What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 08 Nov 2012

Customer rating:


The pickup at Alamo was a long wait of about 1 and half hour. The line was very long. I had to pay additional fees (road service)of US$ 30.00 at the carrental. The car (Chevy Cruze) was excellent! The car return was a very smooth process.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


The Alamo pre-registration at Orlando airport didn't work. We had to join a long queue. The Alamo desk at Tampa port only had one operative and was again very slow. Would not use Alamo again from choice.

Standard Convertible (STAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


good experience overall car was clean and as requested

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


The whole process from booking to collecting the car was quick and easy. I have used this site numerous times and will do so again for my next trip.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


We have used this website quite a few times. In my opinion the companies used give value for money and great cars. I have always been delighted with the service.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


There were no compacts left when we arrived so we helpfully agreed to accept a Dodge Grand Caravan with 2,000 miles on the clock. We couldn't get the kiosks to work although we had done save time but the supervisor in the garage was very helpful.

Compact 2 Door (CCAR)

Orlando International Airport (MCO) on 07 Nov 2012

Customer rating:


There were no compacts left when we arrived so we helpfully agreed to accept a Dodge Grand Caravan with 2,000 miles on the clock. We couldn't get the kiosks to work although we had done save time but the supervisor in the garage was very helpful.

Fullsize 4 Door (FDAR)

Naples Airport (US) (APF) on 07 Nov 2012

Customer rating:


Have been using US car hire services in the USA for 4-5 years now, have ALWAYS been satisfied, therefore I have no reason to change suppliers...

Intermediate 2 Door (ICAR)

Tampa Airport (TPA) on 05 Nov 2012

Customer rating:


No choice of car. Check in was good, quick and did not try to sell us upgrade.

Economy 2 Door (ECAR)

Fort Lauderdale International Airport (FLL) on 05 Nov 2012

Customer rating:


The guy at the counter wanted me to get abigger car no metter what, i ended up paying more for a bigger car, i had trouble when i picked up, and they upgrade me to a convertible.

Standard SUV (SFAR)

Sanford International Airport on 05 Nov 2012

Customer rating:


Renting was very smoothly at Sanford International airport. Also the car rental return was great. Next year we will rent again!

Compact 4 Door (CDAR)

Las Vegas Airport (LAS) on 05 Nov 2012

Customer rating:


Great from start to finish i will use you again

Intermediate SUV (IFAR)

Miami International Airport (MIA) on 05 Nov 2012

Customer rating:


Great service! Fast email responce, keep up the good work. I already recommended your site to friends as family

Intermediate SUV (IFAR)

Orlando - Walt Disney Car Care Center on 05 Nov 2012

Customer rating:


Overall the renting went OK and we were pretty satisfied with Alamo´s service. The only inconvenience we had was that originally at our pick up location (Orlando-Walt Disney) we were given a vehicle in bad shape and without alarm, and the employee claimed it to be the only available vehicle within our chosen range. He suggested we could go to the airport and there things went OK and we were given another vehicle which was up to expected standards.

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 04 Nov 2012

Customer rating:


Firstly there was the usual question regarding an upgrade of car - out of interest we asked how much - price quoted was far higher than if we had ordered an upgrade in the first place through you - needless to say, we didn't take it. Person tried to tell us that an upgraded car would be better and use less petrol. Not quite sure how that was worked out - a larger car in traffic with lots of stopping and starting??????? Don't think so. Very little choice of cars and the one we had in the end had a slow puncture in one of the tyres so several times we had to put air in. Also engine service light kept cominmg on. Quite a few marks on the car and it took us ages to find someone to make a note of them before we drove off from the airport. We were handed just a car key - found the alarm fob under the carpet in the car boot several days later. It was a worker in the car park - nothing to do with Alamo - who told us what petrol to use. Customer service was poor and we would not use Alamo again if it could be avoided in spite of good experiences in the past.