What Do Our Customers Say?

8 Seater Passenger Van (SVAR)

Sanford International Airport on 04 Oct 2012

Customer rating:


Very helpful and efficient staff that seemed to want to please, the process of collecting and returning the car was so easy. I would definitely recommend this company and will use again, Thanksstaff

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 04 Oct 2012

Customer rating:


Lovely car, although it was an upgrade.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 04 Oct 2012

Customer rating:


Excellent, does what it says on the tin, thank you for being a great company, the vehicle was very clean and brand new. Thank you for making our holiday problem free especially at the airport.

Intermediate SUV (IFAR)

Sanford International Airport on 04 Oct 2012

Customer rating:


Getting the quotes and choosing our package and car group was easy - as usual we always get a good set of competitive quotes across the car groups. The booking process was smooth and communication was excellent post booking - all very important as we often book a few days before rental commences. Knowing how busy the airport gets we did sign up to use Alamo's "Save Time" kiosks. On arrival we were pleased as the queues were very long at the desks, but unfortunately after 3 attempts the kiosk acknowleded and confirmed our booking but failed to deliver our paperwork - referring us to see an agent at the desk. We did receive help without queuing in the end and the issue was apparenetly that our (fairly new) driving licenses did not have barcodes for scanning - even though our details were confirmed as OK. Not so sure, but they sorted us out and at least soon after were on our way with a brand new and very appropriate car for our booking group - beware though as we were offered Nissan Jukes in the same class - these are inferior in size and performance. Overall very happy - the hiccup was a pain, but soon forgotten.

7 Seater Fullsize SUV (FFAR)

Washington - Ronald Reagan International Airport (DCA) on 04 Oct 2012

Customer rating:


Easy to use website and cheap rental price (compared to the price on the Alamo website). Also the KIOSK check-in is great. No annoying sales person.

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 03 Oct 2012

Customer rating:


Very easy and good value for money. All paper work delivered on time with all the details that I neeeded. Alamo experience much much better than Budget!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 03 Oct 2012

Customer rating:


Such an easy pick up, no stress and had the keys within 5 minutes of reaching the desk -thank you!

Full Size 2 Door

Boston Downtown (BOS) on 03 Oct 2012

Customer rating:


Distance between rental office and garage was too far when pulling suit cases especially in the rain and instead of a full tank of gas it was 3/4. We were asked to return it at the same level which is impossible so ended up filling with more gas than needed.If this is Company policy then it should be stopped,if not then it is an employee scam!!!!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 02 Oct 2012

Customer rating:


It would be good if more of Alamo's vehicles had Sat radio!

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 02 Oct 2012

Customer rating:


Pleasure once again to deal with Alamo with your current value and service I would'nt go any where else thanks again rob davis

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 02 Oct 2012

Customer rating:


Great price & quick and easy rental!

Fullsize 4 Door (FDAR)

Miami International Airport (MIA) on 02 Oct 2012

Customer rating:


Great service!

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 02 Oct 2012

Customer rating:


We recently hired a car from Alamo, we ended up having to upgrade the car as discovered a "mid-size" wouldn't be large enough for our luggage. The car we did get was spacious and clean. However after our first journey in the car we noticed the rear window wiper was missing - that really should be checked by staff before renting the vehicle out. Also we were very disapointed that we had to queue for almost an hour at the check-in desk to get our vehicle. We tried to do it at a self-service desk with a member of staff helping but were unable to do so. It was at 9am on a Tuesday, if this is a busy time then there really must be more staff on at that time.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 01 Oct 2012

Customer rating:


a very plus treatment, only positive comment i have.

Intermediate 2 Door (ICAR)

Boston Downtown (BOS) on 01 Oct 2012

Customer rating:


Car had not been valeted either inside or out. Pamphlets and paperwork from previous hirer were still in the box between the two front seats. Apart from that the experience was good with the front desk Alamo staff being very helpful despite being very busy