What Do Our Customers Say?

Intermediate SUV (IFAR)

Fort Myers Southwest Florida International Airport (RSW) on 21 Dec 2013

Customer rating:


Brilliant yet again. Excellent service from booking to returning the car, thank you

Intermediate SUV (IFAR)

Fort Walton Beach - Elgin Air Force Base (VPS) on 20 Dec 2013

Customer rating:


Easy, faultless process. Recommended.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 20 Dec 2013

Customer rating:


Good experience - save time check in really useful

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 19 Dec 2013

Customer rating:


Alamo changed our car over very quickly when it had a punctured tyre. They were helpful and efficient. Good service from all

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 19 Dec 2013

Customer rating:


Very smooth from start to finish. Would use every time we go to Florida. An excellent service

Intermediate SUV (IFAR)

Jackson Municipal Airport (Mississippi) (JAN) on 19 Dec 2013

Customer rating:


helpful staff in Jackson, Miss

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 16 Dec 2013

Customer rating:


Like having the choice of car in the car selection garage.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 12 Dec 2013

Customer rating:


This is probably the tenth time we have used US Car Hire and as ever,the entire process was completely seamless. Not the fault of US Car Hire but the choice of cars in our particular group this time, was limited to about five cars. I would have preferred a larger choice as both myself and my wife have mobility issues and we had difficulty getting in and out of the car but again, this is not the fault of US Car Hire.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 12 Dec 2013

Customer rating:


Everything was excellent, with the car. The Alamo self service kiosk didn't work. But everything else was fine

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 11 Dec 2013

Customer rating:


easy with USCarHire and no problems with Alamo.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 06 Dec 2013

Customer rating:


Very simple and easy process, had no problems. Staff were helpful.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 02 Dec 2013

Customer rating:


The rental went very smoothly.Alamo service was first class.Could not have any complaints about the vehicle.Give yourselves and Alamo a big 5.

Intermediate SUV (IFAR)

Fort Myers Southwest Florida International Airport (RSW) on 30 Nov 2013

Customer rating:


Booking on website was straightforward. On arrival at Alamo at Fort Myers all went smoothly until checking the details of 2nd driver. Alamo refused to accept the GB paper driving licence despite our checking a couple of days before departure with the US Car Hire website which said it would be accepted. However after much persuasion they agreed to allow it this time but it did leave a poor impression of US Car Hire and their partnership with Alamo! Alamo were also very dismissive of our enhanced roadside cover which we purchased through US Car hire, which was unnecessarily irritating. Please note, only the photo id driving licence is accepted by Alamo. Apart from that, everything was fine.

Intermediate SUV (IFAR)

Sanford International Airport on 29 Nov 2013

Customer rating:


We are very happy with our rental.Very easy to pick up and return Staff very nice

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 27 Nov 2013

Customer rating:


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