What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Sanford International Airport on 18 Aug 2012

Customer rating:


The service from US Car Hire was excellent, kept informed, all paperwork sent in a timely manner. Alamo, is a different story! straight away on arrival, the agent insisted that i had reserved a 2 dr pontiac,i said there was no way i would book a 2dr, when there were 2 adults and 3 children with cases! he tried to get us to pay $150 to upgrade (to the car i had booked anywyay) after a disagreement with the agent, we took the car,(the 4dr Dodge i had booked) which the next day began flashing warnings at me, i took this to Alomo in Orlando, who took it straight from me and i had to wait an hour for a replacemnt. when i returned the vehicle, with a full tank of gas, Alamo attempted to bill me $50 for fuel! for the first car that i had had... i explained that the car was not fit to be used, so would not pay it.. they did wipe the fee, but their attitude towards customers was horrendous.. I will use US car hire again.. but DEFINATELY WILL NOT use Alamo again.. in my opinion, Alamo is a good name for them, as they seem to have kept a few of the Cowboys from there to work for them!!!

7 Seater Passenger Van (MVAR)

Orlando - Walt Disney Car Care Center on 18 Aug 2012

Customer rating:


Really good site, with no extra fee at car pickup.

7 Seater Fullsize SUV (FFAR)

Sanford International Airport on 18 Aug 2012

Customer rating:


Good, very impressed as we were upgraded to an even bigger, more luxurious vehicle free of charge as the car we ordered was unavailable

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 18 Aug 2012

Customer rating:


USCarhire is THE best. An easy site to book from and absolutely no hassle when collecting the car. In addition you offer some of the best car hire rates available - I wouldn't go anywhere else and I make sure I tell everyone what a great site this is.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 18 Aug 2012

Customer rating:


It´s very simple and quick to take the car. I´m just had a problem to fill the Alamo chek-in to save time. I bougth a package for 2 drivers and when I was filling the check in, appear extra tax for second driver. In general I like this site and I send link for friends.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 17 Aug 2012

Customer rating:


Very good experience from the collection to the handing back at Orlando.

Intermediate SUV (IFAR)

San Francisco International Airport (SFO) on 17 Aug 2012

Customer rating:


Efficient service, clean and well-maintained car.

Standard Convertible (STAR)

Miami International Airport (MIA) on 17 Aug 2012

Customer rating:


Have been using this company for quite a few years now, and the service is great. Prices always the best, and answer email quick.

Intermediate 2 Door (ICAR)

Miami International Airport (MIA) on 17 Aug 2012

Customer rating:


Website was well laid out. Packages were of useful content and prices were better than on direct supplier websites.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 17 Aug 2012

Customer rating:


Excellent experience all staff extremely helpful,vehicle chosen perfect. would definately use your service again without hesitation. thanks

7 Seater Minivan

Sanford International Airport on 17 Aug 2012

Customer rating:


I was disappointed because the 7 seater van i ordered was not available and was talked into a suv which cost more and was not big enough for 4 adults and one child if i had not been so tired from flight i would not have accepted the costly alternative

8 Seater Passenger Van (SVAR)

Sanford International Airport on 17 Aug 2012

Customer rating:


On the whole all was as good as we hoped, however the short cut kiosk was an utter waste of time - had to join queue at desk after futile 30 minutes!!

Luxury SUV (LFAR)

Orlando International Airport (MCO) on 16 Aug 2012

Customer rating:


Car ordered was not supplied and caused major problem because we needed larger vehicle as ordered and paid and we had to take smaller lower grade vehicle without even an offer of refund or compensation ! You have already been advised and I am waiting for you to resolve a refund ! Rod McLoughlin

Standard Convertible (STAR)

Tampa Airport (TPA) on 16 Aug 2012

Customer rating:


very good,from start to finish very good service. Thank-you.

Luxury 4 Door (LDAR)

Tampa Airport (TPA) on 16 Aug 2012

Customer rating:


Simply worked like clock work. Picked it up, used it and dropped it back. Lovely car as well. No issues.