What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 31 Oct 2015

Customer rating:


We have hired cars with US Car hire 7 times the past six years. We normally use the kiosks for a quick get away. However as we had completed the online check in we were told we did not need to use the kiosk and could go across to the garage and select a car from our category. This made it even quicker to get away! Although I don't think this part is clear on your web site? Slightly disappointed with the car (small SUV) Only two of us on this occasion, however we could not get two cases in the boot! Normally there are four of us and we order a std SUV which will take four cases without any problems. We will be traveling to Florida again next year and will once again book with US Car Hire. Regards, Andy

Standard SUV (SFAR)

Fort Myers Southwest Florida International Airport (RSW) on 31 Oct 2015

Customer rating:


perfect

7 Seater Passenger Van (MVAR)

Fort Myers Southwest Florida International Airport (RSW) on 31 Oct 2015

Customer rating:


perfect

Standard Convertible (STAR)

Orlando International Airport (MCO) on 31 Oct 2015

Customer rating:


We have used this site for the last 5 years, very good service and easy to use. We have had problems in the past getting the car we have booked because they have not a had a convertible when we went to pick up the car, this year they only had one which was a Camaro, great car.

Fullsize 4 Door (FDAR)

Sarasota Airport (SRQ) on 30 Oct 2015

Customer rating:


All was really good, as usual.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 30 Oct 2015

Customer rating:


We were very impressed with the service offered by US car hire and Alamo. Using the online check in enabled us to go straight to the garage to select our car. We really wanted a Mustang however there were none in the parking lot. This wasn't a problem as the Alamo staff very helpfully arranged for one to be brought to us within 5 minutes. Driving the car was a fantastic experience and really lived up to expectations. We would certainly use US car hire and Alamo for future trips and also recommend these companies to family and friends

Standard Convertible (STAR)

Los Angeles International Airport (LAX) on 30 Oct 2015

Customer rating:


staff were great. Consistant good service always from the guys at alamo LAX. Car wasn't washed outside but clean inside. Could have been rain dirt on outside but I was ok with it.

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 29 Oct 2015

Customer rating:


The overall experience was excellent and the team I dealt with were very helpful.As usual I will be booking with Alamo again in April/May 2016.My only suggestion to improve renting is for Alamo to recognise that customers do arrive on late flights ( example from UK) and I have regularly found (although not this time as I made prior arrangements) that the later the flight the fewer vehicles are available to choose from.Thanks John Stuart Russell

Intermediate 2 Door (ICAR)

Greensboro - Piedmont Triad International Airport (GSO) on 29 Oct 2015

Customer rating:


Great price. Easy to do

Luxury 4 Door (LDAR)

Los Angeles International Airport (LAX) on 29 Oct 2015

Customer rating:


Was disappointed with the "choice" of cars at LAX, only 2 cars available.Not worth the extra money to rent luxury. However this is no reflection on USCarhire.Would use them again without hesitation on my next trip. Had a puncture with the Lincoln and Alamo swapped car with no trouble.

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 29 Oct 2015

Customer rating:


Great rental experience, used the fast track service and it was so quick and easy to pick up the car. Will use this service again. car was really nice, very clean and well maintained.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 28 Oct 2015

Customer rating:


5 star really good.Alamo self check in superb .Missed the queue of personal completly. Also got an upgrade to an 8 seater. Did not even ask for it.

Economy 2 Door (ECAR)

Jacksonville Airport (Florida) (JAX) on 28 Oct 2015

Customer rating:


Altogether a good experience. I liked the car I got, the staff were very nice and also helpful when I had trouble opening up the trunk. Best car hire so far in the USA.

Economy 4 Door (EDAR)

Denver Airport (DEN) on 28 Oct 2015

Customer rating:


Everything went fine with the rental. But because my grandmother had a stroke, I had to leave Denver 1 day early. I wrote to you guys to find out how to shorten my rental, and you guys told me I have to do it through Alamo. I talked to Alamo, and they say you are the only ones who control that money flow. In the end, I'm screwed because I used you guys and paid in advance.

Intermediate 4 Door (IDAR)

New Orleans International Airport (MSY) on 27 Oct 2015

Customer rating:


On arrival there weren´t any car available at the lot, first they tried to change it to a smaller car but in the end they gave me a car thta was supposed to be in the same elevel as the one that I rented