What Do Our Customers Say?

Fullsize 2 Door (FCAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


The process was very easy, and everything went very smoothly. I would definitely look to book with US car hire in the future.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 25 Jun 2015

Customer rating:


All very smooth on pick up and drop off. No hidden extras, great car

7 Seater Passenger Van (MVAR)

Newark Airport (EWR) on 25 Jun 2015

Customer rating:


Nothing was explained about the car when we collected from the valet. They also initially tried to put us in a smaller car that we have order as there were only 6 of us. We did mentioned that we were collecting a 7th person and then had to wait whilst the car was collected and delivered to us. We were not given an overview of the controls or how anything in the vehicle worked, electronic sliding doors etc.. Appreciate that certain things are standard in all cars but control panels do differ. We never did work out how to use the Cruise Control!!! We were not even walked around the car to see if there was any damage so took photos before we moved off just in case.

Luxury 4 Door (LDAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


Very easy to book and used the automatic ticket desks to pick up the car. We also received assistance from a staff member on how to progress through the automated menu. We even had a choice of 4 different cars when we went to collect the keys. Overall very impressed by the service.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


This is the second time we have used U.S. car hire.. Such an easy process to go through when reached the U.S. An prices were excellent

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


Excellent service, will use again.

Fullsize 2 Door (FCAR)

Houston Intercontinental Airport (IAH) on 24 Jun 2015

Customer rating:


Excellent!!! Had a great CAR, FORD EDGE??????

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 24 Jun 2015

Customer rating:


My car experience was very good other than the fact that the gentleman on the desk kept trying to sell me additional protection roadside assistance and trying to get me to upgrade vehicle even though I kept insisting that I required nothing else.

12 Seater Passenger Van

Orlando International Airport (MCO) on 23 Jun 2015

Customer rating:


USCarhire experience was flawless as always, just avoid any Dollar rentals as the staff were rude, ignorant and positively appalling to deal with.

Compact 2/4 Door (CDAR)

San Diego International Airport (SAN) on 23 Jun 2015

Customer rating:


Rental experience was good, collected by bus at the airport and transported to car rental area. Car was as ordered. Only downside was when I collected car I was told that I could return car without filling up as your petrol prices were cheaper! Having filled the car up from almost empty for $30 I was charged $45.11 with petrol still in the tank! So obviously I paid a premium for that service. Return of vehicle was completed quickly and efficiently. I cannot say enough about the staff on the transfer bus, we arrived at the car rental area at 3.30am and there was a bus waiting, the lady driver came over and helped my daughter and I transfer our cases onto the bus and stowed them away safely, she then dropped us off directly outside the terminal - fantastic customer service especially at that time of the morning! Also we extended the rental by 1 day so that I could return the vehicle in the early hours, this was done quickly and efficiently.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Jun 2015

Customer rating:


Fantastic experience again with UScarhire.com from beginning to end!! Have been using them for 10 years now and would not change!! Rented with Alamo and a great selection of vans on our arrival! Ended up with a basic model Dodge compared to the higher spec Town and County we had last year but I promised my 6 year old she could pick this time!!! ????

7 Seater Premium SUV (PFAR)

Orlando International Airport (MCO) on 23 Jun 2015

Customer rating:


This is the 2nd time using USCar Hire and everything went according to plan. My booking was with Alamo and I took advantage of the 'Save Time' kiosk service again this went well but only use it if there is a long queue because I still had to enter driving licence numbers and addresses for extra drivers which does take a bit of time. All vehicles were as promised and service was excellent. I would definitely use USCar Hire in the future and recommend it to my friends, it is good value and great service.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 23 Jun 2015

Customer rating:


Great service and price from US Car hire, got a bigger car than I was expecting, I booked a Chevrolet Tahoe but got given the long wheel base version Chevrolet Suburban. Only complaint is with Alamo as once again the car was not very clean inside, I had to spend some time when I got to my destination cleaning the interior, steering wheel etc.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Jun 2015

Customer rating:


Bit of a lottery getting the car nothing explained

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 22 Jun 2015

Customer rating:


Very easy and very accommodating staff .no fuss.