7 Seater Passenger Van (MVAR)
|
Fullsize 4 Door (FDAR)
|
Intermediate SUV (IFAR)
Orlando International Airport (MCO) on 19 Aug 2012
Customer rating:
Customer name: Name withheld by request
Vehicle supplied:
Would not use again. 'Genuine up-front pricing with no nasty surprises' is a lie. We were charged for a full tank of fuel when picking up, airport service fee, sales tax and were also forced to pay more for a different type of SUV because 'nothing we have available will fit 4 bags'. A complete shambles.
|
Intermediate SUV (IFAR)
Orlando International Airport (MCO) on 19 Aug 2012
Customer rating:
Customer name: Name withheld by request
Vehicle supplied: Mazda CR-9
Would not use again. 'Genuine up-front pricing with no nasty surprises' is a lie. We were charged for a full tank of fuel when picking up, airport service fee, sales tax and were also forced to pay more for a different type of SUV because 'nothing we have available will fit 4 bags'. A complete shambles.
|
|
Fullsize 4 Door (FDAR)
|
|
Intermediate 4 Door (IDAR)
Sanford International Airport (SFB) on 18 Aug 2012
Customer rating: 
Customer name: Name withheld by request
Vehicle supplied: 1st, Dodge Avenger. 2nd, Ford Focus saloon.
The service from US Car Hire was excellent, kept informed, all paperwork sent in a timely manner.
Alamo, is a different story! straight away on arrival, the agent insisted that i had reserved a 2 dr pontiac,i said there was no way i would book a 2dr, when there were 2 adults and 3 children with cases! he tried to get us to pay $150 to upgrade (to the car i had booked anywyay) after a disagreement with the agent, we took the car,(the 4dr Dodge i had booked) which the next day began flashing warnings at me, i took this to Alomo in Orlando, who took it straight from me and i had to wait an hour for a replacemnt. when i returned the vehicle, with a full tank of gas, Alamo attempted to bill me $50 for fuel! for the first car that i had had... i explained that the car was not fit to be used, so would not pay it.. they did wipe the fee, but their attitude towards customers was horrendous.. I will use US car hire again.. but DEFINATELY WILL NOT use Alamo again.. in my opinion, Alamo is a good name for them, as they seem to have kept a few of the Cowboys from there to work for them!!!
|
7 Seater Fullsize SUV (FFAR)
|
7 Seater Passenger Van (MVAR)
|
Intermediate 4 Door (IDAR)
|
|
Intermediate SUV (IFAR)
|
Intermediate SUV (IFAR)
|
|