Economy 2 Door (ECAR)
|
Fullsize 4 Door (FDAR)
|
|
|
Intermediate SUV (IFAR)
|
|
Fullsize 4 Door (FDAR)
|
Luxury 4 Door (LDAR)
Orlando International Airport (MCO) on 01 Feb 2013
Customer rating: 
Customer name: Name withheld by request
Vehicle supplied: Chrysler 300
After a three-week trip around the USA, my final destination was Orlando. I was disappointed to see the choice of luxury cars at MCO was limited to three Chrysler 300s and a Hyundai. One of the Chryslers (the one I first loaded with my luggage) didn't have any keys in it, so I had to reload into another one. Thinking someone had stolen the keys, I informed the attendant when exiting who told me that there must be some issue with the car. Why hadn't someone taken the time to move it from the car lot? I wonder how many others had loaded this vehicle only to find it had no keys? Also, the luxury car section (which used to be near the entrance) is now tucked away and difficult to find.
Also what bothered me was that in all the other Alamo locations, a Chrysler 300 is a pemium vehicle, not a luxury. This was never clearer than on the keytag for my car - it clearly said that the class of car was a premium, not a luxury. My particular car had Pennsylvania plates.
To add insult to injury, there were a number of Chrysler 300s parked in the premium car section - further emphasising that I'd been duped for the difference between a Premium and Luxury car.
The car itself was... ok. It was quiet, but the engine had very little torque, so it was always hunting through the gears and the accelerator was very stiff, meaning it always felt like the car was underpowered.
It pulled to the left on highways, meaning you had to keep a tighter grip on the steering wheel than you'd like while driving. This was not an issue until exiting, when I noticed that my hand was suffering cramps. Also, the touchscreen only responded as/when it felt like it. Like almost all the other cars I hired from Alamo on this trip, the footwells were in dire need of a vacuum cleaner and parts of the interior were sticky. The exterior was covered in water spots, especially noticeable on the mirrors, which, in the Florida sun, become a real issue. I understand not wanting to take the time to dry a car (although it will wear the paint prematurely) but the mirrors and glass are a necessity.
|
7 Seater Passenger Van (MVAR)
|
Compact 4 Door (CDAR)
|
Compact 4 Door (CDAR)
|
Intermediate 4 Door (IDAR)
|
Economy 4 Door (EDAR)
|
Economy 2 Door (ECAR)
|
Economy 2 Door (ECAR)
|