What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 24 Apr 2012

Customer rating:


As usual the car hire was excellent as we use your car hire at least twice a year I do not have any complaints it was very easy.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 11 Apr 2012

Customer rating:


Excellent service as always. I wouldn't use anyone else for my Florida car hire!

Economy 2 Door

Miami International Airport (MIA) on 31 Mar 2012

Customer rating:


The car was easy to book and straight forward collection/return. We have recommended US Car Hire to our guests and we will definately use them again.

Economy 2 Door

Orlando International Airport (MCO) on 14 Mar 2012

Customer rating:


This hire was for myself on a maintenance visit, we usually have a larger vehicle. On this visit the company had run out of the vehicle type ordered so I was given a free upgrade from and economy car to the next grade free of charge. A nice newish car, not many miles on the clock and again a trouble free passage through the hiring process.

Luxury 4 Door (LDAR)

Orlando International Airport (MCO) on 05 Mar 2012

Customer rating:


Great customer service from US Car Hire. Quick and easy booking process. On arrival at MCO we got the exact model of car we had booked.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 28 Feb 2012

Customer rating:


We were extremely satisfied with the car, it was very clean on pick up. No problems with the paperwork, everything flowed, we were soon on our way.

Intermediate 4 Door

Orlando International Airport (MCO) on 27 Feb 2012

Customer rating:


Car was nearly new. Comfortable, quiet running, good visibility, economical, reasonable performance. Like hiring from Alamo because we like to choose our car. Pre-registered and then able to go directly to the kiosk.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 23 Feb 2012

Customer rating:


Just a small queue at the Alamo desk so waited maybe 10 minutes or so, no time at all really. There were no compact cars in the garage so we found a 'bod' wandering around and he told us to go take an intermediate and took us to where they were parked, there was only 1 and 2 customers were already arguing over it so he gave us a choice of luxury car at no extra cost :)

Standard SUV

Orlando International Airport (MCO) on 30 Jan 2012

Customer rating:


This was the first time we had booked an Intermediate SUV - as there were only 2 of us travelling we thought our usual 7 seater SUV might be a bit too large. However we didn't really like any of the models in the parking lot and arranged locally to switch to a 7 seater Dodge Grand Caravan, which we thoroughly enjoyed driving. Alamo were very helpful and arranged this without any fuss.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 07 Jan 2012

Customer rating:


Used Alamo for our January rental as we had been pleased with the previous car that we had rented through them. No problems with attempts to talk us into any extras as I made sure that my already purchased Enhanced Roadside Assistance documentation was easily visible! We chose a Chrysler 200 from the line-up of available cars and were extremely impressed. We both agreed that it was the best rental car that we had ever used. Low mileage, beautiful condition, comfortable, quiet and a real pleasure to drive.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 07 Jan 2012

Customer rating:


Used Alamo for our January rental as we had been pleased with the previous car that we had rented through them. No problems with attempts to talk us into any extras as I made sure that my already purchased Enhanced Roadside Assistance documentation was easily visible! We chose a Chrysler 200 from the line-up of available cars and were extremely impressed. We both agreed that it was the best rental car that we had ever used. Low mileage, beautiful condition, comfortable, quiet and a real pleasure to drive.

Economy 2 Door

Tampa Airport (TPA) on 04 Jan 2012

Customer rating:


We always use U.S.Car Hire. We often have tricky bookings where we need different pick up points to the drop off point and they are always so helpful and patient.

Compact 4 Door

Tampa Airport (TPA) on 02 Jan 2012

Customer rating:


Late arrival at Tampa and only two vehicles in the car category of our order. Unfamiliar with a Nissan Versa, yes it is smallish but for two persons perfectly adequate. Would choose the car again if there was limited choice.

7 Seater Passenger Van

Orlando International Airport (MCO) on 28 Dec 2011

Customer rating:


We have used and recommended US Car Hire since 2004. Always great service and very competative rates.

7 Seater Passenger Van

Orlando International Airport (MCO) on 24 Dec 2011

Customer rating:


The booking process was very straight forward and efficient as usual. Arrived at the airport hoping to waft through the collection process by registering for the self check-in booths, unfortunately they wouldn't work for us and we had to queue to see the counter. The line wasn't too long, but it was disappointing after pre-registering. Went to the garage to select our car - great selection to choose from, main choice was between Kia Sedona, Dodge Caravans and Chrysler Town & Country. We opted for the Town & Country - great choice. The car had a couple of hundred miles on the clock only and smelled new! Fab! Great car, loved the reversing camera as well as the sensors. Would book the same again with confidence. The only reason for four stars instead of five was for the booth self check-in not working.