What Do Our Customers Say?

Standard SUV (SFAR)

Miami International Airport (MIA) on 10 Jan 2013

Customer rating:


It was a very pleasant experience renting with USCar Hire, the car was a new one and it was perfect. Everything was good but when I've chosen my car, a Standard SUV from Silver plan (US$ 722.00), the next window of the website asked me to decide about the special protection for road assistance, broken windows, flat tyre, etc... And I have decided by accpeting these extra protections by marking the box at an extra cost of US$ 34.00 (closely)right away or if I am going to hire this extra protection later (at the desk) I would pay much more (About US$ 100.00)for it. So far so good, but unfortunately, by the time I was to check in, the attendent told me that I had not hired the road assistance and I'd better to hire it at the desk to avoid future problems. So, I had to say okay and pay much more than I was supposed to for this service. In fact I don't even know the total amount of my bill yet.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 10 Jan 2013

Customer rating:


We have used your company for the last 9 years and have always found them excellent value and easy to use. We have recommended you to others.

Fullsize 4 Door (FDAR)

Los Angeles International Airport (LAX) on 10 Jan 2013

Customer rating:


Thakyou very much, it was very good experience

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 08 Jan 2013

Customer rating:


This time Alamo treat me real nice, we got a brand new car!

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 08 Jan 2013

Customer rating:


The whole process went very smoothly. We particularly like being able to choose from any car in the row. We rent from you for up to 20 weeks per year and know how genuine is your claim that alterations and cancellations are free. We are pleased to see a 'return full' option is available again - getting to the airport on an almost empty tank is scary. Only downside is that we insure my wife as an additional driver just in case of emergencies, On this occasion she did not drive. Last year the insurance covered her for no extra cost, but now we have to bear a substantial increase.

7 Seater Fullsize SUV (FFAR)

Sacramento Airport (SMF) on 07 Jan 2013

Customer rating:


good

Economy 4 Door (EDAR)

Orlando - Walt Disney Car Care Center on 07 Jan 2013

Customer rating:


We will tell everybody about your excellent service back home in the UK. So many things went wrong on our 3 month trip in the US but your carhire company saved us every time. Fabulous service from Roualla!

Compact 4 Door (CDAR)

Washington - Union Station on 07 Jan 2013

Customer rating:


EVERY THING SMOOTH WITH THE RENTAL. THANKS AGAIN

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 07 Jan 2013

Customer rating:


Overall very good. Was slightly disappointed about the selection of full size SUV's.

Economy 2 Door (ECAR)

Fort Lauderdale International Airport (FLL) on 07 Jan 2013

Customer rating:


excellent. Everything work out perfect

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 07 Jan 2013

Customer rating:


Exellent

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 06 Jan 2013

Customer rating:


As always great service. Questions replied to with speed. I would always recommend this service.

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 06 Jan 2013

Customer rating:


The Alamo really surmount my expectation for everything. I felt very comfortable renting a car at Alamo

Fullsize 4 Door (FDAR)

Memphis Airport (MEM) on 06 Jan 2013

Customer rating:


Your service is great. Never had any problems. 5 stars.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 05 Jan 2013

Customer rating:


This is my fifth long term hire from US.car hire and specifically Alamo. A choice of vehicle in the full size SUV category is a bonus. Never had an issue with either US. car hire or Alamo.