What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Washington Dulles International Airport (IAD) on 13 Feb 2015

Customer rating:


Needed to extend our rental following a flight cancellation and rate to do this was considerably more than normal rental rates. In end we were more or less forced to return car and rent a new one at normal rates. We really appreciate that the rate we get is discounted using the voucher prepay scheme however this total lack of flexibility should plans change means we are reluctant to book this way again unless we were confident our plans will not change, or in this case be changed by the airlines/weather.

Economy 2 Door (ECAR)

Miami International Airport (MIA) on 13 Feb 2015

Customer rating:


Very good experience

Standard SUV (SFAR)

Newark - Liberty International Airport (New Jersey) (EWR) on 12 Feb 2015

Customer rating:


great as alwas!!

Standard SUV (SFAR)

Grand Junction Airport (GJT) on 12 Feb 2015

Customer rating:


Smooth collection and return and was able to swap car for one of same spec with roof rails with no problem.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 12 Feb 2015

Customer rating:


Excellent

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 12 Feb 2015

Customer rating:


The only comment that I have was that after doing on line check in I didn't realise that I could go straight to the vehicle parking lot. The desk Manager was standing with the customers and said that we did not have to wait to see the desk clerks. This made the process a lot easy after a long day.

7 Seater Passenger Van

Las Vegas International Airport (LAS) on 12 Feb 2015

Customer rating:


EVERETHING WAS GREAT

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 11 Feb 2015

Customer rating:


The service was brilliant thank you

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 11 Feb 2015

Customer rating:


Excellent service as always. We will never book direct with the big suppliers again as uscarhire.com make it so easy. No extras to pay for and always best competitive prices.

7 Seater Fullsize SUV (FFAR)

Mobile International Airport (MOB) on 09 Feb 2015

Customer rating:


Simple to book through the website, was e-mailed all the info I needed no problems. Easy to collect at the Alamo counter, just what you need after a 9 1/2 hour flight. Vehicle was new and clean and was what I booked. Will definitely book through uscarhire later in the year when I head to the USA again.

Standard Convertible (STAR)

Los Angeles International Airport (LAX) on 09 Feb 2015

Customer rating:


Loved it! The freeways in LA were a bit intense for the first day but we got through. The car selection when we arrived to get ours was great, we had about 5 convertibles to choose from, Chev, Ford and a wee Mazda as we call it in New Zealand. ??

Standard SUV (SFAR)

Orlando International Airport (MCO) on 08 Feb 2015

Customer rating:


On pick up a bit confusing as shown line of cars to select from but appeared to have cars above grade in line! however car choosen was clean and met our needs.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Feb 2015

Customer rating:


Excellent, well signposted, fast and easy. Only comment is that it seemed repetitious to preload all documents details online then repeat the process again at the fast kiosk?

Mini Passenger Van (MVAR)

Miami International Airport (MIA) on 07 Feb 2015

Customer rating:


The rental was pretty smooth meaning luckily no troubles, like accidents or problems with the vehicle.

Standard SUV (SFAR)

Denver International Airport (DEN) on 06 Feb 2015

Customer rating:


The pickup process was easy enough, I had registered for the quick pickup service but when I got to the office there were 3 assistants waiting at the desk so it seemed easier to use one of them. I had to rebuff the attempts to upgrade the car and take additional insurance but other than that the only delay was a printer jam. Choice of Stands SUVs was good and we chose one of the 3 Checrolet Equinox lined up outside. Nice car, great condition but it was either defective or seriously underpowered as it really struggled climbing the ascents on the way to Breckenridge. The drop off on the return was very quick, easy and courteous with a bus ready and waiting. All in all very please with US Car Hire and Alamo, aside from the slight problem with the car it would have been 5 stars