What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 23 Oct 2012

Customer rating:


Great car at a great price! Alamo's self service kiosk was a breeze and we got our car in minutes. Next time we go back to Florida we will use USCARHIRE.com

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 23 Oct 2012

Customer rating:


The car hire itself, which was genuinely fully inclusive with no extras to pay, was fantastic. I got exactly what I had ordered. The two downsides, although did not cause any major issues were firstly that the prepaid toll pass wasn't very obvious as I had to ask about it rather than be told and even then I was dubious having driven through a number of tolls about whether I would be charged correctly or just fined for failure to pay. Secondly, that the save time kiosk option simply didn't work. Despite the kiosk finding my booking and me attempting the process twice the kiosk insisted I go to the desk. This was exceptionally frustrating since the whole point was to avoid hassle after the long flight but in the end meant I still had to queue and have extras and upgrades offered to me. However, neither of these issues is a reflection on US Car Hire since they both relate to Alamo themselves. I will happily use US Car Hire for my next trip and will recommend it to others.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 22 Oct 2012

Customer rating:


Very happy with Car and Service. The Alamo representative trying to oversell an upgrade, and more insurance was slightly annoying but apart from that very happy.

Fullsize 4 Door (FDAR)

San Francisco International Airport (SFO) on 22 Oct 2012

Customer rating:


it was not car available and I need to wait for it daily

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 21 Oct 2012

Customer rating:


Stress and trouble free experience

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 21 Oct 2012

Customer rating:


the car had not been cleaned sticky residue spilled over central dash unit parts of the movable seats broken and all 4tyres inflated to different levels with 2 of them well under safe driving levels on a plus note the self service machine worked well despite being told by staff that only US driving licence holders could use it

Fullsize 4 Door (FDAR)

Sanford International Airport on 21 Oct 2012

Customer rating:


Easy Transaction at Airport. Picked the car we wanted from a row.Car was like new.For the full 2 week holiday it was a plesure to drive, had full cruise control, radio selectors etc on steering wheel. Blue tooth for the phone. what more could you want.Power sockets in the back for the kids ipods etc:

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


I was disappointed that I was unable to use the self service counter at Alamo. I phoned them up and they assured me that I was unable to do it unless I rented direct through Alamo.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


Mycket bra och praktisk bil

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 20 Oct 2012

Customer rating:


UScar Hire is the best!!!!!!!!

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


We arrived to find the whle flight were all headed to Alamo. The self check in did not work - failed for all International customers. Caused huge delay and aggravation. Car was dirty.

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 20 Oct 2012

Customer rating:


The car we had was a compact model, chevrolet cruize. Great car, great experience and great holiday! Only fault is that we had to extend our trip due to hurricane sandy for four days. Extended the car hire for the four days and it was just as expensive even more expensive as the original hire which was for 10 days. Other than that service and car itself were fantastic!

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 20 Oct 2012

Customer rating:


Rental clerk was unhelpful. Gave us a leaflet about Sunpass and rather than explain it he told us to read it, although we did ask him to explain to us what it was. He was very dismissive about the additional breakdown cover we'd taken out. We had thought that this would be provided by Alamo, so it would have been helpful if this had been clearer on your website.

Intermediate 2 Door (ICAR)

Nashville Airport (BNA) on 20 Oct 2012

Customer rating:


no problems all went well - the agent at the desk was very nice, send hime to MCO and train the guys there!

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 19 Oct 2012

Customer rating:


First place we've ever hired a car from & I thought it was brilliant and very easy!