What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Dec 2012

Customer rating:


very quickly with the kiosk-arrangement: no lanes!

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 23 Dec 2012

Customer rating:


We took the time to register online so we could collect the car via Alamos express kiosk system. When we arrived at the airport car hire area we were told by an Alamo employee handling customers standing in a very long queue that we could try the kiosk but he doubted it would work for us. He was right. It went right through the online process and then said it couldn't process the car collection any further so we had to queue for over 2 & 1/2 hours to receive a car that had been paid for a month in advance!!! The companies system was very inefficient in that they had pre-paid collection only people in the same line as those needing to go through the whole purchase process. When they realised their Express kiosks were not functioning correctly they could have at least opened a desk for pre-paid collection only clients!!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 23 Dec 2012

Customer rating:


Devo sinceramente dire che è stata una ottima esperienza.Tutto è andato per il meglio e il personale della Alamo è stato gentilissimo. La prenotazione fatta con UScar Hire non ci ha dato nessun problema. Unico appunto,non sempre i Vostri prezzi sono i migliori.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 23 Dec 2012

Customer rating:


It was a really good experience and a great deal. Thankd for having those prices.

7 Seater Fullsize SUV (FFAR)

San Francisco International Airport (SFO) on 23 Dec 2012

Customer rating:


I was dissapointed that there was no car ready for us on arrival at the rental lot and we had to wait 30 mins for a car to be delivered. After an 11 hour flight and a wait of 1.5hours in immigration this was the last thing we needed.

7 Seater Passenger Van (MVAR)

Tampa Airport (TPA) on 23 Dec 2012

Customer rating:


Excellent choice of automobiles with superior rates and superior coverage. No hassle to rent, all charges known up front. I highly recommend US Car Hire.

8 Seater Passenger Van (SVAR)

Orlando International Airport (MCO) on 23 Dec 2012

Customer rating:


Very good.

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 23 Dec 2012

Customer rating:


We got to ALAMO in miami intl and instead of a tahoe we upgreaded to a suburban.The manager was a real jerk.Who attended me the renter officer was kind.He told me that the diference would be us$49.99 per day for upgrading to a chevy suburban instead if a tahoe.When he checked with the manager he told the renting officer to charge us$150.00 per day.He argued we the manager becacause already he had given me what the computer told him.The manager was extremely a jerk and prejuduce with us.An awfull experience.Also we got the suburban delivered dirty.Ive been renting with alamo through USCAR hire for the past two years and this time we had an awfull experience.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Dec 2012

Customer rating:


All positive. Quick through the airport check-in process. Only thin was the link you sent which I thought meant we'd be able to use the automated check-in station didn't work. Maybe I misunderstood.

Mini Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 23 Dec 2012

Customer rating:


I was very satisfied, every thing went as planed.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 23 Dec 2012

Customer rating:


I used the kiosk at the airport. had no problems in using the machine nor any problems picking out the correct vehicle. DEAD EASY

Economy 2 Door (ECAR)

San Antonio International Airport (SAT) on 22 Dec 2012

Customer rating:


Excelent. Thank you very much.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 22 Dec 2012

Customer rating:


Smooth check in for car.Agent tried to sell me roadside assistance even though we had it already. Very happy with minivan, better than the Dodge. Had to use roadside assistance as got a flat tyre.Good experience. With booking also got free additional driver . Good experience for whole hire.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 22 Dec 2012

Customer rating:


This is third time I used car hire, 2 in Orlando and 1 in Thailand. Every rental has been great and they all exceed my expectation.

Standard SUV (SFAR)

Denver Airport (DEN) on 22 Dec 2012

Customer rating:


we had a great time, we didn't have problems with the car and we recomend it