What Do Our Customers Say?

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 06 Sep 2014

Customer rating:


Quick and easy

Standard SUV (SFAR)

Miami International Airport (MIA) on 06 Sep 2014

Customer rating:


Everything went smooth from the initial booking to the actual pick up and drop off. I evenr managed to change the drop off time after my initial booking for no additional cost. Very good service

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 06 Sep 2014

Customer rating:


We have used uscarhire many times without any problems at all, this time I made a massive mistake with the dates of my booking, I emailed my concern and Roulla corrected the dates within the day, a great company to deal with, and great customer care.

Fullsize 4 Door (FDAR)

Los Angeles International Airport (LAX) on 06 Sep 2014

Customer rating:


Smooth pickup and dropoff. Great car and good service, thanks

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 05 Sep 2014

Customer rating:


Perfect! Even took the time to change my rental due to flight delay.

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 05 Sep 2014

Customer rating:


Easy online process. Great not having to pay upfront, used deposit facility.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 05 Sep 2014

Customer rating:


very good

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 04 Sep 2014

Customer rating:


Easy, pleased with rental. Pleasure to do business time and time again. Love the young driver product.

15 Seater Passenger Van (FVAR)

Los Angeles International Airport (LAX) on 04 Sep 2014

Customer rating:


US car hire was fine. Alamo car hire in LAX was a nightmare. Far too busy, long wait and we were allocated a Van with faulty indicators and brake light (only found it once we were on the road). Had to switch vans at Palm Springs (120 miles down the road). After that all was fine.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 04 Sep 2014

Customer rating:


I have booked my car hire with you for the last 8-9 years and never had any problems. No hidden extras have been encountered.

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 04 Sep 2014

Customer rating:


The flight arrivred al 8 am and at thai time there be only one intermediate suv for pick up,

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 03 Sep 2014

Customer rating:


Everything went smoothly according to plan, exactly as described on your web page, which I read before placing my order. I could not fault the service in anyway.

Intermediate 2 Door (ICAR)

San Francisco International Airport (SFO) on 03 Sep 2014

Customer rating:


Used Alamo kiosk, pleased I registered in advance and skipped the line at SFO. Pick up and Drop off were easy.

7 Seater Fullsize SUV (FFAR)

Las Vegas Airport (LAS) on 03 Sep 2014

Customer rating:


Excellent service as always. Used the Alamo service machines that are straightforward & easy, thus avoiding the lengthy queue. Would definitely use US car hire again.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 02 Sep 2014

Customer rating:


We were asked by both yourselves and Alamo, by email, to fill in the on line information so that the automated kiosks could be used. We duly did this. On arrival at Orlando we went to a kiosk and tried to check in. The kiosk refused our application with no explanation. When we were eventually served at the desk we were told that bookings over 30 day were not allowed to use the automated kiosks, why ask us to use the kiosk in the first place !!!!!!! We were NOT told by the customer agent that we had to return the car after 30 days as stated on the rear of the agreement. When we contacted Alamo (In India) they stated that they only had the information up to 30 days and that we would have to contact Orlando Airport ourselves for the correct information. We eventually spoke to someone who agreed we should NOT return the car after 30 days and sent an email confirming this. If you check your records you will find that we have been using your company for a number of years and we found that this was by far the worst experience we have ever had in renting cars from yourselves/Alamo