What Do Our Customers Say?

Standard SUV (SFAR)

Orlando International Airport (MCO) on 30 Aug 2014

Customer rating:


Overall a very smooth, trouble free and efficient service, with a good choice of vehicles available. Have used US Car Hire on several occasions and would have no hesitation in doing so again.

Standard 2 Door (SCAR)

Orlando International Airport (MCO) on 30 Aug 2014

Customer rating:


was easy and great to use!!!

Intermediate SUV (IFAR)

Washington - Union Station on 29 Aug 2014

Customer rating:


As usual excellent service. I have used you for the last 9 yrs of usa travel and will do again

Standard SUV (SFAR)

Seattle International Airport (SEA) on 28 Aug 2014

Customer rating:


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Standard SUV (SFAR)

Seattle International Airport (SEA) on 28 Aug 2014

Customer rating:


Excellent service provided and the enhanced road service was second to none

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 27 Aug 2014

Customer rating:


Have used USCarHire several times, Good Service, Good Rates, No Worries or Problems

7 Seater Passenger Van (MVAR)

Sarasota Airport (SRQ) on 27 Aug 2014

Customer rating:


As usual, very easy to book online and the rental procedure went very smoothly as well. The only thing I would say needs a slight amendment is when you are online booking the car, you need a screen just to look at the car details to confirm everything is correct before clicking confirm as you can't quite see all the details beforehand. Very pleased.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


I found alamo and us car hire so easy to deal with and competitively priced . The quality of car I revived was exceptional throughout .

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


A courteous and efficient service from pick up to drop off. Will definitely use USCarHire again on our next vacation to Florida.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


Very good service and easy to use. The system now in use at the airport was very quick and easy to use. The representative on hand to assist was efficient, helpful and courteous. The car was very good and met all our needs. Very easy to acquire the vehicle and very easy to return. No fuss or hassle Thank you John Griffin

Standard Convertible (STAR)

Los Angeles International Airport (LAX) on 26 Aug 2014

Customer rating:


was completely over the moon with everything.price very good I had full cover no hidden surprises,also when I had a couple of questions whilst in America my emails were answered very quickly so felt totally supported.If I ever go again and hopefully will I would not even look anywhere else rather come straight to yourselves .I would be the first to recommend you to anyone and have total confidence in yourselves.Thank you very much

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


This is the third time we have rented a vehicle through US Car Hire at Orlando Airport. We have always used Alamo. The whole experience from start to finish has been great, no hassle on arrival at MCO as everything paid upfront. Would definitely use again and definitely recommend to everyone. The Dodge Grand Caravan was a great choice for our party of 5.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


Very smooth from placing the reservation , using the Alamo kiosk, pick-up and return of the car. All very good. No hesitation in using USCar Hire and Alamo again. Many thanks

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


Picked up the car no problem, but wasn't till we got to our hotel that it became apparent that we had not been given a fob to open/close the car. My wife got in touch with Alamo over the internet and was told to go to the nearest Alamo car rental office and they would sort the problem for us. I drove to the Shearton Four Points Hotel (closest Alamo office) and explained our problem, only to be told they couldn't help me and I would have to take the car back to the airport. Well, I have saved hard for a holiday which lasts only 14 days, I've already drove out of my way at my expense and then been told to drive all the way back to the airport at my cost (fuel and tolls) to sort something which was Alamo's making. So not having a fob, you might think is not much of a problem, it was as every time I opened the car the alarm would go off and thankfully I was quick every time and got the key in and started the engine within four loud blasts of the alarm horn. This stopped the noise, but if I'd been any slower I don't know what I would have done. Silly English man really as I soldered on, but should have made a stance and demanded a car be brought to my hotel. Another view is, should a caring company have made plans to get a car with a fob to me for the next morning, yes I think so. When I got to the airport to return the car I also made sure I spoke to the woman at the returns kiosk to tell her the problem I had and that I had not lost the fob and do not expect to be charged in anyway. She said the person who had it before me probably lost it and I was unlucky. Not a happy customer Alamo.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 26 Aug 2014

Customer rating:


Very pleased with service easy pickup and drop off and no problems with the car. Was able to choose from a wide range of vehicles at airport when collecting car and kiosk saved me lot of time queuing for booking.