What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

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Reviews of car rental: All Suppliers : All Car Types : All Locations - Page 315

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

6588 reviews found (Page 315 of 439)

Average rating:

5/5

Intermediate SUV (IFAR) Sanford International Airport on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: DODGE JOURNEY Book a car at this location THIS IS THE THIRD TIME I HAVE USED USCAR HIRE FAULTLESS AS USUAL . I WOULDN,T USE ANY OTHER CAR HIRE COMPANY WHEN GOING TO THE STATES I KNOW WHAT I AM GOING TO GET GOOD RATES, FAST SERVICE GOOD CHOICE OF CARS

Intermediate SUV (IFAR) Orlando International Airport (MCO) on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Jeep Patriot Book a car at this location The Auto check-in desk would not work for UK-N Ireland licenses but made me go through the complete data entry sequence before failing, wasting time when I could have been in the line. The choice of mid-size SUVs was very limited. The only Ford Escape (my first choice) drove off as we arrived and we were nearly forced to take a Nissan Juke (which I would consider compact rather than mid-size) Fortunately a Jeep was returned while we were searching

Intermediate 4 Door (IDAR) Sanford International Airport on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chevrolet Cruze LT Book a car at this location Great service. Pick up was very easy as was the drop-off. Nice car.

Intermediate SUV (IFAR) Los Angeles International Airport (LAX) on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Ford Escape SUV Book a car at this location I am disappointed with the experience. When picking up the car I was charged a range of fees that were already covered in the rental agreement and has to question them. I was told they were not covered - such as airport fees, taxes, etc. From my booking they were included. On drop off, I was also charged another $80 of fees for the GPS which was included in the price. I only noticed this after I left as they hurried me out of the car.

Economy 2 Door (ECAR) Miami South Miami Beach on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: jetta Book a car at this location great service

Compact 2 Door (CCAR) New York - Manhattan - W. 44Th St on 29 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Book a car at this location great trip beacase your attention to us! you are helpfull and evry thing was in time!!!!! do you have cars in erupe? germany?

Intermediate SUV (IFAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: JEEP Patriot Book a car at this location US Car hire were great we have used them in the past & will continue to do so in the future, unfortunately the same can't be said of Alamo. The quick service machines were faulty & the customer service from the sales reps were shockingly poor. The rep we dealt with was down right rude & was ignorant to my dad who is hard of hearing, when my dad asked him to repeat something as he hadn't heard properly the rep started to speak to my father as if he were an idiot - very slowly & over pronouncing words. We will use US car hire again & have recommended them to many friends but will not be using Alamo again

Intermediate SUV (IFAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Jeep Patriot Book a car at this location We always use US Car hire. This time we used the Alamo self service kiosk at Orlando airport and it was a disaster. All the information we had previolusly given had to be re-entered manually (No scanner as described on US Car Hire web site). The system would not accept our details and we had to queue (along with other US car hire customers who had the same problem). We then had the hard sell from Alamo trying to sell us everything from fuel to satnav. However we will continue to use US Car hire as on our last 4 hires everything has been first class.

7 Seater Fullsize SUV (FFAR) Phoenix Sky Harbor International Airport (PHX) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chevrolet Tahoe Book a car at this location Easy, clear site. Price was very good. Alamo was excellent and the car was high spec. Will definitely use this company again.

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Grand Caravan Book a car at this location Super service & very quick pick up and return at airport !! Exactly want you want after a long flight !! Will use again for sure !! Highly recommended !! Many many thanks !!

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Dodge Grand Caravan Book a car at this location It took an hour to queue and get to the desk at Orlando . Tried the terminals first but it wouldnt work . Once at the desk everything went smoothly just took an age to get through the queue

7 Seater Passenger Van (MVAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chrysler Town and Country mini van Book a car at this location Everything went smoothly. Before the journey, I wondered wether I should bring an international driving license. The Alamo agent did not need it; in fact, they have a brochure with pictures and description of all existing driving license models.

Intermediate SUV (IFAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: tucson Book a car at this location service was great no problems at the check in desk

15 Seater Passenger Van (FVAR) Orlando International Airport (MCO) on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Ford E 350 Book a car at this location Check in kiosk did not work then told we had to pay for gas that we knew nothing about. Told it was $108 +taxes for a full tank yet when we filled the tank during the holiday it would only take $94 all in. We felt this was abit deceitful on their part. We were quite happy to return with a full tank if originally given one without the company charging us.

Intermediate SUV (IFAR) Sanford International Airport on 28 Jun 2013 Customer rating: Customer name: Name withheld by request Vehicle supplied: Chevrolet Tahoe Book a car at this location Although had set up fast hire to use Alamo kiosks had still to report to main Alamo desk. Was advised vehicle originally hired would not be sufficient to carry 4 adults and 4 suitcases and had to upgrade. vehicle was brought over and we were left to our own devices to load the car (fair enough) and to work out all the control, lights etc. Operator just moved on to next customer and as it was raining very heavily they were not interested in standing about. From your point of view the actual on-line experience of hiring the car with your company was fine and very easy to do.