What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 01 Mar 2016

Customer rating:


We have rented cars from Alamo for many many years and never had a bad experience. Friendly efficient staff. Good cars and reasonable rates. As they say it does what it says on the tin. Would recommend to my best friend.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 01 Mar 2016

Customer rating:


Everything was very easy - website especially good. When I had a query I was emailed back with the answer within 1 day Choice of car at airport very good - and return of the car exceptionally easy and efficient.

Intermediate 2 Door (ICAR)

Orlando International Airport (MCO) on 29 Feb 2016

Customer rating:


nice experience

Economy 2 Door (ECAR)

Las Vegas Airport (LAS) on 28 Feb 2016

Customer rating:


No screen wash

Compact 4 Door (CDAR)

Miami International Airport (MIA) on 28 Feb 2016

Customer rating:


Excellent!

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 27 Feb 2016

Customer rating:


Excellent! The U.K. Team as usual were very helpful and responsive. The pick up at the airport was very convenient and l particularly like having a choice of vehicle from the range selected. I would always use us arbiter in future.

Standard SUV (SFAR)

Denver Airport (DEN) on 27 Feb 2016

Customer rating:


Great experience

Economy 2 Door (ECAR)

Newark - Liberty International Airport (New Jersey) (EWR) on 27 Feb 2016

Customer rating:


Very good competitive price.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 26 Feb 2016

Customer rating:


Everything went very smoothly, I did Alamo online check in and walked straight to garage. Alamo agent gave me a keys and off we go. Second day we got a problem with navigator power cable and navi was constantly shutting down. Then I noticed that left side rear quarter window was loose. I checked it and noticed that window openers glueing was detached. I needed to drive back to airport for change a car. Over there everything went smoothly. Tip of a day, to avoid problems with navigation device, ask a car with integrated navigation system.

7 Seater Passenger Van (MVAR)

New Orleans International Airport (MSY) on 26 Feb 2016

Customer rating:


as always great

Standard SUV (SFAR)

Denver Airport (DEN) on 26 Feb 2016

Customer rating:


EXCELENT

Premium 4 Door (PDAR)

Orlando International Airport (MCO) on 26 Feb 2016

Customer rating:


Hi i always try to use US Car hire if fact i only use you because i find it quite easy to do plus as i own a house in florida i tell my rental guests to use US car hire the only thing that winds me up is the counter people always want to do add on stuff or a up grade and it winds me up it would be nice to have something under regular renters that the counter dont hassle us but i guess they have to make their bonus

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 25 Feb 2016

Customer rating:


I had to wait over 1 1/2 hours in the queue! I was told that they hadn't got the car that we had ordered and was shown pictures of 2 cars. I chose 1 and the paperwork was completed. My wife had gone to sit down with the bags because of the length of the wait. I gave her the paperwork, she looked at it and said have you upgraded. I said they didn't have the car that we ordered so they gave us another. This is when I found out that I had been charged and extra $686.00 for an upgrade and extra insurances. My wife took the paperwork to another lady who confirmed that this was the case. I told her that we didn't want the upgrade we wanted the car that we had ordered! She called the gentleman over that had served me and asked me if I had been told there would be an extra charge to which I replied no. She said that she would remove the charge from the paperwork and the extra charge would be refunded when the car was returned. Until I get my card statement I will not know if thie has been done. After almost 4 hours in the airport I didn't argue and took the car and left.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 25 Feb 2016

Customer rating:


everything great

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 24 Feb 2016

Customer rating:


Previous customer, as ever most straight forward process. No delays at the airport & whilst the actual vehicle was some 3/4 sizes larger than ordered this was no problem & we could have waited for a smaller car. Will continue to use Flexible car / US car hire.