player for the kids .

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 02 May 2014

Customer rating:


Excellent service from Alamo

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 May 2014

Customer rating:


US car hire service was good, however Alamo tried to overcharge us by not explaining that we paid for a tank of fuel. We brought the car back full of fuel as per my agreement and if I hadn't noticed we would of been charged an extra $86 regardless. The clerk at Alamo was more interested in a hard sell to upgrade us rather than take the time to explain the paperwork. Don't pay for any fuel at the airport, thankfully they gave us a refund with not too much hassle.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 02 May 2014

Customer rating:


Been using Uscarhire for years now. Never had a problem. Car was superb

7 Seater Passenger Van (MVAR)

Sanford International Airport (SFB) on 02 May 2014

Customer rating:


Excellent, everything as described.

Economy 2 Door (ECAR)

Washington - Ronald Reagan International Airport (DCA) on 02 May 2014

Customer rating:


All good had no issue's with alamo and what i was quoted was correct.Excellent service from US car hire.

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 01 May 2014

Customer rating:


experience with US car hire great - had to change stuff with no problem. Having entered details on line to use Kiosk service, had again to fill in details at kiosk and then it couldn't read my credit card. Lost valuable time as the queue at the desk was getting longer and longer as I was filling in details at a kiosk which was not going to work. So joined queue and despite telling guy at desk we had opted to take the extra roadside emergency system offered by UScar hire he insisted that what he was providing was not the same thing and we wouldn't get help with lost keys etc without it. We declined, and he was still muttering after us after many "no thankyous". Apart from that great service from Alamo re adding extra driver two days later, assistance on how the car key locking system worked, no bother when car returned. Will use both US Car hire and Alamo again, but I will skip the kiosk - thought if licence details had been supplied on line I wouldn't have to rummaging about to put them in again, then the credit card declined after all that!!!

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 01 May 2014

Customer rating:


Alamo cars ,we had a large van that was adequate for our party as there were 10 of us. Alamo was very good sent us an email couple of days before our arrival at Orlando airport to ask if we would like to pick up car at kiosk so had no waiting car was ready and we were of same coming back no hassle would definitely use again.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 01 May 2014

Customer rating:


I`ve used US Car Hire a number of times over the last few years when I`ve visited the States. Because US Car Hire take care of everything car insurance wise, I`ve found that to be a really big help and takes the stress out of car hire. THANK`S US Car Hire Excellent Service. Plus I got the car I booked....

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 01 May 2014

Customer rating:


Great to have paid all expenses up front, even though Alamo rep tries to convince me I do not have roadside assistance, not what you want after a delayed flight. The car was really good only 1200 miles on the clock. Return was excellent at the depot prior to our return to the UK. Car already booked with US car hire for our next flight in September. Always use & recommend your service

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 01 May 2014

Customer rating:


Great to have paid all expenses up front, even though Alamo rep tries to convince me I do not have roadside assistance, not what you want after a delayed flight. The car was really good only 1200 miles on the clock. Return was excellent at the depot prior to our return to the UK. Car already booked with US car hire for our next flight in September. Always use & recommend your service

Standard 2 Door (SCAR)

Miami International Airport (MIA) on 01 May 2014

Customer rating:


As always we have been happy hiring with Alamo. Only 4 stars this time due to the 1.5 hour queue at Miami International to hire the car.